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SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
Succeeding In The Rapidly Changing
U.S. Specialty Market
Overview of the Specialty Drug Trend
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 1
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
Specialty drugs are prescribed to treat complex
conditions such as cancer, HIV and inflammatory
diseases. While these drugs fulfill the promise of modern
medicine by enriching and often extending a patient’s
quality of life, they are typically characterized as
expensive therapies having a high cost/unit.
IMS Health defines specialty medicines as ones that meet five or more of the following 8 criteria:
•	Biotech product
•	Injectable formulation
•	REMS program
•	Treats a chronic condition
•	Specialist-initiated
•	Requires special handling (cold-chain)
•	Costs in excess of $6K/year
•	Limited distribution
Given that specialty drugs are very expensive and currently lack comparable generic alternatives in the
U.S., they warrant increased attention from key stakeholders such as payers, providers and policymakers1
.
Although cost is an important consideration, stakeholders also realize the clinical benefit these products
bring, which often offsets the overall healthcare costs of treating patients with serious life-threatening
conditions.
1	http://www.rxobserver.com/?p=1300
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 2
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
Specialty pharmaceutical spending is on the rise and is expected to increase from approximately $55
billion in 2005 to $1.7 trillion in 20302
, according to the Pharmaceutical Care Management Association. That
reflects an increase from 24% of total drug spend in 2005 to an estimated 44% of a health plan’s total drug
expenditure in 2030. Several factors are driving the specialty drug spend, including:
•	The rising interest in personalized medicine and targeted therapeutics, leading to increased investment in
this space. As a result, the specialty drug pipeline is bulging with nearly 700 specialty products currently
in development.
•	With patent expirations of small molecule drugs and increased generic usage curbing the costs of
traditional drugs, specialty drugs now represent a rapidly-increasing share of overall prescription drug
spend.
•	Price inflation has been a leading driver of the specialty drug trend with prices of some drugs growing at
double-digit rates.
•	The development and commercialization of biosimilars has been slow due to the expensive and complex
manufacturing requirements of biologics, small patient populations and undefined FDA approval
pathways. So while some therapeutic categories have multiple options, many specialty drugs including
biologics are considered breakthrough therapies with few close substitutes3
. The lack of generic
(biosimilar) competition further contributes to higher prices for these drugs.
•	Specialty drugs are frequently administered by medical professionals at higher-cost treatment sites
such as hospitals, infusion centers and physician offices. These drugs also require special handling,
administration, patient education, and clinical support -- all of which further drive up their cost. As a result
of increased medical, laboratory and hospital costs, specialty drugs are currently the fastest growing
portion of the overall healthcare bill.
2	http://www.managedcaremag.com/archives/0910/0910.medmgmt.html
3	http://www.cvscaremarkfyi.com/sites/default/files/Insights%202013.pdf
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 3
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
FIGURE 1: INDUSTRY DRIVERS OF RISING SPECIALTY DRUG SPEND
Growth of the Specialty Pharmacy Channel
Specialty pharmacy, which once occupied only a small niche in the marketplace, has now become the
largest growth area in the pharmacy industry. IMS Health data shows a clear trend of increasing utilization
for top Rheumatoid Arthritis (RA) and Oral Oncology products in the specialty channel with decreasing
utilization in retail channel over the past 5 years (Figure 2). Currently, three pharmacies -- Express Scripts, CVS
Caremark and Walgreens -- make up more than 50% of the specialty drug market while the rest of the market
is comprised of hundreds of smaller specialty pharmacies, including Diplomat pharmacy and Omnicare’s
advanced care scripts4
. However, due to the commoditization of retail pharmacy dispensing, there has
been an ever-growing increase in the number of pharmacy providers dispensing specialty drugs, driving up
the level of competition. In addition to traditional specialty pharmacies which are independent or owned
by pharmacy benefit managers (PBMs), there is a range of new entities entering the specialty pharmacy
marketplace. The new players include specialty pharmacies operated by wholesalers, large hospital
organizations, physician practices and retail pharmacies. As a result, there has been an emergence of several
specialty pharmacy trade associations representing viewpoints from a diverse set of players and further
increasing the complexity of this market.
4	http://obroncology.com/obrgreen/article/The-Evolving-Dynamics-of-Specialty-Pharmacy-in-Oncology
Specialty drug
utilization growing
faster than traditional
drug utilization
Patent expirations of
traditional drugs and
increased generic use
Specialty drug prices
increasing 2.5x faster
than traditional
Rising Specialty
Drug Spend
Rising interest in
targeted and
personalized
medicines across
payers and providers
Higher shipping
and handling costs
and more expensive
site of care for
specialty drugs
High R&D costs and
undefined regulatory
pathway hamper
biosimilars
development
Bulging specialty
drug pipeline and
launches
Few close
substitutes for
specialty products
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 4
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
The increasing availability of specialty pharmacy providers that can deliver high-cost, high-touch services has
led to a greater variety of options for manufacturers to consider as they determine their specialty pharmacy
network. Manufacturers generally make distribution decisions on a product-specific basis, since specialty
pharmaceuticals have unique needs that may change throughout the product lifecycle. Access to data,
therapeutic area expertise, patient population size, patient access, distribution control and administrative
support are all factors that manufacturers consider when determining their specialty pharmacy network.
While the industry is still booming, specialty pharmacy providers need to focus on differentiation of services
to remain competitive and address evolving marketplace needs.
FIGURE 2: NPA TRX VOLUME TOP RA AND ORAL ONCOLOGY PRODUCTS
0%
10%
20%
30%
40%
50%
60%
70%
80%
2008 2009 2010 2011 2012 2013
MAIL RETAIL
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 5
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
Commercial Decision-Making in the New Landscape
Access and distribution are both critical components in determining the commercial success of specialty
products and are influenced by key factors. These factors include distribution sites authorized by the
manufacturer, requirements of the health plan and the route of administration. Emerging specialty
pharmacy business models and distribution practices pose new challenges to commercial decision-making
as manufacturers strive to develop a customer-driven sales approach. On the other hand, intensified cost
pressures and payer cost-containment techniques challenge the degree of access granted to specialty
products. As manufacturers navigate the new landscape to achieve optimal distribution and access for
specialty products, it is becoming even more important to identify and allocate their resources across
channels that provide the highest return. With the emergence of new payment and care delivery models,
considerations of non-supply chain stakeholders are increasingly shaping manufacturer distribution
decisions. We believe it is important for manufacturers to account for payer preferences as they determine
distribution networks for their specialty products. Depending on the organization, payers may favor one
specialty pharmacy provider over another based on their ability to reduce inappropriate utilization, reduce
drug acquisition cost and improve compliance and persistency5
. Since payers generally have the ability to
influence member use of specific specialty pharmacy providers, payer preferences around network decisions
may have a significant impact on distribution.
FIGURE 3: MANUFACTURER AND PAYER CONSIDERATIONS IN DETERMINING AN OPTIMAL SPECIALTY
PHARMACY NETWORK
5	http://www.specialtypharmacytimes.com/publications/specialty-pharmacy-times/2012/December-2012/Specialty-Phar-
maceuticals-Manufacturers-Must-Consider-a-New-Supply-Chain
Specialty
Distribution
Network
Decision
Specialty
Distribution
Network
Decision
Ability of specialty pharmacy provider to:Ability of specialty pharmacy provider to:
• Engage patients effectively
• Collect clinical and patient feedback to
meet quality reporting requirements of
new payment and care delivery models
• Help patients and providers understand
the implications of specific medication
use throughout the care continuum
Ability of specialty pharmacy provider to:
• Reduce inappropriate utilization
• Ensure appropriate dose of medication
• Reduce drug acquisition cost
• Coordinate reimbursement and eligibility
• Improve compliance and persistency
Manufacturer ConsiderationsManufacturer Considerations Payer ConsiderationsPayer Considerations
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 6
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
Measuring the Impact of Channel Decisions
As more of the burden of healthcare costs is transferred to patients’ shoulders, adherence to expensive and
inconvenient specialty treatment regimens is expected to deteriorate. The implications of non-adherence are
significant for manufacturers both in terms of revenue impact and health outcomes. In this respect, specialty
pharmacy providers are developing more strenuous interventions, and specialty providers’ ability to bolster
compliance is becoming a significant differentiator6
. Evolving adherence programs, along with integrated
care delivery systems, also place the specialty pharmacist in the central role of these patients’ continuum of
care7
. However, given the number of patient outreach programs and value-added services being offered by
specialty pharmacy networks to increase patient adherence, there is limited published data on the impact of
interventions on outcomes for patients taking specialty medications.
Payers also find it challenging to quantify the value received from their investment in the various programs
implemented through the specialty pharmacy channel. While improved compliance and persistency is a
leading priority for health plans in their management of specialty pharmaceutical costs, a recent EMD Serono
report indicates that less than 44% of plans have been offered performance guarantees for adherence,
pharmacy and medical cost savings, and outcomes by their specialty pharmacy provider8
. Although payers
rank adherence measurement, tracking patient interventions and patient outcomes among the specialty
pharmacy services most valuable to them, they also identify these service offerings as lacking from their
specialty pharmacy providers.
6	http://www.imshealth.com/imshealth/Global/Content/Document/IMS%20in%20the%20News%20Documents/Chang-
ing_the_channel_Developments_in_Distribution.pdf
7	http://www.burrillreport.com/article-payers_target_rising_specialty_drug_spend.html
8	 EMD Serono Specialty Digest 9th Edition 2013
Improved compliance and persistency is a leading priority for health plans in their
management of specialty pharmaceutical costs.
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 7
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
We suggest that one way to help determine the relative importance of different channels in driving brand
performance is comparing adherence metrics between patients receiving therapy in the retail channel and
those receiving therapy in the specialty pharmacy channel. These adherence metrics will help measure the
overall value created from the specialty pharmacy across different products and therapeutic areas. Since
patient adherence is a common goal for both manufacturers and payers, the ability to quantify the value
of adherence programs is important in designing and implementing successful product strategies. Overall,
as specialty pharmaceutical costs continue to rise and relationships between key stakeholders increase in
complexity, specialty manufacturers will need to rely on a broad base of evidence on prescribing practices,
sales and prescription activity, treatment pathways and patient outcomes to help understand how specialty
products are being prescribed, distributed and used so as to make effective commercial decisions9
.
FIGURE 4: AVERAGE 6 MONTH ADHERENCE METRICS BY CHANNEL FOR TOP RA PRODUCTS
9	http://www.imshealth.com/deployedfiles/imshealth/Global/Content/Specialty%20Pharmaceuticals/Static%20Files/PC_
Specialty.pdf
82% 79% 80%
84%
75%
70% 67%
77%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
SimponiCimziaEnbrelHumira
Specialty Retail
Average 6 Month Compliance by Channel for Top RA SQ Products
%ofNew
Patients
65% 66%
61% 63%
38% 38%
31%
39%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
SimponiCimziaEnbrelHumira
Specialty Retail
Average 6 Month Persistence by Channel for Top RA SQ Products
%ofNew
Patients
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 8
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
FIGURE 5: AVERAGE 6 MONTH ADHERENCE METRICS BY CHANNEL FOR TOP ORAL ONCOLOGY PRODUCTS
79%
91%
85%
92%
68%
85%
77%
87%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
ZytigaGleevecTarcevaXeloda
Specialty Retail
Average 6 Month Compliance by Channel for Top Oral Oncology Products
%ofNew
Patients
20%
31%
71%
44%
15%
22%
41%
26%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
ZytigaGleevecTarcevaXeloda
Specialty Retail
Average 6 Month Persistence by Channel for Top Oral Oncology Products
%ofNew
Patients
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 9
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
Implications for Payers and PBMs
Payers and pharmacy benefit managers (PBMs) are actively looking to manage this class of drugs in order
to deal with the increasing specialty drug trend. As a result, they are increasingly employing utilization
management programs such as prior authorizations for high-cost, provider-administered injectables and
are now starting to drive utilization toward preferred formulary agents through this process. PBMs such as
Catamaran and Humana’s PBM are involved in novel tactics to control spending. These include specialty
pharmacy point-of-sale interventions such as dose optimization and management, patient assessments
before refilling the drug, and programs aimed at improving patient adherence as a way to contain costs.
Health plans are also growing their involvement in the delivery of specialty pharmacy services as they
strive to control rising costs. A majority of plans today rely on their specialty pharmacy provider to improve
adherence through increased patient touchpoints. However, research suggests that the growing number of
plans that actually utilize their internal staff to manage adherence find this strategy most effective. Currently,
most of the smaller health plans are not staffed sufficiently to manage this process in-house and therefore
are expected to continue delegating this responsibility to their specialty pharmacy provider or case/disease
management vendors. In contrast, larger plans with strong ties in their local markets are expected to
increasingly perform utilization management, disease management, and patient coaching and counseling
services on their own10
, while still continuing to contract with specialty pharmacies for drug distribution.
The use of specialty pharmacy as a distribution channel offers another area for payer cost management.
This channel is often cost effective for payers when compared to the higher reimbursement rates that are
generally incurred through a hospital, outpatient or other provider channels. In many cases, health plans may
establish a narrow pharmacy network where a patient is required to obtain specialty drugs from a limited
network of specialty pharmacies. This strategy allows payers to gain economies of scale and concentrate
purchasing power. These limited networks also may be able to improve the ability of health plans to
implement care protocols, improve adherence, avoid product waste, and implement FDA-required use
plans11
.
10	http://www.managedcaremag.com/archives/1205/1205.sp_trends.html
11	http://www.healthaffairs.org/healthpolicybriefs/brief.php?brief_id=103
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 10
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
However, these efforts to limit specialty drug distribution conflict with the interest of retail pharmacists and
physician business models built in part on the revenue from administering specialty drugs. Some states do
not permit health plans to mandate the use of narrow pharmacy networks. In these states the payer must
allow all providers that are willing to accept the network rate and compliant with network performance
requirements into their network. As a result, a recent study suggests that only 66% of commercial and
Medicaid plans mandate the use of specialty pharmacy providers for self-administered specialty drugs.
The study results also reveal that 30% of commercial plans do not mandate the use of specialty pharmacy
providers but charge a higher cost share when members use a non-network provider12
. These plans may also
use incentives such as direct billing and lower prices to drive patients to their preferred specialty pharmacy.
For physician-infused drugs that are covered under the medical benefit the mandatory use of specialty
pharmacy providers is much less common. However, payers and PBMs are also exploring ways to move
specialty products from the medical benefit where drug costs may be bundled in with other services to the
relatively transparent pharmacy benefit where they can more directly influence pricing and gain information
on use and outcomes.
12	 EMD Serono Specialty Digest 9th Edition 2013
A recent study suggests that only 66% of commercial and Medicaid plans mandate
the use of specialty pharmacy providers for self-administered specialty drugs.
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET	 11
SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET
REFERENCES:
1.	http://www.rxobserver.com/?p=1300
2.	http://www.managedcaremag.com/archives/0910/0910.medmgmt.html
3.	http://www.burrillreport.com/article-payers_target_rising_specialty_drug_spend.html
4.	 EMD Serono Specialty Digest 9th Edition 2013
5.	http://www.managedcaremag.com/archives/1205/1205.sp_trends.html
6.	http://obroncology.com/obrgreen/article/The-Evolving-Dynamics-of-Specialty-Pharmacy-in-Oncology
7.	http://www.drugchannels.net/2013/05/armada-2013-specialty-pharmacy-gets.html
8.	http://www.healthaffairs.org/healthpolicybriefs/brief.php?brief_id=103
9.	http://www.imshealth.com/deployedfiles/ims/Global/Content/Solutions/Healthcare%20Analytics%20and%20Services/
Specialty%20Analytics/Understanding_Improving_Adherence_Specialty_Products.pdf
10.	http://www.imshealth.com/deployedfiles/imshealth/Global/Content/Specialty%20Pharmaceuticals/Static%20Files/PC_
Specialty.pdf
11.	http://www.specialtypharmacytimes.com/publications/specialty-pharmacy-times/2012/December-2012/Specialty-Phar-
maceuticals-Manufacturers-Must-Consider-a-New-Supply-Chain
12.	http://www.cvscaremarkfyi.com/sites/default/files/Insights%202013.pdf
ADDITIONAL REFERENCE MATERIALS:
http://www.ajmc.com/publications/ajpb/2012/AJPB_JulyAug2012/Enhancing-the-Strategy-for-Specialty-Pharmaceuticals
http://formularyjournal.modernmedicine.com/formulary-journal/news/current-trends-specialty-drug-utilization-and-man-
agement-payer-interventions-
http://www.managedcaremag.com/archives/0807/0807.adherence.html
http://lab.express-scripts.com/speciality-medications/a-shifted-national-focus-toward-specialty-medications/
http://info.cvscaremark.com/cvs-insights/cvs-caremark-insights-2013-drug-trends-and-key-issues-pharmacy-care
http://www.managedcaremag.com/archives/1303/1303.specialty_mgmt.html
http://www.ajmc.com/publications/ajpb/2012/AJPB_JulyAug2012/Enhancing-the-Strategy-for-Specialty-Pharmaceuticals
http://www.specialtypharmacytimes.com/publications/specialty-pharmacy-times/2012/December-2012/Specialty-Pharma-
ceuticals-Manufacturers-Must-Consider-a-New-Supply-Chain
AUTHORS
Brian Duffant, bduffant@us.imshealth.com; Angeli Garg, agarg@us.imshealth.com and
Kinneri Shah, kinneri.shah@us.imshealth.com
©2014 IMS Health Incorporated and its affiliates. All rights reserved.
Trademarks are registered in the United States and in various other countries.
EUROPE & WORLDWIDE
210 Pentonville Road
London N1 9JY
United Kingdom
Tel: +44 (0)20 3075 5888
For all office locations, visit: www.imshealth.com/locations
THE AMERICAS
IMS Health
One IMS Drive
Plymouth Meeting, PA 19462
USA
Tel: +1 610 834 0800
ASIA-PACIFIC
8 Cross Street #21-01/02/03
PWC Building
Singapore 048424
Tel: 65-6227-3006
JAPAN
Toranomon Towers Office 4-1-28
Toranomon, Minato-ku
Tokyo 105-0001
Japan
Tel: 81-3-5425-9000
IMS Health
ABOUT IMS HEALTH
IMS Health is a leading worldwide provider of information, technology, and services dedicated to making healthcare
perform better. With a global technology infrastructure and unique combination of real-world evidence, advanced
analytics and proprietary software platforms, IMS Health connects knowledge across all aspects of healthcare to help
clients improve patient outcomes and operate more efficiently. The company’s expert resources draw on data from
nearly 100,000 suppliers, and on insights from 39 billion healthcare transactions processed annually, to serve more than
5,000 healthcare clients globally. Customers include pharmaceutical, medical device and consumer health manufacturers
and distributors, providers, payers, government agencies, policymakers, researchers and the financial community.
Additional information is available at www.imshealth.com

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Specialty drug trend_whitepaper

  • 1. WHITE PAPER SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET Succeeding In The Rapidly Changing U.S. Specialty Market Overview of the Specialty Drug Trend
  • 2. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 1 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET Specialty drugs are prescribed to treat complex conditions such as cancer, HIV and inflammatory diseases. While these drugs fulfill the promise of modern medicine by enriching and often extending a patient’s quality of life, they are typically characterized as expensive therapies having a high cost/unit. IMS Health defines specialty medicines as ones that meet five or more of the following 8 criteria: • Biotech product • Injectable formulation • REMS program • Treats a chronic condition • Specialist-initiated • Requires special handling (cold-chain) • Costs in excess of $6K/year • Limited distribution Given that specialty drugs are very expensive and currently lack comparable generic alternatives in the U.S., they warrant increased attention from key stakeholders such as payers, providers and policymakers1 . Although cost is an important consideration, stakeholders also realize the clinical benefit these products bring, which often offsets the overall healthcare costs of treating patients with serious life-threatening conditions. 1 http://www.rxobserver.com/?p=1300
  • 3. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 2 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET Specialty pharmaceutical spending is on the rise and is expected to increase from approximately $55 billion in 2005 to $1.7 trillion in 20302 , according to the Pharmaceutical Care Management Association. That reflects an increase from 24% of total drug spend in 2005 to an estimated 44% of a health plan’s total drug expenditure in 2030. Several factors are driving the specialty drug spend, including: • The rising interest in personalized medicine and targeted therapeutics, leading to increased investment in this space. As a result, the specialty drug pipeline is bulging with nearly 700 specialty products currently in development. • With patent expirations of small molecule drugs and increased generic usage curbing the costs of traditional drugs, specialty drugs now represent a rapidly-increasing share of overall prescription drug spend. • Price inflation has been a leading driver of the specialty drug trend with prices of some drugs growing at double-digit rates. • The development and commercialization of biosimilars has been slow due to the expensive and complex manufacturing requirements of biologics, small patient populations and undefined FDA approval pathways. So while some therapeutic categories have multiple options, many specialty drugs including biologics are considered breakthrough therapies with few close substitutes3 . The lack of generic (biosimilar) competition further contributes to higher prices for these drugs. • Specialty drugs are frequently administered by medical professionals at higher-cost treatment sites such as hospitals, infusion centers and physician offices. These drugs also require special handling, administration, patient education, and clinical support -- all of which further drive up their cost. As a result of increased medical, laboratory and hospital costs, specialty drugs are currently the fastest growing portion of the overall healthcare bill. 2 http://www.managedcaremag.com/archives/0910/0910.medmgmt.html 3 http://www.cvscaremarkfyi.com/sites/default/files/Insights%202013.pdf
  • 4. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 3 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET FIGURE 1: INDUSTRY DRIVERS OF RISING SPECIALTY DRUG SPEND Growth of the Specialty Pharmacy Channel Specialty pharmacy, which once occupied only a small niche in the marketplace, has now become the largest growth area in the pharmacy industry. IMS Health data shows a clear trend of increasing utilization for top Rheumatoid Arthritis (RA) and Oral Oncology products in the specialty channel with decreasing utilization in retail channel over the past 5 years (Figure 2). Currently, three pharmacies -- Express Scripts, CVS Caremark and Walgreens -- make up more than 50% of the specialty drug market while the rest of the market is comprised of hundreds of smaller specialty pharmacies, including Diplomat pharmacy and Omnicare’s advanced care scripts4 . However, due to the commoditization of retail pharmacy dispensing, there has been an ever-growing increase in the number of pharmacy providers dispensing specialty drugs, driving up the level of competition. In addition to traditional specialty pharmacies which are independent or owned by pharmacy benefit managers (PBMs), there is a range of new entities entering the specialty pharmacy marketplace. The new players include specialty pharmacies operated by wholesalers, large hospital organizations, physician practices and retail pharmacies. As a result, there has been an emergence of several specialty pharmacy trade associations representing viewpoints from a diverse set of players and further increasing the complexity of this market. 4 http://obroncology.com/obrgreen/article/The-Evolving-Dynamics-of-Specialty-Pharmacy-in-Oncology Specialty drug utilization growing faster than traditional drug utilization Patent expirations of traditional drugs and increased generic use Specialty drug prices increasing 2.5x faster than traditional Rising Specialty Drug Spend Rising interest in targeted and personalized medicines across payers and providers Higher shipping and handling costs and more expensive site of care for specialty drugs High R&D costs and undefined regulatory pathway hamper biosimilars development Bulging specialty drug pipeline and launches Few close substitutes for specialty products
  • 5. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 4 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET The increasing availability of specialty pharmacy providers that can deliver high-cost, high-touch services has led to a greater variety of options for manufacturers to consider as they determine their specialty pharmacy network. Manufacturers generally make distribution decisions on a product-specific basis, since specialty pharmaceuticals have unique needs that may change throughout the product lifecycle. Access to data, therapeutic area expertise, patient population size, patient access, distribution control and administrative support are all factors that manufacturers consider when determining their specialty pharmacy network. While the industry is still booming, specialty pharmacy providers need to focus on differentiation of services to remain competitive and address evolving marketplace needs. FIGURE 2: NPA TRX VOLUME TOP RA AND ORAL ONCOLOGY PRODUCTS 0% 10% 20% 30% 40% 50% 60% 70% 80% 2008 2009 2010 2011 2012 2013 MAIL RETAIL
  • 6. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 5 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET Commercial Decision-Making in the New Landscape Access and distribution are both critical components in determining the commercial success of specialty products and are influenced by key factors. These factors include distribution sites authorized by the manufacturer, requirements of the health plan and the route of administration. Emerging specialty pharmacy business models and distribution practices pose new challenges to commercial decision-making as manufacturers strive to develop a customer-driven sales approach. On the other hand, intensified cost pressures and payer cost-containment techniques challenge the degree of access granted to specialty products. As manufacturers navigate the new landscape to achieve optimal distribution and access for specialty products, it is becoming even more important to identify and allocate their resources across channels that provide the highest return. With the emergence of new payment and care delivery models, considerations of non-supply chain stakeholders are increasingly shaping manufacturer distribution decisions. We believe it is important for manufacturers to account for payer preferences as they determine distribution networks for their specialty products. Depending on the organization, payers may favor one specialty pharmacy provider over another based on their ability to reduce inappropriate utilization, reduce drug acquisition cost and improve compliance and persistency5 . Since payers generally have the ability to influence member use of specific specialty pharmacy providers, payer preferences around network decisions may have a significant impact on distribution. FIGURE 3: MANUFACTURER AND PAYER CONSIDERATIONS IN DETERMINING AN OPTIMAL SPECIALTY PHARMACY NETWORK 5 http://www.specialtypharmacytimes.com/publications/specialty-pharmacy-times/2012/December-2012/Specialty-Phar- maceuticals-Manufacturers-Must-Consider-a-New-Supply-Chain Specialty Distribution Network Decision Specialty Distribution Network Decision Ability of specialty pharmacy provider to:Ability of specialty pharmacy provider to: • Engage patients effectively • Collect clinical and patient feedback to meet quality reporting requirements of new payment and care delivery models • Help patients and providers understand the implications of specific medication use throughout the care continuum Ability of specialty pharmacy provider to: • Reduce inappropriate utilization • Ensure appropriate dose of medication • Reduce drug acquisition cost • Coordinate reimbursement and eligibility • Improve compliance and persistency Manufacturer ConsiderationsManufacturer Considerations Payer ConsiderationsPayer Considerations
  • 7. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 6 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET Measuring the Impact of Channel Decisions As more of the burden of healthcare costs is transferred to patients’ shoulders, adherence to expensive and inconvenient specialty treatment regimens is expected to deteriorate. The implications of non-adherence are significant for manufacturers both in terms of revenue impact and health outcomes. In this respect, specialty pharmacy providers are developing more strenuous interventions, and specialty providers’ ability to bolster compliance is becoming a significant differentiator6 . Evolving adherence programs, along with integrated care delivery systems, also place the specialty pharmacist in the central role of these patients’ continuum of care7 . However, given the number of patient outreach programs and value-added services being offered by specialty pharmacy networks to increase patient adherence, there is limited published data on the impact of interventions on outcomes for patients taking specialty medications. Payers also find it challenging to quantify the value received from their investment in the various programs implemented through the specialty pharmacy channel. While improved compliance and persistency is a leading priority for health plans in their management of specialty pharmaceutical costs, a recent EMD Serono report indicates that less than 44% of plans have been offered performance guarantees for adherence, pharmacy and medical cost savings, and outcomes by their specialty pharmacy provider8 . Although payers rank adherence measurement, tracking patient interventions and patient outcomes among the specialty pharmacy services most valuable to them, they also identify these service offerings as lacking from their specialty pharmacy providers. 6 http://www.imshealth.com/imshealth/Global/Content/Document/IMS%20in%20the%20News%20Documents/Chang- ing_the_channel_Developments_in_Distribution.pdf 7 http://www.burrillreport.com/article-payers_target_rising_specialty_drug_spend.html 8 EMD Serono Specialty Digest 9th Edition 2013 Improved compliance and persistency is a leading priority for health plans in their management of specialty pharmaceutical costs.
  • 8. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 7 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET We suggest that one way to help determine the relative importance of different channels in driving brand performance is comparing adherence metrics between patients receiving therapy in the retail channel and those receiving therapy in the specialty pharmacy channel. These adherence metrics will help measure the overall value created from the specialty pharmacy across different products and therapeutic areas. Since patient adherence is a common goal for both manufacturers and payers, the ability to quantify the value of adherence programs is important in designing and implementing successful product strategies. Overall, as specialty pharmaceutical costs continue to rise and relationships between key stakeholders increase in complexity, specialty manufacturers will need to rely on a broad base of evidence on prescribing practices, sales and prescription activity, treatment pathways and patient outcomes to help understand how specialty products are being prescribed, distributed and used so as to make effective commercial decisions9 . FIGURE 4: AVERAGE 6 MONTH ADHERENCE METRICS BY CHANNEL FOR TOP RA PRODUCTS 9 http://www.imshealth.com/deployedfiles/imshealth/Global/Content/Specialty%20Pharmaceuticals/Static%20Files/PC_ Specialty.pdf 82% 79% 80% 84% 75% 70% 67% 77% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% SimponiCimziaEnbrelHumira Specialty Retail Average 6 Month Compliance by Channel for Top RA SQ Products %ofNew Patients 65% 66% 61% 63% 38% 38% 31% 39% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% SimponiCimziaEnbrelHumira Specialty Retail Average 6 Month Persistence by Channel for Top RA SQ Products %ofNew Patients
  • 9. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 8 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET FIGURE 5: AVERAGE 6 MONTH ADHERENCE METRICS BY CHANNEL FOR TOP ORAL ONCOLOGY PRODUCTS 79% 91% 85% 92% 68% 85% 77% 87% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ZytigaGleevecTarcevaXeloda Specialty Retail Average 6 Month Compliance by Channel for Top Oral Oncology Products %ofNew Patients 20% 31% 71% 44% 15% 22% 41% 26% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ZytigaGleevecTarcevaXeloda Specialty Retail Average 6 Month Persistence by Channel for Top Oral Oncology Products %ofNew Patients
  • 10. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 9 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET Implications for Payers and PBMs Payers and pharmacy benefit managers (PBMs) are actively looking to manage this class of drugs in order to deal with the increasing specialty drug trend. As a result, they are increasingly employing utilization management programs such as prior authorizations for high-cost, provider-administered injectables and are now starting to drive utilization toward preferred formulary agents through this process. PBMs such as Catamaran and Humana’s PBM are involved in novel tactics to control spending. These include specialty pharmacy point-of-sale interventions such as dose optimization and management, patient assessments before refilling the drug, and programs aimed at improving patient adherence as a way to contain costs. Health plans are also growing their involvement in the delivery of specialty pharmacy services as they strive to control rising costs. A majority of plans today rely on their specialty pharmacy provider to improve adherence through increased patient touchpoints. However, research suggests that the growing number of plans that actually utilize their internal staff to manage adherence find this strategy most effective. Currently, most of the smaller health plans are not staffed sufficiently to manage this process in-house and therefore are expected to continue delegating this responsibility to their specialty pharmacy provider or case/disease management vendors. In contrast, larger plans with strong ties in their local markets are expected to increasingly perform utilization management, disease management, and patient coaching and counseling services on their own10 , while still continuing to contract with specialty pharmacies for drug distribution. The use of specialty pharmacy as a distribution channel offers another area for payer cost management. This channel is often cost effective for payers when compared to the higher reimbursement rates that are generally incurred through a hospital, outpatient or other provider channels. In many cases, health plans may establish a narrow pharmacy network where a patient is required to obtain specialty drugs from a limited network of specialty pharmacies. This strategy allows payers to gain economies of scale and concentrate purchasing power. These limited networks also may be able to improve the ability of health plans to implement care protocols, improve adherence, avoid product waste, and implement FDA-required use plans11 . 10 http://www.managedcaremag.com/archives/1205/1205.sp_trends.html 11 http://www.healthaffairs.org/healthpolicybriefs/brief.php?brief_id=103
  • 11. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 10 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET However, these efforts to limit specialty drug distribution conflict with the interest of retail pharmacists and physician business models built in part on the revenue from administering specialty drugs. Some states do not permit health plans to mandate the use of narrow pharmacy networks. In these states the payer must allow all providers that are willing to accept the network rate and compliant with network performance requirements into their network. As a result, a recent study suggests that only 66% of commercial and Medicaid plans mandate the use of specialty pharmacy providers for self-administered specialty drugs. The study results also reveal that 30% of commercial plans do not mandate the use of specialty pharmacy providers but charge a higher cost share when members use a non-network provider12 . These plans may also use incentives such as direct billing and lower prices to drive patients to their preferred specialty pharmacy. For physician-infused drugs that are covered under the medical benefit the mandatory use of specialty pharmacy providers is much less common. However, payers and PBMs are also exploring ways to move specialty products from the medical benefit where drug costs may be bundled in with other services to the relatively transparent pharmacy benefit where they can more directly influence pricing and gain information on use and outcomes. 12 EMD Serono Specialty Digest 9th Edition 2013 A recent study suggests that only 66% of commercial and Medicaid plans mandate the use of specialty pharmacy providers for self-administered specialty drugs.
  • 12. SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET 11 SUCCEEDING IN THE RAPIDLY CHANGING U.S. SPECIALTY MARKET REFERENCES: 1. http://www.rxobserver.com/?p=1300 2. http://www.managedcaremag.com/archives/0910/0910.medmgmt.html 3. http://www.burrillreport.com/article-payers_target_rising_specialty_drug_spend.html 4. EMD Serono Specialty Digest 9th Edition 2013 5. http://www.managedcaremag.com/archives/1205/1205.sp_trends.html 6. http://obroncology.com/obrgreen/article/The-Evolving-Dynamics-of-Specialty-Pharmacy-in-Oncology 7. http://www.drugchannels.net/2013/05/armada-2013-specialty-pharmacy-gets.html 8. http://www.healthaffairs.org/healthpolicybriefs/brief.php?brief_id=103 9. http://www.imshealth.com/deployedfiles/ims/Global/Content/Solutions/Healthcare%20Analytics%20and%20Services/ Specialty%20Analytics/Understanding_Improving_Adherence_Specialty_Products.pdf 10. http://www.imshealth.com/deployedfiles/imshealth/Global/Content/Specialty%20Pharmaceuticals/Static%20Files/PC_ Specialty.pdf 11. http://www.specialtypharmacytimes.com/publications/specialty-pharmacy-times/2012/December-2012/Specialty-Phar- maceuticals-Manufacturers-Must-Consider-a-New-Supply-Chain 12. http://www.cvscaremarkfyi.com/sites/default/files/Insights%202013.pdf ADDITIONAL REFERENCE MATERIALS: http://www.ajmc.com/publications/ajpb/2012/AJPB_JulyAug2012/Enhancing-the-Strategy-for-Specialty-Pharmaceuticals http://formularyjournal.modernmedicine.com/formulary-journal/news/current-trends-specialty-drug-utilization-and-man- agement-payer-interventions- http://www.managedcaremag.com/archives/0807/0807.adherence.html http://lab.express-scripts.com/speciality-medications/a-shifted-national-focus-toward-specialty-medications/ http://info.cvscaremark.com/cvs-insights/cvs-caremark-insights-2013-drug-trends-and-key-issues-pharmacy-care http://www.managedcaremag.com/archives/1303/1303.specialty_mgmt.html http://www.ajmc.com/publications/ajpb/2012/AJPB_JulyAug2012/Enhancing-the-Strategy-for-Specialty-Pharmaceuticals http://www.specialtypharmacytimes.com/publications/specialty-pharmacy-times/2012/December-2012/Specialty-Pharma- ceuticals-Manufacturers-Must-Consider-a-New-Supply-Chain AUTHORS Brian Duffant, bduffant@us.imshealth.com; Angeli Garg, agarg@us.imshealth.com and Kinneri Shah, kinneri.shah@us.imshealth.com
  • 13. ©2014 IMS Health Incorporated and its affiliates. All rights reserved. Trademarks are registered in the United States and in various other countries. EUROPE & WORLDWIDE 210 Pentonville Road London N1 9JY United Kingdom Tel: +44 (0)20 3075 5888 For all office locations, visit: www.imshealth.com/locations THE AMERICAS IMS Health One IMS Drive Plymouth Meeting, PA 19462 USA Tel: +1 610 834 0800 ASIA-PACIFIC 8 Cross Street #21-01/02/03 PWC Building Singapore 048424 Tel: 65-6227-3006 JAPAN Toranomon Towers Office 4-1-28 Toranomon, Minato-ku Tokyo 105-0001 Japan Tel: 81-3-5425-9000 IMS Health ABOUT IMS HEALTH IMS Health is a leading worldwide provider of information, technology, and services dedicated to making healthcare perform better. With a global technology infrastructure and unique combination of real-world evidence, advanced analytics and proprietary software platforms, IMS Health connects knowledge across all aspects of healthcare to help clients improve patient outcomes and operate more efficiently. The company’s expert resources draw on data from nearly 100,000 suppliers, and on insights from 39 billion healthcare transactions processed annually, to serve more than 5,000 healthcare clients globally. Customers include pharmaceutical, medical device and consumer health manufacturers and distributors, providers, payers, government agencies, policymakers, researchers and the financial community. Additional information is available at www.imshealth.com