1. Espire’s HP Exstream Expertise
Customer Communication Management Services
Effective customer communications are essential for building positive customer
experiences. Today, customer communications are not just limited to a physical
document output, but include personalized communications – which are quite
often in multi-channel formats.
Document Composition Management: Enhance customer interaction opportunities with personalized
communications delivered across multiple channels (print, fax, web, e-mail and mobile devices).
Espire has over 15 years’ experience in providing technology solutions to the print and customer
communications industry, across the globe, and have helped many customers overcome challenges faced in
the various stages of their operation, such as
We have built our services offerings to not
just help meet your operational efficiency in transactional printing, but to also address your end-customers’
expectations to fulfil support.
Pre-processing, Document Composition, Post-Processing,
Production Set-Up & Post-Production and Communication.
on-demand and interactive document services with multi-channel
Tools, Technologies & Process Capabilities
Why HP Exstream
Espire’s HP Exstream solutions include:
Application Consolidator Remote Collaboration
Merging the application to save on postage Dialogue anywhere and Whitespace
managementSystematic segregation of delivery per
customer Interactive/ On Demand
Communication Management Dialogue Live
Inbound and outbound Creation of DLF output
Campaign Management Workflow Management
Enabling campaigns for business specific Interactive communication
requirements Multichannel Output
SMS, Email, Print, PDF, Mobile, Social media
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For further discussions, you can reach us at
Espire Technologies Inc.
2500 Plaza 5, 25th floor, Harborside Financial Center, Jersey City, NJ 07311
+1 (201) 633-4723 +1 (201) 484-7201 sales.us@espire.com www.espire.com
Benefits
Our HP Exstream Service Offerings
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Consistency in brand image and multi-channel
communications.
Integrated data acquisition and better content
management.
Central repository for reuse of content.
Easy and centralised management of users, design
resources and print jobs.
Ability to embed barcodes into automated tables
Consulting & Development
Development of end-to-end solutions for BFSI,
Utility, Telecom industry (Bank statements, Checks &
Invoices, 401K plans, Benefit Booklets, Energy Bills,
Letters.)
Migration & Upgrade
From any composition tool (DOC1, Inspire, ISIS
Papyrus, PReS, etc.)
Legacy migration (mainframe to client-server)
Version upgrades
QA & Testing
Output based testing
Output comparison testing
Automated testing
Maintenance & Support
L1,L2 & L3 support
On-demand Services
Change request/ Enhancements
Maintenance
Infrastructure Support
Managed Services Desk
Disaster Recovery & Business Continuity Practices
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Document
Composition
Pre Processing
DataLever
HP Exstream
Composition Engine,
Dialogue Live
HP Exstream Engine,
Dialogue Live,
On-Demand
HP Exstream Engine,
DocBridge,
Emtex VIP/VDE
Interactive/
On-Demand
Post Processing
CCM data
development
Preparation of
data
Print stream
manipulation
Customisation
of process
Pre
Processing
Document
Composition
Post
Processing
Template design
and development
Output
creation
Workflow
setup
Cross-platform
solution
Production
Setup
Multi-Channel
Processing
Preparation of
data
Communication
Orchestration: $Universe