1. Workflow for NOW tool/feature rollout – NOW Roadmap ( This is an A3 diagram)
The diagram below gives current workflow for the rollout of a tool/features in NOW, it illustrates who leads each step and the activities involved.
Roles & Responsibilities
Senior Learning Developer: Oversees the Roadmap Process& provides feedback to the VLE steering group on the progress of the Roadmap
eLearning Developer: Rollout lead
Requirements gathering group: Chaired and facilitated by Rollout Lead provides advice on usecases, configuration, training and support
Scheduling the tool release: CADQ & CPLD in liaison with LLR, CADQ & LTSU. CADQ identifies a Rollout Lead for the tool/feature, CPLD, LLR, IS,LTSU nominates a lead to be part of the Requirements Gathering Group
Peer Review Group: Peer reviews the requirements, current members are middle- managers representing CPLD, CADQ, LLR & IS & student & staff rep from the VLE steerging group
VLE steering group: signs off on the Roadmap, receives updates from the Senior eLearning Developer on progress of the rollout
Key
RGG = Requirements Gathering Group; RGT = Requirements Gathering Template; RL = Rollout Lead; PRG = Peer Review Group
1. IS Lead
•Release on dev
•Access to RL &
RGG
2. Rollout Lead
•Send D2L docs.
to RGG
•Reviews tool &
begins to
idenity issues &
usecase
•Schedules RGG
meeting 1:30-
2hrs depending
on tool
complexity
3. RGG led by RL
•Tool
walkthrough
•Identify issues
& use cases
•Complete
Milestones for
release e.g.
Test & Prod
•Start to
complete RGT
•Decide support
model
4. Rollout Lead
•Completes RGT
& sends to RGG
for feedback
• Send to PRG
group
•Updates issues
register
5. IS Lead
•Follow-up on
technical issues
•Send set-up
details to RL
•Once issues are
resolved
release on Test
•Healtcheck on
Test
6. CPLD Lead
•Development
training &
support
documentation
7. IS
•Release on
Prod
8. Rollout Lead
•Publicise
release: TELTC;
ENews;
Enhancement
Newsletter
•If necessary
host Webinar
or create
screencast
walkthrough
•Sign-off RGT
Do 4 & 5 in parallel
Predicted time between 1-2 months duration; 3-5 days staff time depending on the complexity of the tool