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to Build Valuable Business Relationships
 Agenda
   Social Media vs. Social Networking
   5 Tips
   Do’s and Don’ts
About Us
               WebsiteBiz is a Results-Driven Interactive Marketing Agency
                •   Founded in 1997
                •   Headquartered in Charlotte, NC
                •   51st Fastest Growing Marketing Firm by Inc. Magazine
                •   Diverse Client List:




CONFIDENTIAL                                        2                        tÉÄëáíÉ_áò
What We Do
               Online Marketing Capabilities
                •   Strategy and Research
                •   Search Engine Optimization
                                                  Display                SEO/SEM
                •   Paid Search Marketing
                                                             Strategy,
                •   Email Marketing                           Design,
                                                             Analytics
                •   Display Advertising            Email             Social Media
                                                 Marketing
                •   Social Media
               Performance Analytics
                • Website design and testing
                • Web Analytics


CONFIDENTIAL                              3                                         tÉÄëáíÉ_áò
Social Media Ad Spending Growth




                   4              `lkcfabkqf^i
                                     tÉÄëáíÉ_áò
Tons of Social Networks




CONFIDENTIAL                             5   tÉÄëáíÉ_áò
Narrowing The Social Media Landscape




                      Online Conversation Drives Engagement




CONFIDENTIAL                              6                   tÉÄëáíÉ_áò
Opportunity or Over-Hyped Fad?




CONFIDENTIAL                      7             tÉÄëáíÉ_áò
What is Social Media
          Social media is…
               ○ content
               ○ created by people
               ○ using highly accessible and scalable publishing
                 technologies.




CONFIDENTIAL                             8                         tÉÄëáíÉ_áò
My Favorite Stat
       Years to Reach 50 millions Users:
          ○    Radio (38 Years),
          ○    TV (13 Years),
          ○    Internet (4 Years),
          ○    iPod (3 Years)
          ○    Facebook added 100 million users in less than 9 months…




CONFIDENTIAL                           9                          tÉÄëáíÉ_áò
Social Media Changes Constantly




CONFIDENTIAL                     10              tÉÄëáíÉ_áò
Managing Change and Staying Focused




CONFIDENTIAL                    11                   tÉÄëáíÉ_áò
The site has more than 250m active users globally
               120m users use Facebook at least once each day and
               more than 30 million users update their statuses at
               least once each day.
               The average user has around 120 friends on the site.
               Every month, more than a billion photos are uploaded
               to the site.
               More than 50 translations available on the site




CONFIDENTIAL                           12                       tÉÄëáíÉ_áò
Business Use?
               ○   Create and Moderate Page
               ○   Create Groups
               ○   Promote Events
               ○   Monitor Engagement = Friends & Fans




CONFIDENTIAL                              13             tÉÄëáíÉ_áò
Over the past 12 months, Twitter’s growth rate
               >1000%
               Over 50% of all updates are published using mobile
               and Web-based tools, other than Twitter.com’s own
               website.
               Tuesday is the most active day for Tweeting, followed
               by Wednesday and then Friday.
               Twitter is now officially a term in the English
               Dictionary. (Really)


CONFIDENTIAL                           14                        tÉÄëáíÉ_áò
• Twitter is Real:
               •   Real people
               •   Talking about Real stuff
               •   In Real time
               •   Right now
       • Questions you need to answer:
               • Why do I want to be on Twitter?
               • What do I want to get from Twitter?
               • How will I measure it?
       • Get Your Questions Answered
               • www.business.twitter.com/twitter101/
CONFIDENTIAL                                  15        tÉÄëáíÉ_áò
1. Make your profile client focused
               2. Choose your connection strategy carefully
               3. Get connecting
               4. Use Search to find potential clients
                  and business partners
               5. Give testimonials to get them



CONFIDENTIAL                        16                   tÉÄëáíÉ_áò
Where Do you Go From Here?


               Join A Social Network?
               or
               Create Your Own Community?




CONFIDENTIAL                    17          tÉÄëáíÉ_áò
Where Do you Go From Here?


               Separate Business vs. Personal?

               What are the Risks vs. Rewards?




CONFIDENTIAL                    18               tÉÄëáíÉ_áò
5 Tips to Jumpstart Your Strategy




CONFIDENTIAL                       19              tÉÄëáíÉ_áò
5 Tips for Personal Networking
       1. Join LinkedIn.
               o Get recommendations from previous employers
       2. Start a Blog.
               o Push content and links to local social networking
                 sites in your industry and field of interest
       3. Connect with Companies.
               ○ Find current employees of the companies you’re
                 interested in
       4. Clean up your Online image.
       5. Connect with Alumni

CONFIDENTIAL                           20                            tÉÄëáíÉ_áò
5 Tips: Entrepreneur and Business Owners
       1. Find New Employees
       2. Active Network
               ○ You never know where you next opportunity will
                 come from
       3. Link to other Entrepreneurs or business owners
       4. Clean up your Online image.
       5. Make you small company look big
               ○ Create a community




CONFIDENTIAL                          21                          tÉÄëáíÉ_áò
5 Tips: Marketing to Customers
       1. Create Niche Applications to your target
          demographic
       2. Coolness Factor
               ○ Don’t sell the product, sell a community around the
                 product
       3. Build an Army of Evangelists
       4. Give Access to Experts
               ○ Leverage your resources
       5. Listen to Your Customers
               ○ Collect data and feedback

CONFIDENTIAL                           22                        tÉÄëáíÉ_áò
Social Networking Etiquette

                Don’t Advertise




CONFIDENTIAL                      23         tÉÄëáíÉ_áò
Social Networking Etiquette

                Don’t Forgot Who is
               Watching




CONFIDENTIAL                      24         tÉÄëáíÉ_áò
Social Networking Etiquette

                Don’t Be a Stalker




CONFIDENTIAL                      25         tÉÄëáíÉ_áò
Social Networking Etiquette

                Don’t Forgot Who is
               Watching




CONFIDENTIAL                      26         tÉÄëáíÉ_áò
Social Networking Etiquette

                Don’t Spam Your
               Network with APP
               Invites, Polls, etc.



CONFIDENTIAL                      27         tÉÄëáíÉ_áò
Social Networking Etiquette

                Do Participate




CONFIDENTIAL                      28         tÉÄëáíÉ_áò
Social Networking Etiquette

                Do Be Yourself




CONFIDENTIAL                      29         tÉÄëáíÉ_áò
Social Networking Etiquette

                Do Choose Quality over
               Quantity




CONFIDENTIAL                      30         tÉÄëáíÉ_áò
Social Networking Etiquette

                Do Reconnect




CONFIDENTIAL                      31         tÉÄëáíÉ_áò
Social Networking Etiquette

                Do Contribute




CONFIDENTIAL                      32         tÉÄëáíÉ_áò
Social Networking Etiquette

                Do Be A Person,
               Not a Product




CONFIDENTIAL                      33         tÉÄëáíÉ_áò
What Can You Do Today?

                Start discussing your
               company’s social media
               strategy



CONFIDENTIAL                    34      tÉÄëáíÉ_áò
What Can You Do Today?

                Join
                 1.   LinkedIn.com
                 2.   Facebook.com
                 3.   (Try) Twitter.com




CONFIDENTIAL                    35        tÉÄëáíÉ_áò
Questions

       Thank You!
                            Kyle Bumgardner
                            1713 Cleveland Avenue
                            Charlotte, NC 28203
                            o. 704.338.1727
                            c. 704.813.4636
                            www.WebsiteBiz.com
                            www.Marketerinsight.com
                            Twitter: @kbsales




CONFIDENTIAL               36                         tÉÄëáíÉ_áò

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Using Social Networks To Build Valuable Business Relationships

  • 1. to Build Valuable Business Relationships Agenda Social Media vs. Social Networking 5 Tips Do’s and Don’ts
  • 2. About Us WebsiteBiz is a Results-Driven Interactive Marketing Agency • Founded in 1997 • Headquartered in Charlotte, NC • 51st Fastest Growing Marketing Firm by Inc. Magazine • Diverse Client List: CONFIDENTIAL 2 tÉÄëáíÉ_áò
  • 3. What We Do Online Marketing Capabilities • Strategy and Research • Search Engine Optimization Display SEO/SEM • Paid Search Marketing Strategy, • Email Marketing Design, Analytics • Display Advertising Email Social Media Marketing • Social Media Performance Analytics • Website design and testing • Web Analytics CONFIDENTIAL 3 tÉÄëáíÉ_áò
  • 4. Social Media Ad Spending Growth 4 `lkcfabkqf^i tÉÄëáíÉ_áò
  • 5. Tons of Social Networks CONFIDENTIAL 5 tÉÄëáíÉ_áò
  • 6. Narrowing The Social Media Landscape Online Conversation Drives Engagement CONFIDENTIAL 6 tÉÄëáíÉ_áò
  • 7. Opportunity or Over-Hyped Fad? CONFIDENTIAL 7 tÉÄëáíÉ_áò
  • 8. What is Social Media Social media is… ○ content ○ created by people ○ using highly accessible and scalable publishing technologies. CONFIDENTIAL 8 tÉÄëáíÉ_áò
  • 9. My Favorite Stat Years to Reach 50 millions Users: ○ Radio (38 Years), ○ TV (13 Years), ○ Internet (4 Years), ○ iPod (3 Years) ○ Facebook added 100 million users in less than 9 months… CONFIDENTIAL 9 tÉÄëáíÉ_áò
  • 10. Social Media Changes Constantly CONFIDENTIAL 10 tÉÄëáíÉ_áò
  • 11. Managing Change and Staying Focused CONFIDENTIAL 11 tÉÄëáíÉ_áò
  • 12. The site has more than 250m active users globally 120m users use Facebook at least once each day and more than 30 million users update their statuses at least once each day. The average user has around 120 friends on the site. Every month, more than a billion photos are uploaded to the site. More than 50 translations available on the site CONFIDENTIAL 12 tÉÄëáíÉ_áò
  • 13. Business Use? ○ Create and Moderate Page ○ Create Groups ○ Promote Events ○ Monitor Engagement = Friends & Fans CONFIDENTIAL 13 tÉÄëáíÉ_áò
  • 14. Over the past 12 months, Twitter’s growth rate >1000% Over 50% of all updates are published using mobile and Web-based tools, other than Twitter.com’s own website. Tuesday is the most active day for Tweeting, followed by Wednesday and then Friday. Twitter is now officially a term in the English Dictionary. (Really) CONFIDENTIAL 14 tÉÄëáíÉ_áò
  • 15. • Twitter is Real: • Real people • Talking about Real stuff • In Real time • Right now • Questions you need to answer: • Why do I want to be on Twitter? • What do I want to get from Twitter? • How will I measure it? • Get Your Questions Answered • www.business.twitter.com/twitter101/ CONFIDENTIAL 15 tÉÄëáíÉ_áò
  • 16. 1. Make your profile client focused 2. Choose your connection strategy carefully 3. Get connecting 4. Use Search to find potential clients and business partners 5. Give testimonials to get them CONFIDENTIAL 16 tÉÄëáíÉ_áò
  • 17. Where Do you Go From Here? Join A Social Network? or Create Your Own Community? CONFIDENTIAL 17 tÉÄëáíÉ_áò
  • 18. Where Do you Go From Here? Separate Business vs. Personal? What are the Risks vs. Rewards? CONFIDENTIAL 18 tÉÄëáíÉ_áò
  • 19. 5 Tips to Jumpstart Your Strategy CONFIDENTIAL 19 tÉÄëáíÉ_áò
  • 20. 5 Tips for Personal Networking 1. Join LinkedIn. o Get recommendations from previous employers 2. Start a Blog. o Push content and links to local social networking sites in your industry and field of interest 3. Connect with Companies. ○ Find current employees of the companies you’re interested in 4. Clean up your Online image. 5. Connect with Alumni CONFIDENTIAL 20 tÉÄëáíÉ_áò
  • 21. 5 Tips: Entrepreneur and Business Owners 1. Find New Employees 2. Active Network ○ You never know where you next opportunity will come from 3. Link to other Entrepreneurs or business owners 4. Clean up your Online image. 5. Make you small company look big ○ Create a community CONFIDENTIAL 21 tÉÄëáíÉ_áò
  • 22. 5 Tips: Marketing to Customers 1. Create Niche Applications to your target demographic 2. Coolness Factor ○ Don’t sell the product, sell a community around the product 3. Build an Army of Evangelists 4. Give Access to Experts ○ Leverage your resources 5. Listen to Your Customers ○ Collect data and feedback CONFIDENTIAL 22 tÉÄëáíÉ_áò
  • 23. Social Networking Etiquette Don’t Advertise CONFIDENTIAL 23 tÉÄëáíÉ_áò
  • 24. Social Networking Etiquette Don’t Forgot Who is Watching CONFIDENTIAL 24 tÉÄëáíÉ_áò
  • 25. Social Networking Etiquette Don’t Be a Stalker CONFIDENTIAL 25 tÉÄëáíÉ_áò
  • 26. Social Networking Etiquette Don’t Forgot Who is Watching CONFIDENTIAL 26 tÉÄëáíÉ_áò
  • 27. Social Networking Etiquette Don’t Spam Your Network with APP Invites, Polls, etc. CONFIDENTIAL 27 tÉÄëáíÉ_áò
  • 28. Social Networking Etiquette Do Participate CONFIDENTIAL 28 tÉÄëáíÉ_áò
  • 29. Social Networking Etiquette Do Be Yourself CONFIDENTIAL 29 tÉÄëáíÉ_áò
  • 30. Social Networking Etiquette Do Choose Quality over Quantity CONFIDENTIAL 30 tÉÄëáíÉ_áò
  • 31. Social Networking Etiquette Do Reconnect CONFIDENTIAL 31 tÉÄëáíÉ_áò
  • 32. Social Networking Etiquette Do Contribute CONFIDENTIAL 32 tÉÄëáíÉ_áò
  • 33. Social Networking Etiquette Do Be A Person, Not a Product CONFIDENTIAL 33 tÉÄëáíÉ_áò
  • 34. What Can You Do Today? Start discussing your company’s social media strategy CONFIDENTIAL 34 tÉÄëáíÉ_áò
  • 35. What Can You Do Today? Join 1. LinkedIn.com 2. Facebook.com 3. (Try) Twitter.com CONFIDENTIAL 35 tÉÄëáíÉ_áò
  • 36. Questions Thank You! Kyle Bumgardner 1713 Cleveland Avenue Charlotte, NC 28203 o. 704.338.1727 c. 704.813.4636 www.WebsiteBiz.com www.Marketerinsight.com Twitter: @kbsales CONFIDENTIAL 36 tÉÄëáíÉ_áò