The document discusses three revolutions that are shaping the future of work and the digital workplace: cloud first, mobile first, and bring your own services (BYOS). It argues that these trends are allowing work to become location independent and are empowering employees with more autonomy, opportunities for mastery, and a greater sense of relatedness through social tools and knowledge sharing. This is creating a more motivated and engaged workforce. The future of work will be defined by these three revolutions in the digital workplace.
16. … and how the digital workplace helps
Autonomy
… to choose the tools
you want
Mastery
… of company and
self-sourced tools
Relatedness
… through social tools,
ideation, knowledge
share
17. + + BYOD + BYOS
Motivated and Engaged Employees
20. The Future of Work and the Digital Workplace
jonphillips@cokecce.com
@digitaljonathan
Credits: Happy by Chinmay Kulkarni, Entrepreneur by gilbert bages, Community by Martin Vanco, Fish Bowl
by John Caserta, Money by Atelier Iceberg, Vacation by Edward Boatman, Home by Stano Bagin, Increase
by Rediffusion, Decrease by Rediffusion, Cloud by Luboš Volkov, Arrow by Jamison Wieser, City by Joel
McKinney, Help by Luis Prado, ipad portrait by Dogukan Guven , Nomak, Users by Wilson Joseph, Check
Box by Katie M Westbrook, Check Mark by Garrett Knoll, Web Portal by Pieter J. Smits, Computer by Mittu
Tigi, Document by Michael Loupos, Smartphone by Nathan Grealish, Printer by Shane Miller, Equalizer by
Chris McDonnell, People by Wilson Joseph, Circuit by alessandra antonetti. All from The Noun Project
Notes de l'éditeur
Hello. I’m Jonathan and today, I’d like to talk to you about the digital workplace and changes to the way that we’ll work together in the future
This 5 minute presentation will walk through the technology and cultural changes that will come and look at what we can do now to get ready. There is no time to lose.
Firstly, what is the digital workplace? Here’s my working definition is the devices and tools -- company provided or employee-sourced -- that an employee uses to get their job done.
For years, this has meant a PC with access to email, Microsoft-Office and possibly a corporate intranet. This was the time of share drives, hard drives and plenty of paper-driven processes.
But the digital workplace is undergoing three connected revolutions and it’s consumer computing and employees, not enterprise computing and IT that are at the heart of the change.
First, The PC is no longer the beating heart of the digital workplace - the cloud is now at the centre of it all. Ubiquitous access to services and data, available anywhere, anytime is the consumer choice, and now the enterprise demand. Cloud-First is the first revolution.
… The cloud accelerates device transformation too. People are now longer fixed to the PC. PC sales are plummeting; tablets, phablets and phones sales are skyrocketing. By the end of 2014, there will be more mobile connections than people on the planet.
Enterprises will switch device focus to cheaper, more flexible, more portable tablets and if they don’t, employees will switch themselves. Mobile first is the second important revolution for the Digital Workplace.
Enterprises will need to design for all device possibilities. User Interface, Data security, User Experience, networks will all need to be responsive to the connected device and the employee expectation is that it will just work, just like it does at home. Work happens everywhere
The final revolution, driven by consumer computing, are the tools themselves. The Digital Workplace used to be company provided, but now employees are augmenting this with their own solutions
Tools such as linkedIn provide employee contact details; Facebook or Twitter layer much needed social tools, dropbox and yousendit for file transfer and storage and Trello for social project management.
Bring your own services -- BYOS -- is the third revolution for the workplace. Your IT security and governance will define whether this is done officially or under the radar of course
Employees will choice the services and the devices they use to get work done.
Our digital workplace is changing: it will be a cloud-enabled, mobile-first, BYOD and BYOS powered collection of tools. Agile, flexible and more efficient for company and employee. But there are other important advantage of this approach.
But to understand these advantages, we need to segue into the psychology of employee motivation.
Pay and holidays obviously do but it’s intrinsic drivers that really motivate us to do things.
There are three factors that intrinsically motivate an employee : Autonomy, Mastery and Relatedness. We find it motivating to be given freedom of choice, to show our prowess and have our actions contribute to the bigger picture
… and this new digital workplace contributes
autonomy to choose device and tools
ability to demonstrate their know-how with tools
… and by helping others gain new efficiencies.
In this way, these revolutions not only provide for a more flexible, agile and cheaper corporate world, but they might just work to motivate and engage employees in a way that current solutions do not.
And we know that motivated employees are happier and happier employees are more productive. There is considerable dollar value in these revolutions in the digital workplace
Five minutes is not nearly enough for the nuances of this transition, but we need to be clear that the digital workplace and the intranet is changing quickly.
My name is Jonathan Phillips and I’d love to continue this conversation without the undue pressure of automatic changing slides. Find me at @digitaljonathan.