This document discusses system support in distribution management. It explains that there are two levels of system support: systems that support operations and systems that support decision making. It also discusses how ERP software packages can integrate information across functions by preparing a brief of integration needs. Previously, functions like stock records and sales records were managed separately without interconnection, but ERP allows for cross-functional integration of information. The overall aim of system support is to reduce costs, improve customer service, and make more accurate decisions through integrated data.