1. 1
Fostering Effective Inclusion of Persons with
Disabilities
into the Labour Market
Monitoring & Evaluation of Active Labour
Market Measures Providers
Alberto Cerda Mico: Expert on Active
Labour Market Measures for PWD
2. Monitoring and Evaluation- differences
• Monitoring dominated by numerical approaches
• Evaluation is the prime diagnostic tool
• uses both quantitative and qualitative approaches
3. Evaluation
Formative and Summative Evaluation
Formative- during a project→ outcomes are used to correct
and/or improve the project
Summative- t the end of a project→ assist other projects
5. International Certification Standards vs. Local
Quality Management
Standards
Certification procedures
• ISO 9001:2000
• standards from the European Foundation for Quality
Management (efqm)
• The services providers who will assist to work place changes
to adapt to the requirement of PWD will have to follow
OHSAS standards
6. International Organisation for Standardization (ISO)
• introduction of international, standardised certification
procedures like ISO 9001:2000 alone to not guarantee quality
assurance
European Foundation for Quality Management (EFQM)
• Focuses its attention on establishing the ways and means to
objectively assess the mechanisms organisations have in place
to deliver their strategy
International Certification Standards vs. Local
Quality Management
Standards (2)
7. Pragmatic Approach – Local certification and
Auditing of ALMM Providers
• Licensing can be delegated to outsourced competence centres
• Several conditions to become a licensing centre
• CES use of independent, external advisors and consultants for
managemet if licencing
• Several conditions for being licensed as ALMM provider by a
licensing centre
• Provision of detailed information by ALMM providers
applying for a licence for PWD; special attention given to the
qualification and experience of the director
• broader approach possible when checking the quality of
ALMM providers for PWD
8. NEW Organisations are invited to apply to become a licensing centre
for the certification of ALMM providers for PWD. Conditions to
become a licensing centre are:
• existence of adequate organisational capacities to implement
certification procedures in the ALMM sector addressed to PWD;
• qualified staff with relevant technical knowledge in
certification/licensing procedures
• economic independence: no conflict of interests, i.e. complete
economic separation between licensing centre and ALMM
providers for PWD
• capacity to use guidelines and recommendations from the
advisory board of the CES or other relevant organisations at
county level
• the licensing centre itself applies an internationally recognized
quality management system
• the existence of a elaborated procedures on how to deal with
complaints from either ALMM providers or participants enrolled in
ALMM programmes.
9. NEW CES or other relevant county level organisation
organises, manages and supervises the procedures
for the licensing of licensing centres.
doing so, the employment service uses independent,
external advisors and consultants.
Any licensing centre may only be licensed by the
employment service for up to a certain period and the
license and certification needs to be renewed.
ALMM providers offering active labour market measures
for PWD can ask for public funding through the CES
only if they are certified ex-ante by a licensing centre.
10. NEW
conditions for being licensed as ALMM provider by a
licensing centre are:
- complete official information about owners, corporate
address, legal form, charter, etc. of the ALMM provider
• detailed information on the technical infrastructure,
facilities and materials
• relevant information to show the competence of the
ALMM provider to implement ALMM courses and/or
other active labour market measures in a professional
way meeting certain standards as defined by relevant
authorities
• relevant information to show adequacy of applied
methods UPDATED!
• compliance of contractual agreements between ALMM
provider and participants with minimum legal
standards (consumer protection)
11. NEW ability to collaborate with employers, companies
and industrial associations and participate in labour
market conferences
• cooperation with the CES and other relevant
organisations at county level
• capacity to collect and evaluate data from labour
market analysis reports
• staff and the qualification of the latter to implement
active labour market measures for PWD which are in
line with information provided by labour market
analysis reports
• success rates in previous active labour market
measures (how many unemployed participants found a
new sustainable employment in the first labour
market?)
• assessment of the quality of previous active labour
measures given by participants.
12. 1212
THANK YOU
Alberto Cerda: ALM expert
acm.frame@gmail.com
Fostering Effective Inclusion of Persons with Disabilities
into the Labour Market
