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Process Improvement Workshop Scott Miller [email_address] 937-781-1068 Dan Dupree [email_address] 937-781-1061 Learn. Perform. Succeed.
Workshop Objectives ,[object Object],[object Object],[object Object],[object Object]
Process Improvement ,[object Object],[object Object],[object Object],[object Object]
Keys to Successful Implementation ,[object Object],[object Object],[object Object],[object Object],This is a Culture Change
Process Defined ,[object Object],Process Action ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Three Views of a Process ,[object Object],[object Object],[object Object]
Value Stream Analysis (a useful tool)
Define the Boundaries ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Depends on your perspective
Value Stream Mapping ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Analyze Current Conditions ,[object Object],[object Object]
Voice of the Customer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Value Defined ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Eliminate Waste  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lean Emphases Resource distribution Opportunity for improvement by reducing waste  and creating additional value Value Waste Initial Process Value Waste General Process Reduction Reduce all  processes by 25% Waste and Value  Both Decrease Waste Only  Reduction Value Waste Target & Reduce Waste  Maintain Value Value Maintained Resources Decrease Value Creation Value Waste Apply Resources  to Create More Value Value Increased Resources Focused
Visualize “Ideal State” ,[object Object]
[object Object],INSANITY
The MindShift Model Extracted from  The 7 Levels of Change  by Rolf Smith1997 Do Different Mindshift Different Results Think Different Mindshift Think About Thinking Mindshift
Create “Future State” Map ,[object Object],[object Object],[object Object]
Change ,[object Object],[object Object]
Value Stream Mapping ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],P I C
LEVELS OF CHANGE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Extracted from  The 7 Levels of Change  by Rolf Smith1997
Lean and Six Sigma ,[object Object],[object Object],[object Object]
Statistically Speaking… ,[object Object],[object Object],[object Object]
1 part per billion  falls outside limits 1,350,000 parts per billion  fall outside limits In this example, the same number of occurrences are measured. The top curve represents a 6   process, the lower curve represents a 3   process The lower curve (red) represents a process with a standard deviation of 8 units.  The specification   limits for this represent a  3   process The upper curve (blue) represents a process with a standard deviation of 4 units. Since variation is reduced  compared to the lower curve, within the same specification limits, this is a  6   process Specification limits (the values defining the range of acceptable quality)  = 4 -24 +24  = 8 2  1  3  4  5  6  -5  -6  -4  -3  -2  -1  2  1  3  4  5  6  -5  -6  -4  -3  -2  -1  -24 +24 Mean
5S Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DAU Continuous Learning Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you for Participating Scott Miller [email_address] 937-781-1068 Dan Dupree [email_address] 937-781-1061 Learn. Perform. Succeed.

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Learn process improvement philosophies and tools

  • 1. Process Improvement Workshop Scott Miller [email_address] 937-781-1068 Dan Dupree [email_address] 937-781-1061 Learn. Perform. Succeed.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Value Stream Analysis (a useful tool)
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Lean Emphases Resource distribution Opportunity for improvement by reducing waste and creating additional value Value Waste Initial Process Value Waste General Process Reduction Reduce all processes by 25% Waste and Value Both Decrease Waste Only Reduction Value Waste Target & Reduce Waste Maintain Value Value Maintained Resources Decrease Value Creation Value Waste Apply Resources to Create More Value Value Increased Resources Focused
  • 15.
  • 16.
  • 17. The MindShift Model Extracted from The 7 Levels of Change by Rolf Smith1997 Do Different Mindshift Different Results Think Different Mindshift Think About Thinking Mindshift
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
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  • 25. 1 part per billion falls outside limits 1,350,000 parts per billion fall outside limits In this example, the same number of occurrences are measured. The top curve represents a 6  process, the lower curve represents a 3  process The lower curve (red) represents a process with a standard deviation of 8 units. The specification limits for this represent a 3  process The upper curve (blue) represents a process with a standard deviation of 4 units. Since variation is reduced compared to the lower curve, within the same specification limits, this is a 6  process Specification limits (the values defining the range of acceptable quality)  = 4 -24 +24  = 8 2  1  3  4  5  6  -5  -6  -4  -3  -2  -1  2  1  3  4  5  6  -5  -6  -4  -3  -2  -1  -24 +24 Mean
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  • 28. Thank you for Participating Scott Miller [email_address] 937-781-1068 Dan Dupree [email_address] 937-781-1061 Learn. Perform. Succeed.