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Social Media in Academic Libraries:
Social Media in the Workplace, Current Trends
and Work Practices



                      By Allan Cho
                      (Special Libraries Association Annual
                      General Meeting, November 24, 2009)
                      Program Services Librarian
                      Irving K. Barber Learning Centre,
                      UBC Library
Agenda in 15 Minutes
   1. Generation Y, Digital Natives,
    Millennials
   2. What works, What doesn’t?
   3. UBC Initiatives in Social Media
   4. Opportunities & Challenges
   5. Intellectual Property & Copyright
Irving K. Barber Learning Centre
   Main audience:
    students,
    faculty &
    community
   Core collection
    - Programs &
    Services
Target Audience @ UBC Library: Students (Population:
    30,000+)

   Born in the late 1980’s & 1990’s
   Used to texting, and IM and new media used
    through websites like YouTube and social
    networking sites like Facebook, Myspace, and
    Twitter
   Referred to as Millennials or “Generation Y”
Most Popular Social Media Tools For College
Students




(1) Youtube

(2) World of Warcraft

(3) Facebook
Informal vs. Formal Social Media
   Rate My Professor.com vs. UBC evaluations

   Xanga vs. UBC Wordpress

   Facebook vs. Email
Digital Outreach Tools
   IKBLC Blog
   Twitter
   Facebook
   Flickr
   Youtube Partners
   RSS
   Drupal (CMS)
What didn’t work? iTunes U
   Mac vs. PC dilemma
   Web as a platform (i.e.
    UBC library stations do
    not have iTunes installed)
   Slow to download
   Clunky interface
Youtube Partners
Initiative #1: Tools For Outreach &
    Teaching (TOTS)
Aim:
   Each sessions include technology
    and speakers that highlight some
    of their applications of these
    tools. A "sandbox" environment,
    followed by a discussion of their
    value for teaching and outreach.

Topics Included:
   Wikis
   Social networking tools - Instant
    Messaging - Blogs for Subject
    and Branch liaison
   RSS feeds
   Customized search engines
   Podcasting
   Micrblogging - Twitter
Initiative #2: Library Journal Club
               2009 annual Horizon
                 Report.

               Topics for one session:

               One Year or Less: Cloud
                Computing
               Two to Three Years:
                Geo-tagging
               Two to Three Years: The
                Personal Web
Initiative#3: M-Libraries
    Conference @ UBC
   Explored and shared
    work carried out in
    libraries around the
    world to deliver
    services and resources
    to users 'on the move,'
   A growing plethora of
    mobile and hand-held
    devices.
(New Course) LIBR 559M at
SLAIS

LIBR 559M (3 cr.)
Social Media for Information Professionals

   This course examines social media (i.e.
    blogs, bookmarking, mashups, wikis, and
    social networking sites), its concomitant
    trends (i.e. web 2.0, library 2.0) and how
    web 2.0 principles can be applied to the
    delivery of information services in the digital
    age.
Using Twitter for Outreach
Intellectual Property & Copyright
   Who owns what?

   Policies and consent forms for webcasts

   Lawrence Lessig – Remix!
Questions & Feedback?


          Allan Cho
  Program Services Librarian
      allan.cho@ubc.ca
    www.allanslibrary.com
     Twitter: @allancho

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Social media in academic libraries

  • 1. Social Media in Academic Libraries: Social Media in the Workplace, Current Trends and Work Practices By Allan Cho (Special Libraries Association Annual General Meeting, November 24, 2009) Program Services Librarian Irving K. Barber Learning Centre, UBC Library
  • 2. Agenda in 15 Minutes  1. Generation Y, Digital Natives, Millennials  2. What works, What doesn’t?  3. UBC Initiatives in Social Media  4. Opportunities & Challenges  5. Intellectual Property & Copyright
  • 3. Irving K. Barber Learning Centre  Main audience: students, faculty & community  Core collection - Programs & Services
  • 4. Target Audience @ UBC Library: Students (Population: 30,000+)  Born in the late 1980’s & 1990’s  Used to texting, and IM and new media used through websites like YouTube and social networking sites like Facebook, Myspace, and Twitter  Referred to as Millennials or “Generation Y”
  • 5. Most Popular Social Media Tools For College Students (1) Youtube (2) World of Warcraft (3) Facebook
  • 6. Informal vs. Formal Social Media  Rate My Professor.com vs. UBC evaluations  Xanga vs. UBC Wordpress  Facebook vs. Email
  • 7. Digital Outreach Tools  IKBLC Blog  Twitter  Facebook  Flickr  Youtube Partners  RSS  Drupal (CMS)
  • 8. What didn’t work? iTunes U  Mac vs. PC dilemma  Web as a platform (i.e. UBC library stations do not have iTunes installed)  Slow to download  Clunky interface
  • 10. Initiative #1: Tools For Outreach & Teaching (TOTS) Aim:  Each sessions include technology and speakers that highlight some of their applications of these tools. A "sandbox" environment, followed by a discussion of their value for teaching and outreach. Topics Included:  Wikis  Social networking tools - Instant Messaging - Blogs for Subject and Branch liaison  RSS feeds  Customized search engines  Podcasting  Micrblogging - Twitter
  • 11. Initiative #2: Library Journal Club 2009 annual Horizon Report. Topics for one session: One Year or Less: Cloud Computing Two to Three Years: Geo-tagging Two to Three Years: The Personal Web
  • 12. Initiative#3: M-Libraries Conference @ UBC  Explored and shared work carried out in libraries around the world to deliver services and resources to users 'on the move,'  A growing plethora of mobile and hand-held devices.
  • 13. (New Course) LIBR 559M at SLAIS LIBR 559M (3 cr.) Social Media for Information Professionals  This course examines social media (i.e. blogs, bookmarking, mashups, wikis, and social networking sites), its concomitant trends (i.e. web 2.0, library 2.0) and how web 2.0 principles can be applied to the delivery of information services in the digital age.
  • 14. Using Twitter for Outreach
  • 15. Intellectual Property & Copyright  Who owns what?  Policies and consent forms for webcasts  Lawrence Lessig – Remix!
  • 16. Questions & Feedback? Allan Cho Program Services Librarian allan.cho@ubc.ca www.allanslibrary.com Twitter: @allancho