Personal Information
Entreprise/Lieu de travail
Germany Germany
Profession
Tech Evangelist / Right Brain Content Creator / Engagement 4.0 Strategist
Secteur d’activité
Technology / Software / Internet
Site Web
www.serviceplease.de
À propos
Passionate, creative and award winning customer experience leader with over 20 years experience working across the globe consulting on customer care approaches and solutions. Entrepreneurial and driven to develop truly excellent customer experiences solutions with clients.Vast experience in scoping, creating and executing on successful worldwide customer experience solutions in both the analog and digital worlds. Extraordinary collaboration skills as well as extensive public speaking experience. Develops strong relationships through collaboration and partnership to "get it done".
A student of design thinking, working with clients to develop services which serve the customer - not the tec...
Mots-clés
social media
social media strategy
social customer service
twitter
customer experience
facebook
customer service
mobile apps
google
ux design
ux
user experience
pharmaceutical
ai
chatbots
instagram
kuwait
telecoms
digital experience management
avaya
customer relationship management
social network
social networking
sales
social
marketing
enterprise 2.0
Tout plus
Présentations
(6)J’aime
(14)We Are Social: Curiosity Stop #1
We Are Social
•
il y a 8 ans
Digital, Social & Mobile in 2015
We Are Social Singapore
•
il y a 9 ans
European Digital Ladscape 2014
t2ó | Connect. Convert. Grow.
•
il y a 10 ans
GLOBAL DIGITAL STATISTICS 2014
we20
•
il y a 10 ans
Social Media im Kundenservice
Bernhard Steimel
•
il y a 12 ans
IWM2012 Konferenz Präsentation
Axel Schultze
•
il y a 12 ans
Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And its Key Success Factors
Dion Hinchcliffe
•
il y a 12 ans
How to Calculate the ROI of Social Media
Dr Natalie Petouhoff
•
il y a 12 ans
Fathom analytics for facebook dec 2011
MotiveQuest LLC
•
il y a 12 ans
Social Business Intelligence: The Future of Listening
Enterprise 2.0 Conference
•
il y a 12 ans
The Geosocial Universe Version 2
JESS3
•
il y a 12 ans
Social Media Assessment Case Study Citrix Webex
Society3
•
il y a 14 ans
Ogilvy On: Social Media for Crisis Management
Ogilvy Consulting
•
il y a 14 ans
Wheaton business innovation center social media 051211
Contrary Domino ®, Inc.
•
il y a 12 ans
Personal Information
Entreprise/Lieu de travail
Germany Germany
Profession
Tech Evangelist / Right Brain Content Creator / Engagement 4.0 Strategist
Secteur d’activité
Technology / Software / Internet
Site Web
www.serviceplease.de
À propos
Passionate, creative and award winning customer experience leader with over 20 years experience working across the globe consulting on customer care approaches and solutions. Entrepreneurial and driven to develop truly excellent customer experiences solutions with clients.Vast experience in scoping, creating and executing on successful worldwide customer experience solutions in both the analog and digital worlds. Extraordinary collaboration skills as well as extensive public speaking experience. Develops strong relationships through collaboration and partnership to "get it done".
A student of design thinking, working with clients to develop services which serve the customer - not the tec...
Mots-clés
social media
social media strategy
social customer service
twitter
customer experience
facebook
customer service
mobile apps
google
ux design
ux
user experience
pharmaceutical
ai
chatbots
instagram
kuwait
telecoms
digital experience management
avaya
customer relationship management
social network
social networking
sales
social
marketing
enterprise 2.0
Tout plus