Week 11 - Computer Mediated Communication
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Week 11 - Computer Mediated Communication
- 1. CMCCMC Joanne Tjahyana, S.Kom, M.Mm
- 2. CMC is communication that takes places between human beings via the instrumentality of computers (Susan Herring, 1996) CMC is communication that takes places between human beings via the instrumentality of computers (Susan Herring, 1996) Computer Mediated Communication (CMC)
- 3. CMC Technology • Internet • Going Multimodal – Emoticons – Web Cam – Video Call – Facebook applications
- 4. Face to Face Comparisons and contrasts according to DeVito (2007) CMC Interpersonal communication elements Interpersonal Communication Elements Interpersonal Communication Elements
- 5. Face to Face • Disguise is difficult CMC • Disguise or anonymity is difficult Sender
- 6. Face to Face • One or a few who are in the same visual field CMC • Receivers are virtually unlimited • Messages can be forwarded to other receivers Receiver
- 7. Face to Face • In the same physical space • Communication is synchronous CMC • Separated in space • Synchronous or Asynchronous Context
- 8. Face to Face • Auditory + visual + tactile CMC • Depends on multimodality Channel
- 9. Face to Face • Spoken words, gestures, smell, touch • Nonverbal cues CMC • Written ( depends on the multimodality) • Emoticon • Permanent unless erased Messages
- 10. Face to Face • Some may be easier to achieve : affection & support CMC • Some may be easier to achieve : information Purposes & Effect
- 11. Face to Face • Conveyed verbally or non verbally early in the interaction CMC • Conveyed in headings or subheadings of information Feedforward
- 12. Face to Face • Usually immediate CMC • Easily delayed Feedback
- 13. Face to Face • Grammatical errors • Pronunciation • Physiological • Psychological CMC • Grammatical errors • Pronunciation • Physiological • Psychological • Technology barriers Noise
- 14. Face to Face • Deception is difficult CMC • Deception becomes easier to execute • Cybercrime Ethics & Deception
- 15. Face to Face • Speaking & writing techniques CMC • Speaking & writing techniques • Technological skills Competence
- 16. References • Thurlow, Lengel, and Tomic. Computer Mediated Communication, Social Interaction on The Internet. London: Sage Publication, 2004. • DeVito. The Interpersonal Communication Book, 5th Edition. Boston: Pearson Education, 2007