Personal Health Management Systems - Evaluation and discussion of practical and commercial issues for successful deployment

1. Personal Health Management Systems Evaluation and discussion of practical and commercial issues for successful deployment Presented to: A*Star Institute for InfoComm Research Singapore 27 th August 2008

5. Changing Marketplace

6. Strategic Dilemna

7. Organisational Tension

8. Barriers to Change Strategy Projects Organisation Conservative Strategy Compete in current mkts Lower gross margins & longer Time horizons not accepted We are doing fine, why rock the boat! Core Business Organisation Budgets reside in business units Sales targets & upgraders rule “ Who is going to fund it?” Risk Averse Culture Risk aversity & intolerance to failure ‘ Analysis Paralysis’ & Slow decisions “ It looks risky! We need more analysis!” Rigid Stage Gate Process Gantt Charts, ‘Slip rates’ and NPV Presume Predictability People are accountable to plans “ Whats’s the plan? Show me the numbers?” Closed Firm Boundaries Limited scanning of the Periphery IP is jealously guarded “ We do everything ourselves” Out of Tune with the Market Limited market intelligence Overconfidence with Internal ideas And no practive scouting “ We know our customers!” Networks & Markets

9. New Capabilities required Strategy Projects Organisation Dual Strategic Focus Dedicate resources to long-term projects Develop and communicate market vision Learn to spot disruptive innovative technologies Parallel organisation Give ventures a life of their own Set up new venture unit Create a radical innovation hub Embrace risk & Celebrate failure Embrace risk and celebrate failure Develop leadership practices for creativity Build a network of intrapreneurs Learning-based innovation Stimulate the front end of innovation Engage in learning based planning Evaluate projects on vision, options and instincts Open Innovation Import ideas from the outside Export ideas to the outside Collaborate with partners Customer Oriented Innovation Drive strategic innovation around Customer’s value activities Segment markets in insightful ways Identify and address unmet and Unspoken customer needs Networks & Markets

10. 4-D Innovativeness Typology

12. Personal Health Record (PHR)

13. Personal Health Record (PHR) Record and manage health provider contact details (personal and professional) Securely store and share health and other documents, from lab results to digital imaging, health insurance records to travel documents and photos

14. Personal Health Record (PHR)

15. PHR2.0

16. PHR2.0

18. PHA - next generation consumer-centric information system.

19. PHA - next generation consumer-centric information system.

20. PHA – SOA Architecture SaaS-based model Customer starts using HPB Consumer Portal Customer sent messages based on action plan and retention plan

21. Personal Monitoring Tools Health monitor device with local storage and communication capabilities Secure communication (encrypted) Mobile Monitor Devices Server Sensor Data Repository Patient information HTB Repository Sensor data Appl. HTB API Decision Support Filtering + message Appl. Healthe Sport Data Messages Messaging application

22. Personal Monitoring Tools 04/08/10 Remote Patient Monitoring (RPM) Server Electronic Health Record System Continua xHR Interface (Data, Message, Security) EHR Labs Disease Management Service Provider Healthcare Provider Document Standard: HL7 CCD Messaging Standard: HL7 v2.5 Home based Remote Patient Monitoring (RPM) System Vital Sign Devices Patient Disease management nurse or home care nurse

23. Personal Monitoring Tools

24. Personal Monitoring Tools

25. Personal Monitoring Tools

26. Personal Monitoring Tools

27. Personal Monitoring Tools

28. Mobile Technologies, SMS

29. Applications with geospatial awareness

30. Applications with geospatial awareness

31. Electronic Medical Record (Provider)

32. Web 2.0 (collaborative, data entered by others)

33. Web 2.0 (collaborative, data entered by others)

34. Federated PHR / EHR

35. Domotics, Ambient, pervasive computing, Intelligent car Health care and monitoring

36. Intelligent building components

37. Smart objects versus computer assistance

38. Sub-systems in an intelligent house

41. New Concept Development

42. Market Engineering Drives Market Strategy and Planning

43. Partners and customer edge out employees for ideas

44. Traditional Stage-Gate

45. Probe and Learn Process

46. Radical Innovation Process

49. New Development Process Requirements Over Time Build 1 Test scenario Design Analysis Build Prototype 1 Test Design Test scenario Analysis Build Prototype 2 Test Build 2 Requiremts

50. Commercialisation Large Customer

51. Commercialisation

52. Open Innovation