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Managed Services ‐ Backup
Dave Debre – P51 Computing Strategies
Discussion Topics List;

   Definition of Managed Services
   Backup Systems of the Past
   Current Backup Alternatives
   Advantages of Redundancy and Offsite Data Storage
   Risks of Offsite Data Storage
   Checklist for Peace of Mind
Managed Services; a definition

A managed service is one that is provided and managed by a vendor, or serv
Microsoft Office 360 and Google Docs provide Office type application access
Kindle or Kobo providing access to books, magazines and newspapers.
Backup systems of the past

Tape Systems
   Magnetic tape in a cartridge system
   Tapes had to be changed
   Lower capacity required backup planning
   Labour intensive with mixed results
Current Backup Alternatives

Hard Drive Systems
   External Hard drives attached via USB
   Larger Capacities
   Faster Backup
   Still have to be changed and taken off‐site
   Lost media and privacy concerns
New Media for Backup Systems

Solid State Media
    No Mechanical Weakness
    High Cost for Large Capacity
    USB Memory Stick 
    SD Memory Card
         SDSC max 4gb, SDHC max 32Gb, SDXC max 2Tb
    Solid State Hard Drive
On‐line Backup Service

Redundant backup of Operating System
    Done sporadically
    Takes extra time and space
Daily Backup of changed files
    Takes less space and time
    Choose Differential or Incremental
    Beware of large changes in data sizes 
Online Backup Service

Reports supplied by vendor
    Confirm successful backup
    List files archived
Test recovery routine
    Confirm that files are easily recovered
    Vendor or Client expected to do recovery
Risks of Off‐site Data Storage or Backup

Security of Storage Media
Encryption of Data or Data Stream
Privacy Regulations Relating to Data Storage
Quick Access to Stored Data
Fall‐back Procedure in Case of No Network
Peace of Mind Checklist

Define Complete Disaster Recovery Plan
Test Data and System Recovery Systems
Have a Backup to the Backup Plan
Follow Proper Data and Media Storage Regulations
Allow for Future Storage Growth
Check References and Credentials of Service Provider
Review Contracts for Liability and Performance Claims
Virtualization, the Cloud, the Next Step

Virtualizing the Complete System
Hotswap in Case of System Failure
Local or Cloud Hosting
Hosting Systems and Data in the Cloud
Preparing for Cloud Failure
Same Rules for Data Storage and Encryption

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Managed Services - Backup Systems and Offsite Data Storage