1. Creating Continuous Conversation: Social Work and the Learning Organisation Liz Beddoe, University of Auckland, New Zealand PEPE Edinburgh 2008
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3. Learning Discourses and Social Work Social workers in the world of practice Talk at the frontline Micro Social work in organisations The learning organisation Meso Social work in society Lifelong learning Macro
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11. Key questions Does the organisation learn from us? Worker cynicism re LLL Learning from mistakes ? Feedback in low trust environment? Impact of constant change Talk at the frontline What learning is valued? Learning for what? Learning as organisational tool of compliance and discipline Risk management-technologies of learning Learning to love change The learning organisation Learning for whom? Who benefits? Continuing education Professional accountability Reflexivity and responsiveness Lifelong learning
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13. Learning discourses are acknowledged as influential but practitioners recognise there is a cost and are somewhat cynical Managerial philosophy is certainly that everybody should keep on learning and blah blah blah and everybody should keep on working 60 hours a week too! (Social Work Manager, health care)
14. Mistakes as opportunities for learning- is ‘espoused theory’ not ‘theory in action’; I mean we just get hammered if there is a mistake and the heads go for the chop, we get hammered, the front line gets hammered, certainly management don’t take it on the chin because they make sure it goes down to you. It would be nice to learn from other people’s mistakes as well. (Statutory supervisor
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21. Continuous conversation I think that that there should be a continuous feedback loop. There has to be a match between what practitioners what and what the organisation wants, because if there is not that is when we lose people and we get practice that is contrary to the sorts of standards and values that we need in the organisation there has to be a joining from the beginning and a continuous conversation (social work manager , statutory organisation)
22. Thank you for your interest Liz Beddoe, School of Counselling, Human Services and Social work, University of Auckland, New Zealand PEPE Edinburgh, January 2008