Qualified Healthcare: e-learning for the compliance of nurses

Diawww.atrivision.comAtrivision Group | P.O Box 953, 3800 AZ Amersfoort, The Netherlands | T: +31 (0)33-7508740 | E: info@atrivision.com

Diawww.atrivision.com
ü  issue
ü  research
ü  solution
ü  results
ü  future
ü  discussion

B-Learning Platform
issue

Hos
ü 
Teaching Hospital
ü  280,000 Patients
ü  3,000 Employees
ü  80 Scientiﬁc Medical Students
ü  150 Physicians
ü  2 Locations, 2 Freestanding facilities

ü 
How do we ensure compliance of our Nursing Staff?
ü  How can we offer more ﬂexible training to our people?
ü  How do we prove / increase effectiveness of training?
ü  How do we monitor progress in learning?
ü  How can we successfully implement e-learning?

Loads of abstract Theory, Text & "
Drawings, Electronic Page-Turners

No differentiation, all Learners follow
same track regardless of experience

Knowledge tests caused stress,
Medical Knowledge ≠ Competence

B-Learning Platform
research

e-administration

e-collaboration
e-content
LMS
Authoring tools
LCMS
Assessments
ELE
Blog
Wiki
RSS
Social Networking
Virtual Classroom
Forums
Instant Messaging
Shared "
Workspace
HRIS
Modules

Knowles on Adult Learning
Adult Learning Theory:
ü  Self concept: autonomy, self direction
ü  Experience: is a resource for learning
ü  Readiness to learn: attached to the role
ü  Orientation to learning: needs to be relevant / applicable
ü  Motivation to learn: from external to internal

In our case:
ü  Nurses only learn when they recognize they have a need to
ü  Nurses need to be able to integrate learning into their experience
ü  Nurses learn in a problem centered way

Landa on Algoheuristics
Algoheuristic Instruction:
ü  Modeling of expert performance
ü  Instruction for set-by-step problem solving
ü  Operations executed in a well structured sequence
ü  Instructional rules: descriptive, prescriptive, and "
permissive.
ü  Individualize instruction.
In our case:
ü  Steps: Identiﬁcation (Patient Characteristics), Transformation (Treatment), "
Administration (Documentation).
ü  Discovery of processes is more valuable than providing formulated "
processes.
ü  Supporting different learning paths.

Carroll on Minimalism
Minimalist & visual instruction:
ü  All learning tasks should be meaningful and "
self-contained activities.
ü  Learners should be given realistic projects as quickly as "
possible.
ü  Instruction should permit self-directed reasoning and "
improvising by increasing the number of active learning activities.
ü  Training materials and activities should provide for error recognition "
and recovery.
ü  There should be a close linkage between the training and actual ‘system’.
In our case:
ü  Realistic tasks as self-directed reasoning and improvising
ü  Provide error recognition based upon critical incidents (impact & frequency)
ü  Realistic content and images from the Nurses context

Layered Learning Model

simulate
support
Competence (do)
Critical knowledge (know)
Reference knowledge (ﬁnd)
instruct

B-Learning Platform
solution

ViA: VieCuri Academy
Learning Portal (TotalLMS)

Case-based

Visual instruction

Minimalist

How does it work?
Nurse is confronted with a realistic
case that needs to be solved
according to the operating
procedures

How does it work?
In the case all critical knowledge
about process steps and material
handling is tested on the ﬂy.

How does it work?
Nurse learns critical knowledge
integrated in a realistic setting, like
using equipment and computation.
References available.

In brief Information Pages additional
background knowledge about
topics is available for reference.
Help for solving steps.

Scores on the different task steps
are presented to the learner, trainer
and manager. Skillslab instruction is
focused on problem areas.

How does it work?
Modules can be adapted to the
Institutions sifuation with the
Easygenerator authoring tool

How does it work?
e-Learning
Skillslab
Workplace
Check
Learning Portal
Social Learning
e-Learning

B-Learning Platform
results

ü 90% of the Nurses rather learn via e-Learning
ü High-impact errors prevented after e-Learning roll-out
ü Nurses reported they didn’t feel like being tested
ü Completion times vary from 20 minutes to 1 hour
ü In the end everyone gets a to 100%

ü Reduced Skillslab duration by 50% (costs)
ü Flexibility of learning in time, place and pace
ü Greater variety of completion time, less variety in results
ü Increased standardization of operating procedures
ü Transparancy in the Compliance of Nursing Staff

ü Over 45 e-Learning Modules on Healthcare & Safety
ü Efﬁcient e-Learning Development Approach

Learning Points
Different equipment
Different operating "
procedures
Different setting

Learning Points

B-Learning Platform
future

Atrivision Learning Lab
Talent "
Management
Learning
Analytics
Mobile learning
Social learning

B-Learning Platform
discussion

M
Atrivision Group | P.O Box 953, 3800 AZ Amersfoort, The Netherlands | T: +31 (0)33-7508740 | E: info@atrivision.com
More information? "
daan.assen@atrivision.com
@daanassen

Learning for Healthcare Compliance is "
too critical to leave it to Social Learning

With this approach we have been able move
from ‘tick-the-box’ compliance to Qualiﬁed Healthcare

Qualified Healthcare: e-learning for the compliance of nurses

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Qualified Healthcare: e-learning for the compliance of nurses