Sterling offers a comprehensive portfolio of pre-employment screening, testing, and assessment services using proprietary technology. It processes over 25,000 orders daily and provides clients with accurate, up-to-date reports accessible 24/7. Services include criminal and motor vehicle records checks, drug testing, credit checks, and skills assessments. Sterling prioritizes security, compliance, innovation through technology integration, and international capabilities.

1. The Sterling Difference
Sterling infoSyStemS, inc. offers a complete array of employee, vendor and drug testing
services. Our technology enables us to accurately and securely process over 25,000 orders daily,
while remaining flexible enough to customize solutions to each client’s needs. We are the
complete, one-source solution to your screening and testing needs.
Why Sterling SterlingDirectSM
Our goal is to provide you the most accurate intelligence, at SterlingDirect is our state-of-the-art, proprietary web-based
the highest speed, at the most effective cost, utilizing the latest order entry, tracking and reporting system. SterlingDirect
technology to make our screening process a model of service is extremely flexible and user friendly, and all reports
and value. generated by the system are delivered to clients
electronically. SterlingDirect features:
Our History — We have over 30 years of experience in the
industry, and service more then 6,000 clients. Our goal has •Customized programs and screens.
remained consistent throughout the years — to help our
•Ability to create multiple pre-set service packages.
clients hire the best people.
•Pre-filled order forms.
Our “One Source” Solution — Service orders, reports and
vendor management are all part of one package, and all reports
•Employer branded Online Job Application with electronic
invitation capability.
and screens can be ordered with one point of contact.
Results are immediately accessible through SterlingDirect’s
Quality And Accuracy — Our top priority is to ensure you hire easy-to read reports or any of our Human Resource
high-integrity employees. By confirming criminal conviction Management software programs that already use Applicant
records and following strict compliance and quality control Tracking Systems (ATS) platforms.
measures, we provide accurate, high quality data.
Turnaround Time (TAT) — Sterling’s accomplishments in
product development, technology and dedicated support
Announcing… CourtDirectSM
teams successfully and consistently achieve TAT’s 50%
CourtDirect, Sterling’s unique proprietary technology
faster than the industry average.
platform, allows us to electronically access primary source
records at federal, state and county courts throughout the U.S.
Exceeding Client Expectations We have been working with municipalities to digitize their
We attribute our 99% customer retention rate to our dedication courthouse records to create this revolutionary data retrieval
to customer service and our ability to create flexible,
process and are presently integrated with hundreds of U.S. court
customized solutions for every client.
jurisdictions. Throughout the industry, most courthouse data
Our Staff — Sterling support teams are well-trained and retrieval is conducted by individuals, a time-consuming, manual
knowledgeable, and have experience across a broad range of process. Now, CourtDirect is electronically integrated with the
industries. Their dedicated customer service and account court’s record systems and enables us to conduct direct searches
management skills mean that our clients get the information automatically, yielding more accurate results with shorter
they need, quickly and accurately. turnaround times. CourtDirect allows Sterling to offer:
Our Focus on Best Practices — Our senior managers are involved •More accurate background checks
in designing and improving recruiting and hiring processes.
•Record-breaking turnaround times
ISO Certification
•Most cost-efficient searches
In January 2007, Sterling completed its International Organization •Total integration of all levels of federal, state and local data
for Standardization (ISO) Certification 9001:2000. The Sterling’s CourtDirect enables turnaround times 50% faster than
certification ensures that Sterling’s products and services meet the industry!
international standards for safety, quality, and reliability.
249 West 17th Street | New York, New York 10011
t: 212.736.5100 | 800.899.2272 | f: 212.736.0683 | info@sterlinginfosystems.com
www.sterlinginfosystems.com
©2008 Sterling Infosystems, Inc.

2. Sterling’s Services
“Sterling offers a comprehensive portfolio of pre-employment screening, testing
and assessment. Using our proprietary technology, we provide our clients with
accurate, up-to-date reports that are accessible 24 hours a day, seven days a week.“
— Bill Greenblatt, CEO, Sterling Testing Systems.
Criminal Conviction Searches Drug Testing
•Through ourdirect, electronic access toplatform, we have
established
proprietary CourtDirect
criminal record
Our affiliation with all major drug-testing laboratories
provides access to over 3,300 collection sites nationwide.
repositories in the largest county, state, and federal We can test for substance abuse using blood, urine, breath,
court systems. hair and oral fluid (instant or lab-based) solutions.
•Where such technology isand internal expeditors to
hundreds of researchers
not available, we employ
•Our Medical Review Officer including monitoring for pre-
(MRO) team performs all
necessary Medical Reviews,
access applicable record repositories. sumptively positive samples and those with
• All information received is updated in real-time and abnormalities that may indicate tampering.
available to authorized SterlingDirect users.
•We use only SAMHSA-certified laboratories (where relevant).
National Criminal Database Search •We can establish and/orDepartment of Transportation
programs compliant to
maintain drug-screening
Provides multi-jurisdictional information from many
(DOT) requirements.
sources including County Records, State Department of
Corrections, Sexual Offenders Lists and Administrative
Social Security Trace
Office of Courts, and is recommended to supplement a
comprehensive county and/or statewide criminal •Shows fraudulent and aliases. Security Number,
additional names
use of Social
conviction search.
•Reveals address history, which allows our proprietary
system, SterlingDirect, to automatically determine where
Announcing… Electronic Fingerprinting
to perform criminal background checks.
Working with partners throughout the country, Sterling
processes forensic quality electronic finger printing used
for FBI background checks in transportation, education, Consumer Credit Report
finance, healthcare, security and other federal or state •Consumer creditproviding information regarding trade
credit bureaus,
information is gathered from the major
regulated industries.
accounts, payment history, collections and public records.
Our award winning 10-print digital “live scan” systems
yield higher quality images with fewer FBI rejections and
Sex Offender Search
higher match rates. Results are available in hours or days
instead of weeks or months. •Offers anconviction search as theprotection beyond a
criminal
additional measure of
offender’s state or
We can seamlessly process electronic fingerprint records county records may be sealed, records may reside in
through FBI-approved job applicant clearing houses, such family court, or the original sexual offense may have
as the American Bankers Association, the Clearinghouse been reduced to a lesser charge.
and the NASD.
Department of Motor Vehicle Reports
•Searchas well as identifiesapplicant’s license is currently
valid,
determines if the
a potentially problematic
driving history. Any suspensions or revocations of the
license will be listed along with the dates and causes.
Is our online order management tool, and an
industry leader in web-based technology.

3. Did you know 48% of applicants lie on their résumés? Sterling helps create a
safer workplace environment through superior decision making information.
Verifications Terrorist Watch List
Verification questions and protocols can be customized to
meet the specific needs of each client. As the references
•Sterling identifiesacting on behalf of countries owned,
controlled by, or
individuals and companies,
identified
are up-dated, incoming information is input into our as terrorists or narcotics traffickers by the U.S.
system, and is available to authorized SterlingDirect Treasury’s Office of Assets Control (“OFAC”).
users in real time.
Office of Inspector General (OIG) Search
Education Verification
Education verifications are conducted directly with the •Health care industry search which provides information
regarding individuals or entities that are excluded from
institution, verifying degrees and certificates as well as participating in Medicare, Medicaid and other federal
dates of attendance and graduation. care programs.
Employment Verification •Legal reasons formalpractice, embezzlement, loan default
including fraud,
sanctions are cited in the report,
Verified information includes dates of employment,
position or title, and salary. Questions regarding work and forgery.
habits and attitude are also asked.
Fraud & Abuse Control Information
Employment — Military: Includes military branch and
System (FACIS®) Search
•With information culled from over 800 histories for a wide
dates of service.
state and federal
Employment — DOT: Includes previous work sources, FACIS reports provide sanction
performance, accident and substance abuse history. variety of healthcare professionals and related organizations.
Professional License Verification •FACIS offerssanctions. search levels combining state
and federal
three different
Sterling will verify the status of professional licenses and
reveal any recorded violations.
National Practitioner Data Bank
Personal/Professional References •The NPDB physicians, dentists, and in some cases, other
regarding
is a central repository of the information
Former supervisors and colleagues provide more personal
information than a standard employment verification. health care professionals.
•The repository contains reports onclinical privilege actions
payments, adverse actions, adverse
medical malpractice
and adverse professional society membership actions.
Announcing… Sterling is Safe Harbor Certified
Safe Harbor certification allows U.S. companies to access
Workers’ Compensation Search
personal data from European Union (E.U.) organizations.
The “safe harbor” framework was developed by the U.S. •Sterling can search an applicant’s workers’ compensation
history.
Department of Commerce in response to the European
Commission’s Directive on Data Protection. The Directive,
which prohibits the transfer of personal data to a Applicant Evaluation And Skills Assessments
non-European nation which does not meet European •Over 500 online and abilities in areas such as personality,
attitudes, skills,
tests and surveys are offered, assessing
adequacy standards for privacy protection, could
primary skills, administrative-clerical, software skills,
significantly limit the ability of U.S. companies to engage
call center, technical IT, healthcare, legal, finance, and
in many trans-Atlantic transactions. Safe Harbor allows
bilingual knowledge.
U.S companies to demonstrate to E.U. organizations their
commitment to providing adequate privacy protections, Results are returned in easy-to-interpret report formats.
so a company that is Safe Harbor certified can continue
to receive data flows from E.U. organizations. Tenant
•Sterling can screen history. tenants regarding
address and credit
prospective

4. Sterling’s Priorities
“Sterling is truly committed to security and the protection of your confidential data and
that of your clients. The biggest benefit is to ensure that our clients, who through Sterling
access critical background data on millions of applicants, can streamline their recruitment
efforts, and hire with confidence.”
—Joe Rotondo, Vice President of Compliance at Sterling Infosystems, Inc.
Driving Innovation Through Technology Legal and Compliance Excellence
HRIS/ATS Integration: Sterling is HR-XML certified and, to (Jackson Lewis LLP)
enable direct exchange of background orders and results Through our relationship with Jackson Lewis, law
through e-recruiting solutions, has performed integrations employment specialists, Sterling provides:
with leading providers such as:
Employment Law Seminars: Expert tips and classes to keep
• Aon • Oracle iRecruitment you updated on important developments
• BrassRing • PeopleClick
Risk Management Advice Hotline: Free access to advice
• Ceridian Recruiting Solutions • Peoplesoft eRecruit
from the industry’s top legal counsel.
• ERC Dataplus • RES
• Kenexa • Taleo HRCI: Complimentary continuing education credits.
• HRsmart • Ultimate Software UltiPro
• JobScience • Unicru Commitment to Privacy and Compliance
Protecting your privacy, and that of your applicants, is of
• Lawson
paramount importance to us.
Closed Loop technology: Data is electronically transmitted
throughout the entire order and fulfillment process. International Capability and
Information flows seamlessly along our secure networks
Multi-National Expansion
from order to results.
Our capabilities allow us to work with international and
multinational corporations, and our language proficiencies
Best-in Class Security Guarantee include more than 200 languages. We offer our
All Sterling processes ensure top of the line security: international clients:
•A centralized hosting infrastructure manages all services. •Employment andDMV reportsreference verificationsand
education world-
•Our proprietary application andofdata repositories are
secured through our own suite web applications.
wide, as well as in the United States
Canada.
Interactions are protected by layers of security provisions.
•External verifiers connect directly through secure web •Local criminalsavvy researchers usingover 200police,
conducted by
background checks in
courts,
countries,
interfaces. prosecutor’s offices, or alternatively, the U.S. Embassy
•Allour redundant disaster recover servers,data center
data is replicated from our co-located or Consulate.
to
backup to tape.
and we also
•Safe Harbor Certification (see page three).
•Key data elements are encrypted across our transactional
processing repositories. We fully encrypt all our archived
Our new 2,500 square foot office in Mumbai, India with 24-7
capabilities demonstrates our commitment to serving your
international needs.
data before securely exporting it to off-site storage.
Our partners and certifications help us to deliver the most
advanced solutions in the market.
C E R T I F I E D