ITegraL IT Professional Services

1. ItegraL Eye Candy
By Will Everingham

2. How Do I?
•I keep getting the latest ‘New Thing’ from my suppliers not what’s best for my
company. What can I do about this?
•I’ve got dozens of projects and not enough resources to manage all of them.
I’ve got the top 5 covered but what about the rest. How can I cover them?
•Okay I’ve decided on the right solution for my company but now I’ve got the
‘B’ team trying to implement. How do I get the ‘A’ team?
•I believe that ‘mix & match’ will give me the right solution but now I've got 3
suppliers all wanting to implement. How do I make sure that it will all work
together and deliver what the specifications say?
•I know that this technology is right for my company but no one in my team
can design and implement it. How can I do this without blowing my budget?
•I’ve got the right technology but why is everybody in my team talking in
different languages. Very incident seems to go round in circles before its
resolved. How do I get a common language and process in place?
•It all looks good but every time I’ve used an outside company on a project it
always costs me more than they said and never seems to finish on time. How
do I get my project completed on time AND on budget?

3. Independent advice
ItegraL was formed in 1996 to provide professional
services to many of the Major OEM’s including
StorageTek, Sun Microsystems, Fujitsu, IBM and
NettApp as well as leading outsourcing companies such
as Capgemini.
Since its creation, ItegraL has prided itself on having the
technical capability to support its clients free of
commercial relationships that may influence its advice
to its clients.
Today the majority of ItegraL consultants and project
managers have a multivendor approach to solutions
based on experience of working with/ for the major
OEM’s, this translates into truly independent advice.

4. Project Management (incl. risk assessment + mitigation)
ItegraL is frequently employed to deliver a complete turn-
key solution. However, ItegraL is also used to manage
the resources of other organisations (typically OEM’s
who have sold a heterogeneous solution to one of their
clients) as the end client is looking for certainty that the
complete solution will be delivered on time and on
budget from multiple sources.
To facilitate this, ItegraL has a proven and well used
process designed to understand and mitigate the
inherent risks. It should be noted that the maturity of the
ItegraL Project Managers in their engagement with
suppliers has on many occasions been the difference
that made a project meet the deadline.

5. High performance deployments
Many ItegraL engagements are at the leading edge of
technology affecting the performance and capability of
business critical solutions vital to continuity of business.
ItegraL consultants are trained by the leading OEM’s to
deliver implementation services on their behalf either in
a direct relationship or via their distributors/resellers.

6. Customised Solutions
As a truly independent company ItegraL has designed and
implemented highly customised services on behalf of its
clients.
The majority of these solutions are heterogeneous in
nature to provide the optimum price performance that
companies require to enable them to remain
competitive.

7. Advanced technology expertise
ItegraL delivers professional services support to the major
OEM’s and is frequently trained by them to implement
their latest technologies.
A good example of this is the unique ability (outside of the
OEM) of ItegraL to implement IBM’s ProteTIER
Deduplication Gateway that affords industry leading
inline deduplication performance and scalability.

8. ITIL – Service Improvements
ItegraL commits to working with customers during and
after project implementation to deliver real service
improvement throughout the whole organisation as we
believe this is the most efficient way of preventing many
issues re-occurring.
ItegraL has the services of a number of ITIL certified
consultants most of whom are at ITIL V3 Expert status
with real world experience of implementing service
improvement plans across public and private sector
organisations such as Cleveland and Durham Police,
University of Warwick and Linpack Plastics.

9. Fixed price, fixed deliverable engagements
Exactly what we mean; after an agreed period of
assessment to understand the variables and risks
associated with a project or service, ItegraL will commit
to a fixed price against a fixed deliverable.

10. It looks good, how do I find out more?
Visit us at:-
www.itegral.com