1. Training and Development
Defined as an attempt to improve current and future employee performance
by increasing an employee’s ability to perform through learning, by
changing employee’s attitude or increasing his or her skills and knowledge
Training and Development need
= Standard performance – Actual Performance

2. Training and Development Cont…
Importance
 Helps to remove employee’s performance deficiency caused by lack of
ability
 Helps to contribute stability, flexibility, capacity, productivity and morale
of employees
 Makes employees versatile in Operations
 Helps to improve Labour- Management relation
 Helps to build cohesiveness, create climate for growth, change etc

3. Training Process
It is a five step process which include:
1. Assessment of Training Needs
2. Deriving Instructional Objectives
3. Designing Training and Development Programme
4. Implementation of Training Programme
5. Evaluation of Results