The document discusses various online tools that can be used to facilitate discourse and collaboration in online courses. It describes discussion boards, blogs, wikis, and journals that allow for asynchronous communication. It also outlines synchronous tools like VoiceThread, Collaborate, and Blackboard Instant Messenger that enable real-time collaboration through audio, video, and screen sharing. Best practices are provided for structuring online discussions and assessing student participation and engagement.

1. Immediacy & Personality
Sarah Krongard
Eric Esteves

4. Teaching Presence
Categories Example Indicators
Design and Organization Setting the Curriculum and Methods
Establishing Time Parameters
Utilizing Medium Effectively
Establishing Netiquette
Macro-level comments re: content
Facilitating Discourse Shaping Constructive Exchange
Identifying Areas of Agreement/Disagreement
Seeking Consensus / Understanding
Encourage/Reinforcing Student Contributions
Drawing in Participants, Prompting Discussion
Direct Instruction Focusing and Resolving Issues
Summarize Discussion
Confirm Understanding through Assessment
Diagnose Misconceptions
Respond to Technical Concerns

5. Social Presence
Categories Example Indicators
Interpersonal Affective Expression
Communication Self-Disclosure
(Careful) use of Humor
Open Communication Continuing a Thread
Quoting from Others' Messages
Referring Explicitly to Others' Messages
Asking Questions
Expressing Appreciation
Expressing Agreement
Cohesive Communication Vocatives
Addresses Group using Inclusive Pronouns
(we, us, our)
Phatic Salutations

6. Cognitive Presence
Categories Example Indicators
Evocative, Triggering Recognize Problem
Events Puzzlement
Inquisitive Exploration Divergence
Information Exchange
Suggestions
Brainstorming
Intuitive Leaps
Convergence / Integration Synthesis
Solutions
Resolution Application
Testing

7. Discourse Tools
Learning Activity Tool Group/Individual/Class
Discuss Discussion Board Group/Class
Brainstorm Wiki, Discussion Group/Class
Reflect Journal (Private) Individual
Blog Group/Class
Analyze Journal (Private) Individual
Blog, Discussion Group/Class
Review Blog, Wiki Group/Class
Create Blog, Wiki Group/Class
Present VoiceThread, Individual/Group
Wiki
Share Blog, Discussion, Individual/Group
Wiki

8. Discourse Tools
Tool Best Used For...
Wiki Co-Construction of Knowledge
Brainstorming
Collaborative Production
Blog Presentation of Knowledge
Peer Feedback
Discussion Forum Ongoing, Sustained Dialogue
Threaded Conversation
Journal Private Reflections
Shared only with the Instructor

9. Discussion Boards
Provides way to learn how
students are engaging with
your course materials & give them an
opportunity to discuss the materials at length.
Democratizes conversations - if you require
students to participate in the forum, make
participation part of their grade for the
course, and provide guidelines for the
expected length and substantiveness of
postings

10. Best Practices for Online Discourse
• Setting limits and being explicit with students
• Establish a set of guidelines for
appropriateness.
• Be very specific about the quality and level
of posts you expect.
• Model the types of communications you
want your students to use.
• Structure discussions in advance, & connect
the discussions to your course objectives.
• Shift your role as participant.

11. Blogs vs Wikis
Blog: an online journal with new entries
appearing in sequence as they are written
Blogs allow students to post reflections that
can be shared and commented on by all
members of the class.
Wiki: A collaborative website which
can be directly edited by anyone
with access to it and is continually
modifiable

12. My Assessment Portfolio (MAP)
MAP is the assessment system students use to
create electronic portfolios, or ePortfolios,
using the online program offered by Chalk
and Wire (chalkandwire.com/lesley).
Overview Video

13. Voice Tools
Voice Podcast Voice Boards Voice Email VoiceThread
Description Podcasting Audio-based Send and listen to Discussions in a slide
discussion board audio emails show format where
viewers can comment
via text, audio or
webcam
Used for Broadcasting Threaded Send audio emails Discussions around
discussions where to a single person, media and images
One-way students are several selected
communication responding to each individuals or Narrated PowerPoint
other and audio everyone in the presentations
Reflection would be a benefit course
activities Introduction &
Icebreaker activities
Export content MP3, WAV or MP3, WAV or Voice MP3, WAV or No. VoiceThreads can
Voice Podcast Board format Voice Email format be copied for reuse
format accessed via without copying the
Archives viewers’ comments
Asynchronous Yes Yes Yes Yes
Text Editor Minimal Minimal Minimal No

14. Voice Tools
Voice Email allows you to
send and listen to voice
through email messages.
The Voice Board allows users to post and listen
to voice messages within discussion boards.
Voice Podcaster allows you to create or upload
podcasts for user subscription.

15. VoiceThread
VoiceThread allows you to place collections of
media like images, videos, documents, and
presentations at the center of a conversation.
These conversations are not live; they take
place whenever and wherever it’s convenient
for people to participate. A VoiceThread
allows people to have conversations and to
make comments using any mix of text, a
microphone, a webcam, or uploading an
audio file.

16. VoiceThread

17. Collaborate
Collaborate is a web conferencing tool that will
allows you to conduct live meetings online.
Typical uses of web conferencing include
training, guest speakers, group planning
meetings and class sessions.
Overview Video

18. Blackboard Instant Messenger
BBIM is an instant messaging tool that allows
students and faculty to easily work together
online.
• Use text, audio and video chat for one-on-
one or group conversations
• Collaborate visually using the whiteboard
• Share desktop, documents and websites
• See when colleagues & students are online
overview video