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READ OUT LOUD
 THE STORY BEHIND



THE BODY
  SHOP
   TRULY GREEN
BEFORE YOU START….

please look into your camera and tell
us slowly your name, city and
country… Then you can start reading
this paragraph out loud… Have fun!
Anita was convinced that close
contact with her clients would ensure
that they would tell the story
themselves. The company grew
quickly, without any large investment,
due to the fact that people could start
their own franchise. The shops spread
like wildfire: 35 years later, The Body
Shop has over 2,500 stores in 65
countries. “Anita was very critical
when selecting new franchise holders.
In the 20 years that I have been
working for the company, I have
spoken with dozens of them. Everyone
remembers the unusual interviews
they had with Anita. Franchise holders
needed to share the company’s values,
as Anita felt this was the only way the
shops could successfully be expanded
upon. The franchise holders were
given clear guidelines, aimed at
ensuring that the brand would be
recognizable everywhere. Other than
that, Anita gave them plenty of space
to give the concept their own twist.
After all, they know their
market and clients best.”
- END OF RECORDING-

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The Body Shop's Story of Growth Through Values-Driven Franchising

  • 1. READ OUT LOUD THE STORY BEHIND THE BODY SHOP TRULY GREEN
  • 2. BEFORE YOU START…. please look into your camera and tell us slowly your name, city and country… Then you can start reading this paragraph out loud… Have fun!
  • 3. Anita was convinced that close contact with her clients would ensure that they would tell the story themselves. The company grew quickly, without any large investment, due to the fact that people could start
  • 4. their own franchise. The shops spread like wildfire: 35 years later, The Body Shop has over 2,500 stores in 65 countries. “Anita was very critical when selecting new franchise holders. In the 20 years that I have been
  • 5. working for the company, I have spoken with dozens of them. Everyone remembers the unusual interviews they had with Anita. Franchise holders needed to share the company’s values, as Anita felt this was the only way the
  • 6. shops could successfully be expanded upon. The franchise holders were given clear guidelines, aimed at ensuring that the brand would be recognizable everywhere. Other than that, Anita gave them plenty of space
  • 7. to give the concept their own twist. After all, they know their market and clients best.”
  • 8. - END OF RECORDING-