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Similaire à Yammer at Capgemini JBoye 2012 (20)
Yammer at Capgemini JBoye 2012
- 1. Yammer makes it easy
to share knowledge in
Capgemini
Århus, 8. november 2012
Carsten Rasmussen
- 2. Capgemini, largest European systems integrator
North America UK & Ireland France Benelux Nordic Countries Central & Eastern
9,505 8,977 21,307 10,391 4,538 Europe 8,962
Canada Consulting
(Capgemini
Consulting)
United States All over Europe
United People’s Republic Application
Morocco Arab Emirates of China
Mexico Taiwan Services
India Vietnam
Guatemala
Philippines
Malaysia Infrastructure
Services
Group workforce Singapore
Brazil
119,707 Business
Working offshore Process
Outsourcing
Chile 44,467 Australia
Local
Argentina Professional
Services (Sogeti)
Latin America Morocco Italy Iberia India Asia Pacific
9,176 431 2,381 4,942 35,727 3,370
Group Headquarters Yammer @ Capgemini / Århus / 8. november 2012
Paris, France
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- 3. We like to collaborate
Yammer @ Capgemini / Århus / 8. november 2012
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- 4. Does anyone know where I might find…?
Yammer @ Capgemini / Århus / 8. november 2012
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- 5. In house, there are multiple, discrete locations
Yammer @ Capgemini / Århus / 8. november 2012
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- 6. I’d rather speak to a person
Yammer @ Capgemini / Århus / 8. november 2012
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- 7. In the real world…
Yammer @ Capgemini / Århus / 8. november 2012
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- 8. Yammer launched on 10 Sept 2008…
Three people from Capgemini join
Yammer @ Capgemini / Århus / 8. november 2012
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- 9. July 2011:
27,000 users
We upgrade to the premium version of Yammer
Yammer @ Capgemini / Århus / 8. november 2012
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- 10. What’s the story today?
Capgemini has one of the largest Yammer networks
More than 40,000 users
More than 30% engaged users
1,600 active groups
4,000 messages per week
Integration with intranet, knowledge management etc.
Yammer success manager
“Social” governance
Piloting knowledge exchange with customers
Yammer @ Capgemini / Århus / 8. november 2012
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- 11. So, what does Yammer give us?
Yammer @ Capgemini / Århus / 8. november 2012
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- 12. How we’re using Yammer
Riemer K, Diederich S, Richter A, Scifleet S : Tweet Talking – Exploring The Nature Of
Microblogging At Capgemini Yammer’, BIS Working Paper
Yammer @ Capgemini / Århus / 8. november 2012
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- 13. Requests for information generate quick responses
Yammer @ Capgemini / Århus / 8. november 2012
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- 14. Opportunities to share successes
Yammer @ Capgemini / Århus / 8. november 2012
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- 15. Discussions about future trends
Yammer @ Capgemini / Århus / 8. november 2012
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- 16. Links to news, particularly industry news
Yammer @ Capgemini / Århus / 8. november 2012
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- 17. Seek suggestions and ideas
Yammer @ Capgemini / Århus / 8. november 2012
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- 18. Water cooler chat
Yammer @ Capgemini / Århus / 8. november 2012
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- 19. Even very personal issues... work/home blurring
Yammer @ Capgemini / Århus / 8. november 2012
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- 20. What does it all mean for us?
We are more connected and everyone can tell their story
Relationships are more easily established, and rank is stripped away
We benefit from better, more relevant information, and collaboration works
Yammer @ Capgemini / Århus / 8. november 2012
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- 21. From an end user
“I have been working for Capgemini for 32 years, but I can
honestly say that the last years have done more for me in
company-binding than the years before. [Yammer] has
made me part of a global organisation that was never
before possible. And I have spent my time in global teams
before.”
Yammer @ Capgemini / Århus / 8. november 2012
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- 22. Critical success factors
2 – 20 – 78
Enthusiasts
Knowledge sharing culture
Management acceptance, not control
Lead by example
The social age is here
Yammer @ Capgemini / Århus / 8. november 2012
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- 23. About Capgemini
With more than 120,000 people in 40 countries, Capgemini is one
of the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2011 global revenues
of EUR 9.7 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and drive
the results they want. A deeply multicultural organization,
Capgemini has developed its own way of working, the
Collaborative Business ExperienceTM, and draws on Rightshore ®,
its worldwide delivery model.
Rightshore® is a trademark belonging to Capgemini
www.capgemini.com
The information contained in this presentation is proprietary.
© 2012 Capgemini. All rights reserved.