6. Data, Information, and Knowledge Information Data Zero Low Medium High Very High Value Knowledge
7. Data, Information, and Knowledge:Example H T H T T H H H T H … T T T H T Information Data Zero Low Medium High Very High Value Knowledge EV = -$0.80 Counting p H = n H /(n H +n T ) p T = n T /(n H +n T ) EV=p H R H + p T R T p H = 0.40 p T = 0.60 R H = +$10 R T = -$8 n H = 40 n T = 60
8. Data, Information, Knowledge and Events Knowledge Information Data Information System Decision Events Use of information Knowledge
20. Reservoirs of Knowledge Organizational Entities People Knowledge Reservoirs Groups Individuals Organizational Units Inter-organizational Networks Organizations Artifacts Practices Repositories Technologies