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Chapter 2 The Nature of Knowledge
Chapter Objectives ,[object Object],[object Object],[object Object],[object Object]
What is Data? ,[object Object],[object Object]
What is Information? ,[object Object],[object Object],[object Object]
What is Knowledge? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Data, Information, and Knowledge Information Data Zero Low Medium High Very High Value Knowledge
Data, Information, and Knowledge:Example H T H T T H H H T H … T T T H T  Information Data Zero Low Medium High Very High Value Knowledge EV = -$0.80 Counting p H  = n H /(n H +n T ) p T  = n T /(n H +n T ) EV=p H  R H + p T  R T p H  = 0.40 p T  = 0.60 R H  = +$10 R T  = -$8 n H  = 40 n T  = 60
Data, Information, Knowledge and Events   Knowledge Information Data Information  System Decision Events Use of information Knowledge
Subjective View of knowledge ,[object Object],[object Object]
Objective View of knowledge ,[object Object],[object Object],[object Object]
Types of Knowledge ,[object Object],[object Object]
Procedural and Declarative Knowledge ,[object Object],[object Object]
Tacit and Explicit Knowledge ,[object Object],[object Object],[object Object]
General and Specific Knowledge ,[object Object],[object Object]
Technically and Contextually Specific Knowledge ,[object Object],[object Object]
Illustrations of the Different Types of Knowledge
Knowledge and Expertise ,[object Object],[object Object]
Types of Expertise ,[object Object],[object Object],[object Object]
Types of Knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object]
Reservoirs of Knowledge Organizational  Entities People Knowledge Reservoirs Groups Individuals Organizational Units Inter-organizational Networks Organizations Artifacts Practices Repositories Technologies
Characteristics of Knowledge ,[object Object],[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Chapter 2 The Nature of Knowledge

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Km slides ch02 (1)

  • 1. Chapter 2 The Nature of Knowledge
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Data, Information, and Knowledge Information Data Zero Low Medium High Very High Value Knowledge
  • 7. Data, Information, and Knowledge:Example H T H T T H H H T H … T T T H T Information Data Zero Low Medium High Very High Value Knowledge EV = -$0.80 Counting p H = n H /(n H +n T ) p T = n T /(n H +n T ) EV=p H R H + p T R T p H = 0.40 p T = 0.60 R H = +$10 R T = -$8 n H = 40 n T = 60
  • 8. Data, Information, Knowledge and Events Knowledge Information Data Information System Decision Events Use of information Knowledge
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Illustrations of the Different Types of Knowledge
  • 17.
  • 18.
  • 19.
  • 20. Reservoirs of Knowledge Organizational Entities People Knowledge Reservoirs Groups Individuals Organizational Units Inter-organizational Networks Organizations Artifacts Practices Repositories Technologies
  • 21.
  • 22.
  • 23. Chapter 2 The Nature of Knowledge