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Chris Sweet IACRL 2008
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[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ I’ve missed more than nine thousand shots in my career.  I’ve lost almost 300 games.  Twenty-six times I’ve been trusted to take the winning shot and missed.  I’ve failed over and over and over again in my life.  And that is why I succeed.”  -Michael Jordan
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“ The Toyota Way” guidelines are influenced by Buddhist principles. Manage as if you “have no power”. (taken from samurai teachings). “ Toyota’s culture readily accepts that the greatest companies are also flawed companies that routinely make mistakes.  At Toyota, imperfections are not overlooked or avoided, but treated with reverence and attention and openly acknowledged as highly important” How Toyota Became #1
“… the culture at Ford”, said top executive Mark Fields, “has been one of equating a request for help with weakness.  Directives come down from on-high, and lower-level employees are simply expected to do their jobs, no questions asked.”
Post-It note story! 3M estimates that 60% of it’s formal product launches fail! 11 th  Commandment: “Thou shalt not kill a new product idea” 30% off all new products should not have existed in any form 4 years earlier! Carefully cultivated culture that is highly tolerant of risk and failure
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New Coke replaced Coke Classic for 79 days in 1985! Public outcry brings back Coke Classic. http://www.youtube.com/watch?v=o4YvmN1hvNA Chairman and CEO Neville Isdell at a recent annual meeting:  Innovation is vital “You will see some failures.  As we take more risks, this is something we must accept as part of the regeneration process.”
[object Object],[object Object],[object Object],[object Object],Create a culture of  Enlightened Trial and Error : “Strike out fear of failure and build a culture that allows it.  Reward success and failure equally- punish inactivity.” (Water bottle example)
 
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From: Failing Forward:  Turning Mistakes into Stepping Stones for Success By: John Maxwell Failing Backward Failing Forward Blaming others Taking responsibility Repeating the same mistakes Learning from each mistake Expecting never to fail again Knowing failure is part of progress Expecting to fail continually Making a positive attitude Accepting tradition blindly Challenging outdated assumptions Being limited by past mistakes Taking new risks Thinking I am a failure Believing something just didn’t work Quitting Persevering
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Nurturing Failure: reconceptualizing library leadership to embrace change and encourage innovation

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  • 11. “ The Toyota Way” guidelines are influenced by Buddhist principles. Manage as if you “have no power”. (taken from samurai teachings). “ Toyota’s culture readily accepts that the greatest companies are also flawed companies that routinely make mistakes. At Toyota, imperfections are not overlooked or avoided, but treated with reverence and attention and openly acknowledged as highly important” How Toyota Became #1
  • 12. “… the culture at Ford”, said top executive Mark Fields, “has been one of equating a request for help with weakness. Directives come down from on-high, and lower-level employees are simply expected to do their jobs, no questions asked.”
  • 13. Post-It note story! 3M estimates that 60% of it’s formal product launches fail! 11 th Commandment: “Thou shalt not kill a new product idea” 30% off all new products should not have existed in any form 4 years earlier! Carefully cultivated culture that is highly tolerant of risk and failure
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  • 16. New Coke replaced Coke Classic for 79 days in 1985! Public outcry brings back Coke Classic. http://www.youtube.com/watch?v=o4YvmN1hvNA Chairman and CEO Neville Isdell at a recent annual meeting: Innovation is vital “You will see some failures. As we take more risks, this is something we must accept as part of the regeneration process.”
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  • 21. From: Failing Forward: Turning Mistakes into Stepping Stones for Success By: John Maxwell Failing Backward Failing Forward Blaming others Taking responsibility Repeating the same mistakes Learning from each mistake Expecting never to fail again Knowing failure is part of progress Expecting to fail continually Making a positive attitude Accepting tradition blindly Challenging outdated assumptions Being limited by past mistakes Taking new risks Thinking I am a failure Believing something just didn’t work Quitting Persevering
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