Making some sense of it all
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The document provides a simple timeline about making sense of complex problems. It discusses two problems organizations face - what to do and how to do it. It introduces the Cynefin framework for classifying problems as simple, complicated, complex, or chaotic. Over time, there has been a shift from predictability to adaptability and from resource efficiency to flow efficiency. The document contrasts a waterfall view with an agile perspective on problems and solutions. It addresses challenges in changing organizations and looks outside for ideas that are not necessarily new.
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Making some sense of it all
- 1. making some sense of it all (a simple timeline about complex problems)
- 2. @chrisvmcd 2 Chris McDermott @chrisvmcd Coach/Developer/Conference Organiser www.leanagilescotland.com @LeanAgileScot
- 3. @chrisvmcd what am I going to talk about • sense making • we face two problems • timeline • back in the day • ski resorts and a drinking weekend • agile adoption, the two day master and waterfall sandwiches • how do we do it they way we want to do it • broaden our horizons • none of this is new • food for thought 3
- 4. @chrisvmcd cynefin 4 K-in-evin habitat or place “more properly understood as the place of our multiple belongings; the sense that we all, individually and collectively, have many roots: cultural, religious, geographic, tribal etc. We can never be fully aware of the nature of those belongings, but they profoundly influence what we are" http://c2.com/cgi/wiki?CynefinCentre
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- 11. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice 5
- 12. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice 5
- 13. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice 5
- 14. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5
- 15. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5
- 16. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5
- 17. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5
- 18. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5
- 19. @chrisvmcd we have two problems; what to do and how to do it 6 “It is not enough to do your best; you must know what to do, and then do your best.” - W. Edwards Deming
- 20. @chrisvmcd back in the day 7
- 21. @chrisvmcd predictability over adaptability 8 “people would rather be wrong than uncertain” - Chris Matts
- 22. @chrisvmcd resource efficiency over flow efficiency 9 “economy is in flow, not scale” - John Seddon
- 23. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder what & how 10 the world seen through a waterfall
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- 28. @chrisvmcd 14 make progress with imperfect information core ideas
- 29. @chrisvmcd 14 make progress with imperfect information treat WIP as if it were a liability rather than an asset core ideas
- 30. @chrisvmcd 14 develop an evolutionary capability by implementing feedback loops make progress with imperfect information treat WIP as if it were a liability rather than an asset core ideas
- 31. @chrisvmcd 14 develop an evolutionary capability by implementing feedback loops make progress with imperfect information treat WIP as if it were a liability rather than an asset core ideas foster a craftsmanship ethic and a focus on quality and pride of workmanship
- 32. @chrisvmcd 14 develop an evolutionary capability by implementing feedback loops make progress with imperfect information encourage a high trust culture treat WIP as if it were a liability rather than an asset core ideas foster a craftsmanship ethic and a focus on quality and pride of workmanship
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- 40. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder how 20 it’s just stand up meetings and sticky notes
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- 68. @chrisvmcd 30 look outside, these aren’t new ideas
- 69. @chrisvmcd food for thought • not all problems are created equal • embrace uncertainty in what we do • recognise the complexity in how we do it • look at the whole system • learn from others 31