1. The Lean Six Sigma Curriculum
The Lean Six Sigma
Curriculum
Presented
By
Ciarán May
BELSS Training & Consulting
BELSS 16/08/2010 1/12

2. The Lean Six Sigma Curriculum
Course Title Intended Audience Contact Elapsed
Time Time
Executive Introduction to Lean Six Sigma CEO, MD, Owner, Op Ex, 1 Day 1 Day
Senior Mgrs.
Lean Six Sigma Champion CEO, MD, Owner, Op Ex, 3 Days 3 Day
Senior Mgrs
Lean Six Sigma Black Belt Training Nominated Trainees 25 Days 6
Months
Lean Six Sigma Green Belt Training Nominated Trainees 6 Days 1.5
Month
Lean Six Sigma Yellow Belt Training Nominated Trainees 3 Days 3 Day
Lean Six Sigma Project Selection Managers, Steering Groups 3 Days 3 Days
Process Management Tools Managers, Steering Groups 2 Days 2 Days
Lean Six Sigma Team Member LSS Team Members 1 Day 1 Day
Lean Six Sigma Awareness In house 1 Day 1 Day
Workplace Organisation or 5 S CEO, MD, Owner, Op Ex, 1 Day ! Day
Senior Mgrs, others
Introduction to “The Continuous CEO, MD, Owner, Op Ex, 1 Day 1 Day
Improvement Process” Senior Mgrs, others
Introduction to Lean Manufacturing CEO, MD, Owner, Op Ex, 1 Day ! Day
Senior Mgrs, others
Running Effective Meetings All LSS Teams 1 Day 1 Day
Teams and Quality Improvement Tools Project and Process 3 Days 3 Days
Improvement teams
BELSS 16/08/2010 2/12

3. The Lean Six Sigma Curriculum
Executive Introduction to Lean Six Sigma
As a company considers the merits of undertaking a Lean Six Sigma Initiative, it is important
the Executives understand the capabilities, resource commitment and resultant
performance improvement expectations. The Executive Introduction Training Course
provides that understanding.
Lean Six Sigma has been a powerful tool for corporate process improvement initiatives for
over twenty years. This course describes the methodology, how it is used, what types
of issues it addresses and what the expectations of a program should be.
Also discussed are the requirements for initiating and managing a successful Lean Six
Sigma program.
Features
• Lean Six Sigma Executive Introduction Table of Contents
Opening
Competition
Process Management
Definitions
Process Ownership
Cost of Poor Quality
Lean Principles
Seven Areas of Waste
Value Stream Analysis
5S Principles
Poka-Yoke Methods
Six Sigma
Define Phase
Measure Phase
Analyze Phase
Improve Phase
Control Phase
Deployment Model
Importing the Knowledge
Lean Six Sigma Curriculum
Lean Six Sigma Program Operations
Communication & Recognition
Glossary of Lean Six Sigma Terms
Summary
Class Presentation:
105 slide PowerPoint Presentation.
BELSS 16/08/2010 3/12

4. The Lean Six Sigma Curriculum
Lean Six Sigma Champion Training
Lean Six Sigma Champions are typically responsible for Project Selection, Team
assignments and progress tracking.
This course prepares one to fulfill that role. Champions are key players in the success of
any Lean Six Sigma deployment. They are the front line to selecting and guiding your Lean
Six Sigma trained personnel.
A Champion also generates project ideas, prioritizes them, assigns them to Belts and tracks
them to successful completion.
The Six Sigma Lean Six Sigma Champion course provides everything one must know
to perform the function of a Lean Six Sigma Champion to the highest standards.
.
Features
Lean Six Sigma Champion Table of Contents
Opening
Competition
Process Management
Definitions
Process Ownership
Cost of Poor Quality
Lean Principles
Seven Areas of Waste
Value Stream Analysis
5S Principles
Poke-Yoke Methods
Six Sigma
Define Phase
Measure Phase
Analyze Phase
Improve Phase
Control Phase
Champion Responsibilities
Managing People through Change
Project & Candidate Selection
Project Tracking
Communication & Recognition
Glossary of Lean Six Sigma Terms
Course Contents
Class Presentation: 141 slide PowerPoint Presentation
Templates:
Problem Statement – Template.doc
Process Control Plan – Template.xls
Project Management Summary – Template.xls
Opportunity Analysis Matrix – Template.xls
Opportunity Analysis Matrix – Sample.xls
Champion Project Worksheet – Template.xls
Champion Project Worksheet – Sample.xls
Project Tracking – Template.xls
Project Tracking – Sample.xls
Summary & Samples
Class Presentation:
141 slide PowerPoint Presentation
BELSS 16/08/2010 4/12

5. The Lean Six Sigma Curriculum
Lean Six Sigma Black Belt Training
The Lean Six Sigma DMAIC course prepares participants to perform the role of a Lean
Six Sigma Black Belt. The Lean Six Sigma Black Belt Training Course is a comprehensive
curriculum covering everything within the Lean Six Sigma D-M-A-I-C body of knowledge
required to successfully prepare students to achieve Black Belt certifications and
performance standards.
This curriculum is formatted in such a way that the problem solving strategy is demonstrated
throughout the course. By utilizing various Statistical and Business Improvement tools
participants and trainers can clearly see and communicate the flow and process of the
methodology in order to instill both the tactical and strategic aspects of the LSS Black Belt
skill set.
The implementation roadmaps within each phase provide a clear line-of-sight for putting
into practice the problem solving technology. Various group exercises utilizing training aids,
pre-formatted data sets and templates facilitate interactive group learning within a class.
• Features
Lean Six Sigma Black Belt Table of Contents
Define Phase
Understanding Six Sigma
Six Sigma Fundamentals
Selecting Projects
Elements of Waste
Wrap Up and Action Items
Measure Phase
Welcome to Measure
Process Discovery
Six Sigma Statistics
Measurement System Analysis
Process Capability
Wrap Up and Action Items
Analyze Phase
Welcome to Analyze
“X” Sifting
Inferential Statistics
Introduction to Hypothesis Testing
Hypothesis Testing Normal Data Part One and Part Two
Hypothesis Testing Non-Normal Data Part One and Part Two
Wrap Up and Action Items
Improve Phase
Welcome to Improve
Process Modeling Regression
Advanced Process Modeling
Designing Experiments
Experimental Methods
Full Factorial Experiments
Fractional Factorial Experiments
Wrap Up and Action Items
Control Phase
Welcome to Control
Advanced Experiments
Capability Analysis
Lean Controls
Defect Controls
Statistical Process Control (SPC)
Six Sigma Control Plans
Wrap Up and Action Items
Summary
Class Presentation:
1,254 slide PowerPoint Presentation, 33 individual / group Exercises, 20 Templates and 38 Data Sets.
Formatted to teach theory and supplemented with real-world workable examples in every section.
BELSS 16/08/2010 5/12

6. The Lean Six Sigma Curriculum
Lean Six Sigma Green Belt Training
The Lean Six Sigma DMAIC course prepares participants to perform the role of a LSS
Green Belt. The Lean Six Sigma Green Belt Training Course is a comprehensive curriculum
covering everything within the Lean Six Sigma D-M-A-I-C body of knowledge required to
successfully prepare students to achieve Green Belt certifications and performance
standards.
This curriculum is formatted in such a way that the problem-solving strategy is demonstrated
throughout the course. By utilizing various Statistical and Business Improvement tools
participants and trainers can clearly see and communicate the flow and process of the
methodology in order to instill both the tactical and strategic aspects of the LSS Green Belt
skill set.
The Implementation roadmaps within each phase provide a clear line-of-sight for putting
into practice the problem solving technology.
Various group exercises utilizing training aids, pre-formatted data sets and templates
facilitate interactive group learning within a class.
Features
• Lean Six Sigma Green Belt Table of Contents
Define Phase
Understanding Six Sigma
Six Sigma Fundamentals
Selecting Projects
Elements of Waste
Wrap Up and Action Items
Measure Phase
Welcome to Measure
Process Discovery
Six Sigma Statistics
Measurement System Analysis
Process Capability
Wrap Up and Action Items
Analyze Phase
Welcome to Analyze
“X” Sifting
Inferential Statistics
Introduction to Hypothesis Testing
Hypothesis Testing Normal Data Part One and Part Two
Hypothesis Testing Non-Normal Data Part One and Part Two
Wrap Up and Action Items
Improve Phase
Welcome to Improve
Process Modeling Regression
Advanced Process Modeling
Designing Experiments
Wrap Up and Action Items
Control Phase
Welcome to Control
Advanced Experiments
Capability Analysis
Lean Controls
Defect Controls
Statistical Process Control (SPC)
Six Sigma Control Plans
Wrap Up and Action Items
Summary
Class Presentation:
1,122 slide PowerPoint Presentation, 32 individual / group Exercises, 20 Templates and 36 Data Sets.
Formatted to teach theory and supplemented with real-world workable examples in every section.
BELSS 16/08/2010 6/12

7. The Lean Six Sigma Curriculum
Lean Six Sigma Yellow Belt Training
The complete Lean Six Sigma DMAIC course prepares participants to perform the role
of a Lean Six Sigma Yellow Belt.
The Lean Six Sigma Yellow Belt Training Materials are a comprehensive curriculum covering
everything within the Lean Six Sigma D-M-A-I-C body of knowledge required to successfully
prepare students to achieve Yellow Belt certifications and performance standards.
This curriculum is formatted in such a way that the problem solving strategy is demonstrated
throughout the course. By utilizing various Statistical and Business Improvement tools
participants and trainers can clearly see and communicate the flow and process of the
methodology in order to instill both the tactical and strategic aspects of the LSS Yellow Belt
skill set.
The implementation roadmaps within each phase provide a clear line-of-sight for putting
into practice the problem solving technology. Various group exercises utilizing training aids,
pre-formatted data sets and templates facilitate interactive group learning within a class.
Features
• Lean Six Sigma Yellow Belt Table of Contents
Define Phase
Understanding Six Sigma
Six Sigma Fundamentals
Selecting Projects
Elements of Waste
Wrap Up and Action Items
Measure Phase
Welcome to Measure
Process Discovery
Six Sigma Statistics
Measurement System Analysis
Process Capability
Wrap Up and Action Items
Control Phase
Welcome to Control
Lean Controls
Defect Controls
Statistical Process Control (SPC)
Six Sigma Control Plans
Wrap Up and Action Items
Summary
548 slide PowerPoint Presentation
BELSS 16/08/2010 7/12

8. The Lean Six Sigma Curriculum
Lean Six Sigma Project Selection
Successful implementation of a Lean Six Sigma Program is significantly dependent upon
effective allocation of resources and focus on the most impactful activities. Project Selection
can Make or break an improvement program.
This course guides management through a process to assure these objectives are
accomplished. Generating high impact projects consists of performing a Project Selection
Process (“PSP”) to identify the company’s areas of concern; those areas where significant
business problems or opportunities exist. The Opportunity Analysis is performed through two
primary approaches: 1) by identifying any and all opportunities perceived by the management
team and 2) by identify specific problems which are preventing the accomplishment of
specific goals and objectives of the organization.
The methodology of the PSP will create a fertile and highly structured list of projects
linked to strategy and projected benefits (euros) that are then organized by area and
responsibility. Assisting the PSP methodology is a process for defining projects, assuring
they are clearly written with all of the essential information to achieve meaningful results. The
PSP is a complete methodology from project ideation to project definition, selection and
ongoing management through the business improvement roadmap.
Features
• Project Selection Process Table of Contents
Opening
The Project Roadmap
Recognize Phase
Opportunity Definition
Problematic Areas
Problem Statement Creation
Problem Statement Objectives
Examples – Good and Bad
Affinity Diagramming
Step-by-Step Process
Affinity Diagramming Outputs
Define Phase
Steps for Defining a Project
Champion Project Worksheet
Objective Statement Creation
Development of Project List
Link to Corporate Strategies
Launch Phase
Identify People Associated with Projects
Obtain Approvals and Launch DMAIC
Glossary of Lean Six Sigma Terms
Templates
Problem Statement Template
Opportunity Analysis Matrix – Template
Opportunity Analysis Matrix – Sample
Project List – Template
Project List – Sample
Champion Project Worksheet – Template
Champion Project Worksheet – Sample
Project List – Template
Project List - Sample
Summary & Samples
Class Presentation: 57 slide PowerPoint Presentation
BELSS 16/08/2010 8/12

9. The Lean Six Sigma Curriculum
Process Management Tools
This course addresses the use of Process Management, Basic Statistics and Basic
Lean Six Sigma methodologies to improve the performance of all processes within an
organization.
The Process Management Course demonstrates how to identify and select key business
processes and how to fully characterize, improve and manage them.
The Process Management Course breaks down how to manage business processes so
they are effective, efficient and adaptable.
Through the use of various tools, methodologies, management approaches and
technologies you will learn that Process Management is the collection and orchestration of
these efforts in order to assure improvement and success.
Features
• Process Management Table of Contents
Phase A – Introduction; Define and Measure
Course Overview
Process Management
Basic Statistics
Cost of Poor Quality
Define Phase
Defining an Improvement Project
Measure Phase Part One
Measure Phase Part Two
X-Y Matrix Analysis
Capability Analysis
Measurement System Analysis
Process Improvement Project
Phase B – Analyze, Improve and Control
Introduction
Defects, Defectives and Opportunities
Graphical Analysis
Lean Value Stream Analysis
Applying the 5S Principles
Introduction to Improvement Experiments
Poka-Yoke Methods
Statistical Process Control
Control Charts
Tracking and Managing a Process
Finalizing Your Process Project
Glossary of Lean Six Sigma Terms
Summary & Samples
Class Presentation:
352 slide PowerPoint
BELSS 16/08/2010 9/12

10. The Lean Six Sigma Curriculum
Lean Six Sigma Team Member
The Lean Six Sigma Team Member course describes the methods and objectives of Lean
Principles and the Six Sigma DMAIC methodology.
It contains definitions for the terminology utilized in these practices and gives a view as to
how the Lean and Six Sigma tools are applied to lead to improved business processes.
The Lean Six Sigma methodologies are best applied through the use of Project Teams.
This course prepares people to participate and contribute to these team activities. It
prepares the participant to serve effectively as a Team Member on an improvement project.
Features
• Lean Six Sigma Team Members Table of Contents
Opening
Competition
Process Management
Definitions
Process Ownership
Cost of Poor Quality
Lean Principles
Seven Areas of Waste
Value Stream Analysis
5S Principles
Poka-Yoke Methods
Six Sigma
Define Phase
Measure Phase
Analyze Phase
Improve Phase
Control Phase
Glossary of Lean Six Sigma Terms
Summary & Samples
Class Presentation:
145 slide PowerPoint Presentation
BELSS 16/08/2010 10/12

11. The Lean Six Sigma Curriculum
Lean Six Sigma Awareness
As a company implements a Lean Six Sigma Program it is essential that all employees
understand the objectives and terminology to be used.
This course provides that knowledge to all employees.
As Lean Six Sigma permeates your company, the terminology people use will change.
Teams will be formed to conduct improvement projects.
The “talk of the town” will be Lean Six Sigma.
To engage all employees in the ground swell of improving all processes this course
provides learning relative to terminology, objectives and the role each employee can play in
this effort.
Features
• Lean Six Sigma Awareness Table of Contents
Opening
Competition
Process Management
Definitions
Process Ownership
Cost of Poor Quality
Lean Principles
Seven Areas of Waste
Value Stream Analysis
5S Principles
Poka-Yoke Methods
Six Sigma
Define Phase
Measure Phase
Analyze Phase
Improve Phase
Control Phase
Glossary of Lean Six Sigma Terms
Summary & Samples
Class Presentation:
108 slide PowerPoint Presentation
BELSS 16/08/2010 11/12

12. The Lean Six Sigma Curriculum
Teams and Quality Improvement Tools
How Teams work to Improve Quality and Productivity
1. Doing Business in a New Business World
2. The Basics of Quality Improvement
3. Setting the Stage for a Successful Project
4. Getting Underway
5. Building and Improvement Plan
6. Learning to Work Together
7. Team Building Activities
8. Further Reading
BELSS 16/08/2010 12/12