1. They want it all,
they want it now?
Claire Donlan – Head of Learning Resources
Tracey Totty – Library Services Manager
James Wells – e-Learning Manager

2. Introduction
Today’s students have ‘Great Expectations’ - they expect a
Learning Resources Service that delivers a wide range of high
quality learning resources in a technology enabled environment.
This presentation aims to demonstrate how the Learning
Resources Department at Middlesbrough College meets these
expectations by providing traditional and modern technology
enhanced services in a safe, welcoming and accessible learning
environment.

3. Access – instant and choice
Students expect instant access, easy access and choice
 Physical space – individual, group, quiet, social
 Virtual space – VLE, portals
 Multiple formats – text, images, audio, video
 Innovative technology – 3D
 Own technology – Wi-Fi, BYOD

4. Space
General space
Dedicated spaces
Multimedia
Quiet study
Flexible spaces
Individual and groups
Social learning
BYOD

5. Resources
•Books & e-books
•Journals & e-journals
•Electronic databases
•Remote access

6. Technology
• PCs / Laptops
• Virtual Learning Environment
• Mobile App
• Equipment for loan

7. Induction
• Investing in the ‘wow’ factor
3D Induction experience

9. Feedback

10. Comments and suggestions…………………………
3d was good lol
the induction has been very good and exciting
i thought it was good, i liked the 3d
it was amazin the 3d video was
i think it was really good really good.
fab the 3d part was good
it was ok
3d vido longer with more information the 3d system was good
make it less cofusing, but its a clever idea
it is mint it is cool more info and a bit of
its orite background music
ye its great it was impressive.. makd thd man on the
3d video move quicker
fantastic
brilliant make the 3d thing better :)
good help better 3d glasses
it was useful and i learnt some new things no 3d glasses they make your
no i thing the lrc is fine as it is eyes hurt
it was really good. i would recommend it to other first time
students
omg i love the lrc its like da
best ting evur

11. Feedback – activity
If you can’t afford a student response system or don’t think it
is suitable then can use free facility such as poll everywhere
•Free to sign up
•Number of polls is unlimited (even free accounts)
•Up to 40 votes per poll
•Can be done via computer or text message
Costs to users:
Poll Everywhere does not charge anyone for voting on a poll. However, individual
wireless carriers may charge standard text message charges, which vary depending on
the wireless carrier and any messaging package selected (typically $0.01 to $0.20 per
message, but check with your mobile carrier for current pricing).

12. More With Less
• Getting the most out of what we have
• Free online technologies
• Training on all facilities and resources
• Developing VLE
– LRC Tab
– Research Tab
– E-books

13. E-books
Create e-bookshelves on
Blackboard
Currently 2 platforms:
•Dawson
•JISC Collection for FE
(ebrary) - Nearly always in
Top 20 national statistics

14. Awareness - Curriculum Liaison
• Free online technologies available on the Web
– FAE Newsletters
• Prezi

15. Awareness – QR Codes
QR codes

16. QR code activity
How do you raise awareness with staff and
students of the services that you offer?
Which channels of communication do you use to
promote services?
Which are the most effective?
Activity - scan the QR codes and place them in order according to how
effective you think they are.

17. Recent Developments
Mobile App for iPhone,
Blackberry & Android
Kindles
iPod Touchs

18. Future Developments
Text services e.g.
Enquiries, Nearly due
QR codes for renewal
Mobile App for iPhone,
Blackberry & Android

19. Future Developments
MC Mobile

20. Future Developments

21. Summary
• Welcoming virtual and physical space needed
• Wide variety of modern and traditional resources
• Consolidate existing services and technologies
• Invest in innovative technologies that we believe
are worthwhile
• Use free resources
• Make services available via devices students have
• Promote / market / raise awareness of services
provided

22. Thank you
Any questions?
Claire Donlan cv.donlan@mbro.ac.uk
Tracey Totty t.totty@mbro.ac.uk
James Wells jb.wells@mbro.ac.uk