smu assignments summer 2014

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MB0038: Management Process and Organization Behavior
DRIVE: SPRING 2014
MBA– (SEM 1)
MBA, BBA, BCA, MCA, BSC-IT, MSC -IT Assignments for SMU (Sikkim
Manipal University)
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Q.NO.1.
Meaning of span of control
Difference between narrow and wide span of control
Factors that influence span of control
ANS.
‘span of control’:
A span of control is the number of people who report to one manager in a hierarchy. The more
people under the control of one manager - the wider the span of control.
Q.NO.2.
Definition of controlling
Pre-requisites of effective control
ANS.
Definition of controlling
Pre-requisites of effective control
Q.NO.3.
Definition of Personality
Cattell’s Personality Factor Model
ANS.
Definition of Personality
Personality can be defined as a dynamic and organised set of characteristics possessed by a
person which uniquely influences his/her knowledge, motivations and behaviour in various
situations (Ryckman, 2004).
Cattell’s Personality Factor Model
Working on earlier models, Cattell reduced the traits to 16 primary factors. Each of these has
high and low ranges.

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Q.NO.4.
Explanation of contemporary theories of motivation
ANS.
Explanation of contemporary theories of motivation
Q.NO.5.
Explanation of factors that affect group behaviour
ANS.
Explanation of factors that affect group behaviour
Q.NO.6.
Define the term ‘leadership’. Write a brief note on “Contingency Theories of Leadership”
 Definition of Leadership
 Contingency Theories of Leadership
ANS.
Definition of Leadership
Leading or leadership function is said to be the heart of management process. Therefore, it is
the central point around which accomplishment of goals take place. A few philosophers call
leading as “Life spark of an enterprise”. It is also called as an actuating function of management
because it is through direction that the operation of an enterprise actually starts.
Contingency Theories of Leadership
MB0039 –Business Communication
DRIVE: SPRING 2014
MBA– (SEM 1)
Q.NO.1.
As a speaker you are addressing a group of people. Explain the elements involved in this
communication.
Key elements of communication

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ANS.
Key elements of communication
 Sender or encoder – This is the person who transmits a message. For example, a manager
writing a letter to a consultant after a meeting or a sales manager making a presentation to the
sales team. Here the manager is the sender
Receiver or decoder –
Q.NO.2.
What is the importance of Kinesics and Proxemics in communication? Explain with examples.
 Kinesics with example
 Proxemics with example
ANS.
Kinesics with example
Kinesics is the most often studied and important area of non-verbal communication and refers to body
movements of any kind. Different body movements can express inner states of emotion. The different
body movements are:
Facial expressions –
Q.NO.3.
How does internal business communication affect the organization? Discuss the role of each
stakeholder in this.
 Importance of internal business communication
 Stakeholders role
ANS.
Importance of internal business communication.
Internal communication is the life blood of any organization. Both internal and external communication
is equally important to control the day to day operations of an organization.

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Q.NO.4.
Imagine a new product from food industry. Write a persuasive letter to customers, persuading them to
buy your company’s product.
 Choosing the product and describing in letter
 Persuading the customer to buy it
ANS.
Choosing the product and describing in letter
Persuading the customer to buy it
Q.NO.5.
You are going to face a job interview for the post of Manager-operations. Which aspects you will keep
in mind while facing the interview?
Aspects to be kept in mind during job interview
ANS.
Aspects to be kept in mind during job interview. 10
A job interview is one of the most drawn-out and intimidating ways of making first impression.
Q.NO.6.
a) meaning and benefits of SQ3R
b) Meaning and role of Circulars
ANS.
a) meaning and benefits of SQ3R
SQ3R technique of reading was developed by Robinson in his book "Effective Study" (1970).
Survey – Survey refers to a quick glance through the title page, preface and chapter headings of a text.
By surveying, we will be able to gauge the main ideas of the text.

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MB0040 STATISTICS FOR MANAGEMENT
DRIVE: SPRING 2014
MBA– (SEM 1)
Q.NO.1.
Distinguish between Classification and Tabulation. Explain the structure and components of a Table
with an example.
 Meaning of Classification and Tabulation
 Differences between Classification and Tabulation
 Structure and Components of a Table with an example
ANS.
Meaning of Classification and Tabulation:
Classification is a process of arranging things or data in groups or classes according to their
resemblances and affinities
Q.NO.2.
a) Describe the characteristics of Normal probability distribution.
b) In a sample of 120 workers in a factory, the mean and standard deviation of wages were Rs. 11.35
and Rs.3.03 respectively. Find the percentage of workers getting wages between Rs.9 and Rs.17 in the
whole factory assuming that the wages are normally distributed.
 Characteristics of Normal probability distribution
 Formula/Computation/Solution to the problem
ANS.
Characteristics of Normal probability distribution.
1. Normal distribution is a Continuous probability distribution
2. Its probability density function is given by:
Q.NO.3.
a) The procedure of testing hypothesis requires a researcher to adopt several steps. Describe in brief
all such steps.
b) Distinguish between:
i. Stratified random sampling and Systematic sampling
ii. Judgement sampling and Convenience sampling
 Hypothesis testing procedure

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 Differences
ANS.
Hypothesis testing procedure
Null and Alternate hypothesis: In hypothesis testing, we must state the assumed or
hypothesised value of the population parameter before we begin sampling.
Q.NO.4.
a) What is regression analysis? How does it differ from correlation analysis?
b) Calculate Karl Pearson’s coefficient of correlation between X series and Y series.
X 110 120 130 120 140 135 155 160 165 155
Y 12 18 20 15 25 30 35 20 25 10
 Meaning of Regression and Correlation
 Differences
 Formula/ Computation/ Solution to the problem
ANS.
In statistics, regression analysis is a statistical process for estimating the relationships among
variables. It includes many techniques for modeling and analyzing several variables, when the
focus is on the relationship between a dependent variable and one or more independent variables.
Q.NO.5.
Meaning of Business forecasting
Methods of Business forecasting
Theories of Business forecasting
ANS.
Meaning of Business forecasting.
Business forecasting refers to the analysis of past and present economic conditions with the object of
drawing inferences about probable future business conditions.
Q.NO.6.
Construct Fisher’s Ideal Index for the given information and check whether Fisher’s formula satisfies
Time Reversal and Factor Reversal Tests.

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Items P0 Q0 P1 Q1
A 16 5 20 6
B 12 10 18 12
C 14 8 16 10
D 20 6 22 10
E 80 3 90 5
F 40 2 50 5
 Formula of Fishers Ideal Index
 Computation of Fisher’s Ideal Index
 Fisher’s formula satisfies Time Reversal Test
 Fisher’s formula satisfies Factor Reversal Test
ANS.
FINDING TABLE FOR CALCULATION:-
ITEMS P0Q0 P1Q0 P0Q1 P1Q1
A 80 100 96 120
B 120 180 144 216
MB0041 & FINANCIAL AND MANAGEMENT ACCOUNTING
DRIVE: SPRING 2014
MBA– (SEM 1)
Q.NO.1.
Inventory in a business is valued at the end of an accounting period, at either cost or market price,
whichever is lower. This is accepted convention or a practice in accounting.
Give a small introduction on accounting conventions and elucidate all the eight accounting
conventions.
Introduction of accounting convention
Explanation of all the 8 types of conventions
ANS.
Introduction of accounting convention
Accounting conventions are the rules based on which accounting takes place and these rules are
universally accepted. There are ten types of accounting conventions, namely convention of income
recognition, convention of expense, convention of matching cost and revenue, convention of historical
cost, convention of full disclosure, convention of double aspect, convention of modifying, convention of
materiality, convention of consistency, and convention of conservatism.
Q.NO.2.
Analyse the following transactions according to traditional approach.

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a. 1.1.2011 Sunitha started his business with cash Rs. 5,00,000
b. 2.1.2011 Borrowed from Malathi Rs. 5,00,000
c. 2.1.2011 Purchased furniture Rs. 1,00,000
d. 4.1.2011 Purchased furniture from Meenal on credit Rs. 1,50,000
e. 5.1.2011 Purchased goods for cash Rs. 50,000
f. 6.1.2011 Purchased goods from Ram on credit Rs. 2,50,000
g. 8.1.2011 Sold goods for cash Rs. 1,25,000
h. 8.1.2011 Sold goods to Shyam on credit Rs. 55,000
i. 9.1.2011 Received cash from Shyam Rs. 25,000
j. 10.1.2011 Paid cash to Ram Rs. 90,000
Filling in all the details in the table for all the transactions.
ANS.
Filling in all the details in the table for all the transactions.
Cash and Bank Acc (REALACCOUNT)
Dr Cr
Date Particulars Amt Date Particulars Amt
01-01-11 Sunita A/c 500000 02-01-11 Furniture acc 100000
01-01-11 Malathi a/c 500000 05-01-11 Goods acc 50000
Q.NO.3
The following items are found in the trial balance of M/s Sharada Enterprise on 31st December, 2000.
Sundry Debtors Rs.160000
Bad Debts written off Rs 9000
Discount allowed to Debtors Rs. 1800
Reserve for Bad and doubtful Debts 31-12-1999 Rs. 16500
Reserve for discount on Debtors 31-12-1999 Rs. 3200
You are required to provide the bad and doubtful debts at 5% and for discount on debtors at 2%. Show
the adjustments for bad debts, bad debts reserve, discount account, and provision for discount on
debtors.
 Calculation and Workings
 Conclusion
ANS.
Calculation and Workings
Conclusion

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Q.NO.4.
The reports prepared in financial accounting are also used in the management accounting. But there
are few major differences between financial accounting and management accounting.Explain the
differences between financial accounting and management accounting in various dimensions.
 Writing down all the differences between the financial and management accounting
ANS.
Writing down all the differences between the financial and management accounting
Dimension Financial accounting Management accounting
Users The primary users of financial
accounting information are external users
like shareholders, creditors, government
authorities, employees, etc.
The primary users of management
accounting are internal users like top, middl
Q.NO.5.
Draw the Balance Sheet for the following information provided by Sandeep Ltd..
a. Current Ratio : 2.50
b. Liquidity Ratio : 1.50
c. Net Working Capital : Rs.300000
d. Stock Turnover Ratio : 6 times
e. Ratio of Gross Profit to Sales : 20%
f. Fixed Asset Turnover Ratio : 2 times
g. Average Debt collection period : 2 months
h. Fixed Assets to Net Worth : 0.80
i. Reserve and Surplus to Capital : 0.50
Preparation of Balance sheet (Includes all the ratios)
ANS.
Preparation of Balance sheet (Includes all the ratios)
Assets Amt Liabilities Amt
Current Assets 500,000.00 Current Liabilities 200,000.00
Fixed assets 600,000.00 Shareholders’ equity 750,000.00
Q.NO.6.

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Write the main differences between cash flow analysis and fund flow analysis.
Following is the balance sheet for the period ending 31st March 2011 and 2012. If the current year’s
net loss is Rs.38,000, Calculate the cash flow from operating activities.
31st MARCH
2011 2012
Short-term loan to employees 15,000 18,000
Creditors 30,000 8,000
Provision for doubtful debts 1,200 -
Bills payable 18,000 20,000
Stock in trade 15,000 13,000
Bills receivable 10,000 22,000
Prepaid expenses 800 600
Outstanding expenses 300 500
Differences between cash flow and fund flow analysis
Preparation of statement showing cash flow from operating activities
ANS.
Cash Flow Analysis Fund Flow Analysis
1. It is concerned only with the change in cash
position
1. It is concerned with change in working capital
position between two balance sheet dates.
2. It is merely a record of cash receipts and
disbursements
2. It is merely a record of cash receipts and
disbursements
MB0042- MANAGERIAL ECONOMICS
DRIVE: SPRING 2014
MBA– (SEM 1)
Q.NO.1.
Define the term Business Cycle and also explain the phases of business or trade cycle in brief.
 Definition of Business cycle
 Explanation of Phases of business cycle
ANS.
Definition of Business cycle
Explanation of Phases of business cycle
Q.NO.2.
Monopoly is the situation there exists a single control over the market producing a commodity having

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no substitutes with no possibilities for anyone to enter the industry to compete. In that situation, they
will not charge a uniform price for all the customers in the market and also the pricing policy followed
in that situation.
 Define Monopoly
 Features of Monopoly
 Kinds of Price Discrimination
ANS.
Define Monopoly
Monopoly means existence of a single seller in the market. Monopoly is that market form in
which a single producer controls the whole supply of a single commodity which has no close
substitutes. Monopoly may be defined, as a condition of production in which a single firm has
Q.NO.3
Fiscal policy is a package of economic measures of the government regarding public expenditure,
public revenue, public debt or borrowings. It is very important since it refers to the budgetary policy of
the government. Explain the fiscal policy and its instruments in detail.
 Definition of Fiscal policy
 Explanation of Instruments of Fiscal Policy
ANS.
Definition of Fiscal policy
The term “fisc” in English language means “treasury”, and the policy related to treasury or
government exchequer is known as fiscal policy. Fiscal policy is a package of economic
measures of the Government regarding public expenditure, public revenue, public debt or public
borrowings.
Q.NO.4.
Explain the various methods of forecasting demand.
 Define forecasting
 Explanation of forecasting methods
ANS.
Define forecasting
Survey methods help us in obtaining information about the future purchase plans of
potential buyers through collecting the opinions of experts or by interviewing the
consumers.

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Q.NO.5.
Define monopolistic competition and explain its characteristics.
Definition of monopolistic competition
Explanation of its characteristics
ANS.
Definition of monopolistic competition
Characteristics of Monopolistic Competition are as follows:-
1. Anti-Thesis of competition
Q.NO.6.
When should a firm in perfectly competitive market shut down its operation
 Define perfect competition
 Explanation about the reason for the firm’s shut down in perfect competition
ANS.
Define perfect competition
Explanation about the reason for the firm’s shut down in perfect competition
MB0043 –Human Resource Management
DRIVE: SPRING 2014
MBA– (SEM 1)
Q.NO.1.
Definition of Human Resource Management
Explaining the functions of Human Resource Management
ANS.
Definition of Human Resource Management
Management of human resources is the essence of being a manager who has to get things done through
Q.NO.2.
Elaborate the elements of a Career Planning Programme

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Explaining the benefits of a Career Planning Programme
ANS.
Discuss the elements of a Career Planning Programme
Various career programs:
 Self assessment tools
 Individual Counselling
 Information Services
 Initial employment Programs
 Organizational Assessment programs
 Developmental programs
Q.NO.3
Definition of HRIS
Brief about the components of HRIS
Explain the different applications of HRIS
ANS.
Definition of HRIS
A Human Resources Information System, is a system that lets you keep track of all your employees and
information about them. It is usually done in a database or, more often, in a series of inter-related
databases.
Brief about the components of HRIS:
Q.NO.4.
“Discipline in the broad sense means orderliness-the opposite of confusion.” What do you mean by
Discipline? Explain the basic guidelines of a Disciplinary policy.
 Meaning of Discipline
 Explain the basic guidelines of a Disciplinary Policy
ANS.
Meaning of Discipline
Discipline is best defined as the observation of principles, rules or any other laid down procedures,
practices, written or otherwise in the organization by the employees or group of employees, to whom
these apply, for smooth and effective functioning of the organization.

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Explain the basic guidelines of a Disciplinary Policy:
Q.NO.5.
Suppose you have joined as an HR and you have been assigned a task to carry out the grievance
handling procedure in your organization. What according to you are the causes of Grievance? Describe
in detail the Grievance handling procedure
 Causes of Grievance
 Explain the Grievance handling procedure
ANS.
Causes of Grievance
Grievances arise due to various factors. It is important from the point of view of the manager to know
the possible causes of the employee's dissatisfaction. A grievance is usually a symptom of some
Q.NO.6.
Write short notes on the following :
a)Competency Mapping
b)Flexi Time
ANS.
a)Competency Mapping
Companies have long realised the importance of competency mapping as an important HR function. This
is especially relevant in this recessionary environment where human capital is one of the most important
assets of an organisation and needs to be nurtured. According to Ajay Trehan, founder, CEO, AuthBridge

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