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WHAT IS
             SMS?
And why do I need it?
        DesignMobileWebsite.mobi
SHORT MESSAGING SYSTEM
 A system that enables cell phones to send and receive text
    messages (maximum of 160 characters)
   A direct advertising medium
   Allows collection of mobile numbers via customer opt-in using
    keywords sent to a “short code”
   Customer numbers are added to your messaging database
   Your business can promote its messages to customers, turning
    them into repeat customers
   Messages shared virally lead to increased customers
DEFINITIONS
 Short code: a special shortened phone number to which an SMS or
  text message can be sent.
   – Fewer digits than a 10-digit phone number
 Keyword: a custom word you choose to identify your mobile
  campaign
   – Best keywords are short and impactful to the target customer



        Example: Text PIZZA to 54982 to Receive 10% off

                your next delivery from Joe’s Pizza!
SMS CAMPAIGN BENEFITS

    Cost
    Reach
    Redemption
    Speed
    Control
WHY DO I NEED SMS?
 Mobile phones are
  always on
 Mobile phones are
  always with us
 Mobile phones keep
  us always
  connected
YOUR CUSTOMERS ARE MOBILE.
YOUR CUSTOMERS WANT TO
HEAR FROM YOU.
  Over 90% of text
   messages are
   opened with
   minutes
  Customers with
   whom you keep
   in regular contact
   spend 67% more
IS YOUR SITE MOBILE-OPTIMIZED?
 Businesses are lagging behind consumers in terms of
  support and use of mobile.
 There is significant opportunity for business that
  understand this
 Communicate with customers using their medium of
  choice - mobile!
MARKETING INTEGRATION
 Tie mobile and SMS campaigns into your overall
  marketing strategy
 Customers are on the go and marketing needs to reflect
  that reality
 Social media and mobile integration is hot
   – Consumers are using their mobile devices to share content on
     social sites
   – Your content can go viral quickly
• Make sure you have a robust social media presence
SMS CAN CREATE INSTANT TRAFFIC
FOR YOUR BUSINESS
 Send hundreds of messages in minutes with a single
    click
   Segment contacts into unlimited groups
   Send mobile coupons, schedule appointment reminders,
    announce contests, market new items
   Allow customers to come to you - have them text a
    keyword to a short code to join your marketing list
   Don’t over-promote, but give them value and a reason to
    stay on your list
MOBILE IS PERSONAL
 People are with their mobile devices
  24/7
 The mobile phone is a personal form of
  technology
 Treat messages like a conversation
  with the customer, while offering them
  value.
 Text a video link to customers with a
  personalized message - powerful!
WHY DO I NEED SMS?
 http://designmobilewebsite.mobi
 DesignMobileWebsite

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Sms marketing

  • 1. WHAT IS SMS? And why do I need it? DesignMobileWebsite.mobi
  • 2. SHORT MESSAGING SYSTEM  A system that enables cell phones to send and receive text messages (maximum of 160 characters)  A direct advertising medium  Allows collection of mobile numbers via customer opt-in using keywords sent to a “short code”  Customer numbers are added to your messaging database  Your business can promote its messages to customers, turning them into repeat customers  Messages shared virally lead to increased customers
  • 3. DEFINITIONS  Short code: a special shortened phone number to which an SMS or text message can be sent. – Fewer digits than a 10-digit phone number  Keyword: a custom word you choose to identify your mobile campaign – Best keywords are short and impactful to the target customer Example: Text PIZZA to 54982 to Receive 10% off your next delivery from Joe’s Pizza!
  • 4. SMS CAMPAIGN BENEFITS  Cost  Reach  Redemption  Speed  Control
  • 5. WHY DO I NEED SMS?  Mobile phones are always on  Mobile phones are always with us  Mobile phones keep us always connected
  • 7. YOUR CUSTOMERS WANT TO HEAR FROM YOU.  Over 90% of text messages are opened with minutes  Customers with whom you keep in regular contact spend 67% more
  • 8. IS YOUR SITE MOBILE-OPTIMIZED?  Businesses are lagging behind consumers in terms of support and use of mobile.  There is significant opportunity for business that understand this  Communicate with customers using their medium of choice - mobile!
  • 9. MARKETING INTEGRATION  Tie mobile and SMS campaigns into your overall marketing strategy  Customers are on the go and marketing needs to reflect that reality  Social media and mobile integration is hot – Consumers are using their mobile devices to share content on social sites – Your content can go viral quickly • Make sure you have a robust social media presence
  • 10. SMS CAN CREATE INSTANT TRAFFIC FOR YOUR BUSINESS  Send hundreds of messages in minutes with a single click  Segment contacts into unlimited groups  Send mobile coupons, schedule appointment reminders, announce contests, market new items  Allow customers to come to you - have them text a keyword to a short code to join your marketing list  Don’t over-promote, but give them value and a reason to stay on your list
  • 11. MOBILE IS PERSONAL  People are with their mobile devices 24/7  The mobile phone is a personal form of technology  Treat messages like a conversation with the customer, while offering them value.  Text a video link to customers with a personalized message - powerful!
  • 12. WHY DO I NEED SMS?  http://designmobilewebsite.mobi  DesignMobileWebsite