Radical Candor: No BS, helping your team create better work.
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Inspired by Google's Kim Scott, the Digital Surgeons team adapts Radical Candor to fit with their agile & innovative approach to designing the future of experiences. Source: Candor, Inc. http://www.radicalcandor.com/
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Radical Candor: No BS, helping your team create better work.
- 1. RADICALCANDOR Inspired by Google's Kim Scott
- 2. Welcome to the Bullshit-Free Zone
- 3. ...where people love their work & working together
- 5. A way to help each other improve by... 1. Overcoming fear 2. Relying on trust 3. Cutting the bullshit
- 6. WHAT IS RADICAL CANDOR?
- 7. A system of guidance: giving it, receiving it, and encouraging it.
- 8. Avoiding the phrase, “why didn’t anyone ever tell me?!?!”
- 10. In other words…
- 11. GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF
- 12. RADICAL CANDOR • Requires not just caring, but showing you care • Demonstrates you value someone professionally • Being equally clear about what’s going wrong, and what’s going right. • Being humble, helpful, immediate, and in- person GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF
- 13. RADICAL CANDOR OBNOXIOUS AGGRESSION • Challenging directly without caring personally • Being the workplace jerk • Actually better than not giving any feedback at all GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF
- 14. RADICAL CANDOR MANIPULATIVE INSINCERITY • Not challenging, and not caring • Comparable to middle school behavior • Basically, the absolute worst GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF OBNOXIOUS AGGRESSION
- 15. RADICAL CANDOR MANIPULATIVE INSINCERITY RUINOUS EMPATHY • Just wanting to be nice • Too scared to confront • Most managers actually exist here GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF OBNOXIOUS AGGRESSION
- 16. How do we utilize Radical Candor?
- 17. We stab in the front.
- 18. Giving Radical Candor: Be humble, not aggressive
- 19. Giving Radical Candor: Be constructive
- 20. Giving Radical Candor: Give guidance immediately
- 21. Giving Radical Candor: Be a human being
- 23. Every day is a Retro. Bad Good Better Best RADICAL CANDOR PRESENTATION! SPOTTY INTERNET Retrospectives work best when we openly work together all the time.
- 24. Valuing Radical Candor 1. Put your own oxygen mask on first. C U R I O S I T Y
- 25. Valuing Radical Candor 2. Make it easier to speak truth to power. A U D A C I T Y
- 26. Valuing Radical Candor 3. Make backstabbing impossible E M PAT H Y
- 27. Valuing Radical Candor 4. Take impromptu guidance R E S P O N S I V E N E S S
- 28. Valuing Radical Candor 5. Give impromptu guidance D I S R U P T I O N
- 29. TIPS FOR RADICAL CANDOR
- 30. Tip 1: When possible, praise in public, pummel in private.
- 31. Tip 2: Give them an opportunity to defend their position. It might be a matter of opinions. Make it a conversation, not a critique.
- 32. Tip 3: Take a drink for a natural pause. Don’t quickly rush to react.
- 33. Tip 4: Give guidance, not criticism.
- 34. Tip 5: Don’t make it personal.
- 35. and remember…
- 36. Sometimes the truth can hurt.
- 37. Sometimes the truth can hurt. Bruised egos are better than the alternative — • Stalled projects • Low performers and mediocrity • Resentment that festers
- 38. Remember, we’re not here to crush, defeat, or topple.
- 39. We’re here to build.
- 40. Building the way forward.
- 41. THANKYOU