Kudryavtsev, D. V. (2006). From context to knowledge: consecutive mapping ontologies and contexts, In: Proceedings of the 6th International Conference on Knowledge Management, 6-8 September, 2006, Graz, Austria. – Graz: J.UCS. – P. 97-104.

1. From context to knowledge: consecutive mapping ontologies and contexts Dmitry Kudryavtsev Saint-Petersburg, Russia 2006

9. Knowledge Navigator - “Internal” Framework Task- oriented navigator Task Context ontology Local Task&Problem Context n Local Task&Problem Context 2 Local Task&Problem Context 1 Content Formalized management methodology Semantic navigator Role- oriented navigator It helps users to choose topics for learning with respect to his/her Role in the organization . it helps users to relate topics in authors’ language with their knowledge and thus refines a subset of topics to learn P2 P3 Content ontology R1 R2

10. Knowledge Navigator - “Internal” Framework Task- oriented navigator Role- oriented navigator Task Context ontology Activity Context ontology Role Context ontology Local Task&Problem Context n Local Task&Problem Context 2 Local Task&Problem Context 1 Content Formalized management methodology Semantic navigator it helps users to relate topics in authors’ language with their knowledge and thus refines a subset of topics to learn P3 Content ontology R1 R2 R1 R1 R2

11. Knowledge Navigator - “Internal” Framework Semantic navigator Task- oriented navigator Role- oriented navigator Content ontology Task Context ontology Activity Context ontology Role Context ontology Local Task&Problem Context n Local Task&Problem Context 2 Local Task&Problem Context 1 Local Content Context n Local Content Context 2 Local Content Context 1 Content Formalized management methodology R1 R2 R1 R1 R2 R2

12. Task-oriented navigator (“What for” – navigator) Users of this navigator do two consecutive mappings, see Step 1 and Step 2 Task Context ontology Content ontology Local Task&Problem Context Step 1 Step 2

13. Task-oriented navigator: Step 1 Task Context ontology Local Task&Problem Context Step 1 In order to help the users identify their local problems every notion in Task Context ontology is mapped with a set of descriptive local task and problem contexts of users. These local contexts are given even in user linguistics. Task 1: To change structures and business processes. Descriptive local task and problem contexts for Task 1 LC 1 You feel the necessity to change organizational structure because it does not correspond to the business processes and market requirements . LC 2 You feel that your company operation is inefficient, and you always encounter the same problems, for example, in processing your clients’ orders. “We either lose clients order, or we have many claims and nobody works with them, or incur costs because we bought non-appropriate raw materials. Such raw materials were bought because we initially planned another kind of production, but such a production plan is a result of a deficient sales plan.” Task 2: To establish order Descriptive local task and problem contexts for Task 2 LC 3 You might have encountered situations of complete chaos resulted from disorganization in your company. These cause the same problems to reoccur . LC 4 The strategy issues are left unheeded in your company. The main question your company managers are faced with is “how to cater to the clients’ order” Task 3 …

14. Task-oriented navigator : Step 2 Task Context ontology Content ontology Step 2

16. Role-oriented navigator (“Who” – navigator) Users of this navigator also do two consecutive mappings Role Context ontology Content ontology Activity Context ontology Step 1 Step 2

17. Role-oriented navigator: Step 1 Role Context ontology Activity Context ontology Step 1 Similarly to task-oriented navigator, Role Context ontology is ambiguous and polysemantic for the users, because Roles (notions of Role Context ontology) can bear different responsibilities in different organizations. Thus the Role Context ontology is mapped with the elements derived from the next Pragmatic context - Activity Context ontology. The Activity Context ontology can be considered as shared by potential users, because all the management activities presented are typical for different organizations. • Setting corporate values and principles • Define the business concept and long-term vision • Develop business strategy • Choose and develop methods of management  CEO (Chief Executive Officer) • Perform external and internal analysis of business • Develop business strategy • Develop and set organizational goals  Director of Business Development … other activities and roles.

18. Role-oriented navigator: Step 2 Role Context ontology Content ontology Step 2

21. Thanks . Questions ? Dmitry Kudryavtsev [email_address]