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An	
  Overview	
  of	
  Social	
  Media	
  	
                                                                                                                      1	
  


                      Why	
  Social	
  Media?	
  

                      Current	
  trends	
  in	
  digital	
  media	
  focus	
  upon	
  crowd-­‐sourcing,	
  collaboration	
  and	
  bottom-­‐
                      up	
  approaches	
  to	
  content	
  production.	
  A	
  commonly	
  used	
  phrase	
  is	
  that	
  sellers	
  should	
  
                      ‘fish	
  where	
  the	
  fish	
  are’,	
  with	
  the	
  trend	
  having	
  moved	
  from	
  ‘push’	
  marketing	
  to	
  ‘pull’	
  
marketing	
  (where	
  users	
  opt	
  in).	
  Since	
  2004,	
  the	
  ‘fish’	
  have	
  largely	
  been	
  on	
  social	
  networking	
  sites.	
  
Friends	
  Reunited,	
  launched	
  in	
  2000,	
  was	
  the	
  first	
  social	
  networking	
  site	
  to	
  achieve	
  prominence	
  in	
  
the	
  UK,	
  but	
  since	
  2004,	
  such	
  sites	
  have	
  exploded	
  exponentially,	
  although	
  the	
  emphasis	
  is	
  moving	
  
from	
  quantity	
  to	
  quality.	
  	
  

Why	
  do	
  so	
  many	
  focus	
  on	
  the	
  dangers	
  of	
  social	
  media?	
  	
  

As	
  with	
  when	
  the	
  printing	
  press,	
  the	
  telephone,	
  email,	
  etc	
  were	
  introduced,	
  
there	
  are	
  many	
  fears	
  that	
  rise	
  when	
  first	
  using	
  social	
  media.	
  	
  There	
  are	
  
legitimate	
  concerns	
  that	
  we	
  need	
  to	
  deal	
  with,	
  but	
  as	
  always	
  we	
  should	
  not	
  be	
  
blaming	
  the	
  tools	
  (see	
  my	
  research	
  developing	
  on	
  #digitalparenting:	
  
http://digital-­‐fingerprint.co.uk/tag/digitalparenting/)	
  .	
  

The	
  Negative	
  Side	
  

There	
  are	
  issues	
  that	
  we	
  need	
  to	
  be	
  aware	
  of,	
  but	
  the	
  media	
  (as	
  with	
  all	
  topics)	
  tends	
  to	
  highlight	
  
the	
  negative	
  issues).	
  We	
  need	
  to	
  be	
  aware	
  of	
  legal	
  issues,	
  including	
  intellectual	
  
property/copyright,	
  cyberbullying,	
  defamation,	
  information	
  leaks,	
  and	
  misinformation.	
  There	
  are	
  
concerns	
  about	
  security,	
  privacy,	
  stolen	
  IDs,	
  the	
  permanency	
  of	
  information	
  on	
  the	
  web	
  (if	
  you	
  
don’t	
  want	
  to	
  see	
  it	
  on	
  the	
  front	
  page	
  of	
  a	
  newspaper,	
  don’t	
  post	
  it).	
  Companies	
  are	
  concerned	
  
about	
  the	
  spread	
  of	
  malware,	
  time-­‐wasting	
  and	
  the	
  dilution	
  of	
  brand	
  reputation.	
  For	
  companies	
  
using	
  social	
  media	
  as	
  push-­‐marketing,	
  the	
  story	
  is	
  not	
  good.	
  	
  

The	
  Positive	
  Side	
  

The	
  benefits,	
  however,	
  are	
  recognised	
  by	
  many.	
  Regular	
  users	
  of	
  social	
  media,	
  especially	
  those	
  
who	
  concentrate	
  on	
  one	
  or	
  two	
  networks	
  at	
  a	
  time,	
  find	
  it	
  a	
  great	
  place	
  to	
  find	
  others	
  working	
  in	
  
the	
  field,	
  to	
  share	
  and	
  build	
  on	
  information,	
  rather	
  than	
  multiple	
  users	
  reinventing	
  the	
  wheel.	
  
With	
  an	
  increased	
  focus	
  on	
  authenticity	
  and	
  trust,	
  relationships	
  are	
  built	
  through	
  regular	
  
interaction	
  (one	
  Tweet	
  a	
  day	
  doesn’t	
  really	
  cut	
  it),	
  whether	
  that	
  is	
  with	
  new	
  external	
  contacts,	
  or	
  
for	
  internal	
  communications,	
  and	
  users	
  become	
  adept	
  at	
  adapting	
  to	
  each	
  new	
  system.	
  	
  

Where	
  should	
  I	
  go?	
  

If	
  you	
  look	
  at	
  http://www.theconversationprism.com/,	
  there	
  are	
  
countless	
  options	
  for	
  social	
  media	
  sites,	
  and	
  it’s	
  an	
  incredibly	
  rare	
  social	
  
animal	
  (most	
  social	
  media	
  users	
  are	
  social	
  animals	
  rather	
  than	
  
technologists)	
  who	
  is	
  on	
  all	
  sites.	
  The	
  job	
  is,	
  as	
  it	
  has	
  always	
  been,	
  to	
  find	
  
the	
  right	
  tool	
  for	
  the	
  job.	
  Pick	
  one	
  of	
  the	
  below	
  and	
  try	
  it	
  for	
  a	
  fixed	
  



(Creative	
  Commons)	
  Digital	
  Fingerprint	
  (January	
  2013)	
  
An	
  Overview	
  of	
  Social	
  Media	
  	
                                                                                                                 2	
  


period	
  of	
  time.	
  	
  

Writing	
  from	
  the	
  heart?	
  Blogging	
  

Blogging	
  consists	
  of	
  regular	
  online	
  entries,	
  generally	
  displayed	
  in	
  reverse-­‐chronological	
  order,	
  and	
  
is	
  a	
  term	
  that	
  has	
  been	
  used	
  since	
  1999.	
  The	
  conversation	
  “is	
  a	
  website	
  of	
  any	
  value?”	
  is	
  one	
  that	
  
has	
  been	
  had	
  with	
  increasingly	
  frequency	
  over	
  the	
  past	
  few	
  years.	
  No	
  website	
  which	
  is	
  interested	
  
in	
  improving	
  its	
  search	
  rankings	
  (on	
  Google)	
  can	
  afford	
  to	
  be	
  without	
  a	
  blog.	
  For	
  those	
  who	
  are	
  
interested	
  in	
  writing	
  reflectively,	
  blogging	
  allows	
  you	
  to	
  share	
  your	
  thoughts	
  with	
  others.	
  	
  

                                What	
  makes	
  for	
  a	
  good	
  blog	
  entry?	
  

                                Each	
  entry	
  should	
  be	
  targeted	
  around	
  a	
  keyword,	
  consist	
  of	
  around	
  300-­‐500	
  
                                words	
  (usually	
  max	
  800),	
  include	
  an	
  image,	
  and	
  offer	
  a	
  ‘call	
  to	
  action’	
  (encourage	
  
                                people	
  to	
  interact	
  with	
  you,	
  or	
  sign	
  up	
  for	
  something).	
  	
  

What	
  tools	
  can	
  I	
  use?	
  

Blogger,	
  WordPress	
  and	
  Tumblr	
  are	
  some	
  of	
  the	
  many	
  (free)	
  blogging	
  platforms	
  available	
  for	
  use.	
  
For	
  regular,	
  planned	
  blogging,	
  Blogger	
  is	
  a	
  site	
  that	
  many	
  find	
  the	
  easiest	
  to	
  use,	
  whereas	
  
WordPress	
  offers	
  more	
  functionality,	
  and	
  can	
  be	
  hosted	
  under	
  your	
  own	
  domain	
  name.	
  Sites	
  such	
  
as	
  Tumblr	
  are	
  growing	
  in	
  popularity,	
  and	
  designed	
  to	
  allow	
  for	
  quick	
  and	
  easy	
  posting,	
  e.g.	
  a	
  link	
  to	
  
a	
  photo	
  there,	
  a	
  video	
  here,	
  a	
  website	
  there.	
  Most	
  blogs	
  can	
  be	
  linked	
  to	
  other	
  social	
  media	
  sites	
  
and	
  spread	
  quickly.	
  	
  

Do	
  I	
  just	
  use	
  words?	
  

No,	
  there’s	
  options	
  for	
  Vlogs	
  (video	
  blog),	
  PhotoBlog	
  (image	
  blog),	
  and	
  podcasting	
  (audio	
  blog),	
  or	
  
mix	
  any	
  of	
  them	
  up	
  within	
  a	
  standard	
  blog!	
  	
  

How	
  do	
  I	
  make	
  it	
  easy	
  for	
  people	
  to	
  join	
  in?	
  

There	
  is	
  an	
  increased	
  emphasis	
  on	
  single-­‐sign	
  in,	
  leading	
  to	
  the	
  development	
  of	
  options	
  such	
  as	
  
OpenID	
  and	
  Facebook	
  Connect.	
  

What	
  is	
  Microblogging?	
  

Twitter,	
  created	
  in	
  2006,	
  is	
  a	
  form	
  of	
  microblogging.	
  Initially	
  based	
  upon	
  
SMS	
  messages.	
  It’s	
  not	
  the	
  only	
  microblogging	
  site,	
  but	
  it’s	
  the	
  world’s	
  
biggest.	
  ‘Tweets’	
  are	
  limited	
  to	
  140	
  characters,	
  displayed	
  and	
  delivered	
  to	
  
the	
  author’s	
  ‘followers’.	
  A	
  ‘retweet’	
  (RT)	
  is	
  when	
  another	
  user	
  reposts	
  your	
  
message,	
  thus	
  circulating	
  it	
  to	
  their	
  followers	
  –	
  a	
  true	
  compliment.	
  	
  

Twitter	
  is	
  great	
  for	
  making	
  and	
  maintaining	
  contacts	
  with	
  others	
  with	
  
similar	
  interests,	
  with	
  hashtags,	
  e.g.	
  #digidisciple,	
  functioning	
  as	
  active	
  links	
  and	
  helping	
  find	
  
these,	
  and	
  making	
  contact	
  before	
  an	
  event.	
  The	
  average	
  user	
  age	
  is	
  25-­‐54,	
  although	
  the	
  celebrity	
  



(Creative	
  Commons)	
  Digital	
  Fingerprint	
  (January	
  2013)	
  
An	
  Overview	
  of	
  Social	
  Media	
  	
                                                                                                         3	
  


culture	
  means	
  an	
  increasing	
  number	
  of	
  younger	
  users,	
  and	
  engagement	
  by	
  students	
  pre-­‐university	
  
is	
  noticeable.	
  Third	
  party	
  applications,	
  especially	
  via	
  mobile	
  devices,	
  expand	
  the	
  usability	
  of	
  
Twitter.	
  	
  

How	
  do	
  I	
  get	
  traffic	
  to	
  	
  my	
  blog?	
  

Much	
  social	
  media	
  is	
  used	
  to	
  provide	
  traffic	
  streams	
  back	
  to	
  blogs	
  and	
  websites.	
  The	
  ROI	
  (return	
  
on	
  investment:	
  which	
  tends	
  to	
  consist	
  of	
  time	
  rather	
  than	
  money)	
  can	
  be	
  hard	
  to	
  quantify,	
  but	
  
indicators	
  such	
  as	
  traffic	
  spikes	
  and	
  external	
  comments	
  can	
  be	
  used	
  as	
  measurements,	
  along	
  with	
  
specific	
  software	
  such	
  as	
  Google	
  Analytics	
  or	
  Jetpack,	
  which	
  allows	
  you	
  to	
  see	
  stats	
  on	
  how	
  many	
  
visit,	
  from	
  where,	
  for	
  how	
  long,	
  etc.	
  

Which	
  social	
  networks	
  are	
  key?	
  

Facebook,	
  created	
  in	
  2004,	
  was	
  built	
  around	
  a	
  core	
  user	
  base	
  of	
  18-­‐34	
  
year	
  olds,	
  but	
  now	
  users	
  of	
  all	
  age	
  groups	
  can	
  be	
  found	
  on	
  Facebook,	
  
especially	
  grandmothers	
  keen	
  to	
  see	
  pictures	
  of	
  their	
  grandchildren.	
  
Facebook	
  famously	
  has	
  over	
  a	
  billion	
  active	
  users	
  worldwide,	
  with	
  a	
  
successful	
  targeted	
  paid-­‐for	
  advertising	
  model,	
  and	
  third	
  party	
  
applications	
  are	
  key.	
  Despite	
  stories	
  that	
  people	
  are	
  dropping	
  out	
  of	
  
Facebook,	
  overall	
  numbers	
  continue	
  to	
  grow.	
  ‘Like’	
  pages	
  allow	
  
stories	
  to	
  appear	
  in	
  your	
  supporters’	
  news	
  feed.	
  Facebook	
  is	
  typically	
  used	
  to	
  maintain	
  friendships	
  
with	
  people	
  already	
  known	
  in	
  the	
  ‘offline	
  world’,	
  making	
  viral	
  campaigns	
  successful,	
  as	
  people	
  
trust	
  the	
  information	
  their	
  friends	
  post.	
  	
  

MySpace	
  in	
  2006	
  was	
  the	
  biggest	
  social	
  media	
  site,	
  but	
  was	
  overtaken	
  by	
  Facebook	
  in	
  April	
  2008.	
  
The	
  site	
  has	
  recently	
  been	
  redeveloped,	
  and	
  still	
  has	
  a	
  following	
  amongst	
  musicians,	
  and	
  it	
  is	
  
claimed	
  that	
  artists	
  such	
  as	
  Lily	
  Allen,	
  the	
  Arctic	
  Monkeys	
  &	
  millions	
  of	
  other	
  artists	
  been	
  
‘discovered’	
  through	
  the	
  site.	
  	
  

Google	
  +	
  has	
  not	
  been	
  a	
  runaway	
  success,	
  but	
  has	
  a	
  number	
  of	
  dedicated	
  users,	
  and	
  continues	
  to	
  
persist.	
  	
  

What	
  about	
  if	
  I	
  want	
  to	
  network	
  for	
  business?	
  

                                       LinkedIn	
  has	
  the	
  strongest	
  reputation	
  in	
  the	
  business	
  world,	
  and	
  is	
  
                                       often	
  the	
  first	
  site	
  that	
  managers	
  are	
  prepared	
  to	
  join.	
  Users	
  can	
  
                                       import	
  their	
  CV,	
  link	
  to	
  Twitter,	
  blogs,	
  and	
  Slideshare	
  PowerPoint	
  
                                       uploads.	
  Users	
  can	
  host	
  readings	
  lists	
  and	
  join	
  groups	
  with	
  similar	
  
                                       interests.	
  LinkedIn	
  recommends	
  connecting	
  only	
  with	
  those	
  you	
  
                                       really	
  know	
  as	
  users	
  can	
  post	
  recommendations	
  on	
  their	
  
connections.	
  Companies	
  can	
  also	
  create	
  an	
  online	
  portfolio.	
  Particularly	
  good	
  for	
  head-­‐hunters,	
  
job-­‐hunters	
  and	
  entrepreneurs,	
  and	
  increasingly	
  offering	
  social	
  interaction.	
  	
  




(Creative	
  Commons)	
  Digital	
  Fingerprint	
  (January	
  2013)	
  
An	
  Overview	
  of	
  Social	
  Media	
  	
                                                                                                                 4	
  


Viadeo	
  views	
  itself	
  as	
  the	
  ‘HSBC’	
  of	
  business	
  networking	
  sites,	
  a	
  global	
  company,	
  which	
  provides	
  
business	
  networking	
  in	
  local	
  languages,	
  and	
  local-­‐specific	
  functionality	
  according	
  to	
  cultural	
  needs.	
  
A	
  large	
  following	
  in	
  Europe,	
  Eastern	
  Europe	
  and	
  China,	
  where	
  many	
  other	
  social	
  networking	
  sites,	
  
and	
  Google,	
  are	
  banned.	
  	
  

What	
  about	
  if	
  I	
  need	
  to	
  collaborate	
  with	
  others?	
  

Ning,	
  Chinese	
  for	
  peace,	
  launched	
  in	
  October	
  2005,	
  offers	
  an	
  online	
  platform	
  for	
  people	
  to	
  create	
  
their	
  own	
  social	
  networks	
  around	
  specific	
  interests,	
  whether	
  local	
  or	
  global.	
  Network	
  pages	
  are	
  
customisable	
  with	
  features,	
  visual	
  design	
  and	
  member	
  data.	
  Educational	
  groups	
  have	
  found	
  them	
  
great	
  places	
  to	
  connect	
  and	
  start	
  discussions.	
  In	
  2010	
  Ning	
  moved	
  from	
  a	
  free	
  to	
  a	
  paid	
  service,	
  
followed	
  by	
  a	
  huge	
  drop-­‐off	
  in	
  user	
  numbers.	
  	
  

Wikis	
  tend	
  to	
  be	
  used	
  to	
  create	
  collaborative	
  websites,	
  the	
  most	
  
famous	
  of	
  which	
  is	
  Wikipedia,	
  created	
  in	
  2001,	
  offering	
  13	
  
million	
  articles	
  in	
  more	
  than	
  200	
  languages	
  by	
  September	
  2009.	
  
Wikis	
  do	
  not	
  offer	
  static	
  content,	
  but	
  actively	
  seek	
  to	
  involve	
  the	
  
visitor	
  in	
  an	
  ongoing	
  process	
  of	
  creation	
  and	
  collaboration.	
  
Changes	
  can	
  usually	
  be	
  made	
  without	
  review,	
  although	
  entries	
  
can	
  be	
  post-­‐moderated,	
  with	
  a	
  record	
  kept	
  of	
  page	
  changes.	
  Wiki	
  platforms	
  include	
  WikiSpaces	
  
and	
  PBWorks.	
  	
  

What	
  is	
  I	
  want	
  to	
  collect	
  data?	
  	
  

You	
  can	
  use	
  software	
  such	
  as	
  Survey	
  Monkey	
  (10	
  questions/100	
  respondees	
  for	
  free),	
  or	
  Google	
  
forms	
  to	
  collect	
  data	
  from	
  other	
  users,	
  to	
  inform	
  your	
  decision-­‐making.	
  	
  

I’m	
  not	
  great	
  with	
  the	
  written	
  words,	
  but	
  love	
  audio-­‐visual	
  materials	
  

                                    YouTube,	
  created	
  in	
  2005,	
  is	
  a	
  video	
  sharing	
  website	
  on	
  which	
  users	
  can	
  
                                    upload	
  and	
  share	
  videos,	
  and	
  create	
  themed	
  playlists	
  of	
  favourite	
  saved	
  
                                    videos.	
  In	
  March	
  2008	
  it	
  was	
  estimated	
  that	
  it	
  would	
  take	
  412.3	
  years	
  to	
  view	
  
                                    all	
  YouTube	
  content.	
  If	
  you’d	
  like	
  higher	
  quality	
  videos	
  (but	
  less	
  users),	
  check	
  
                                    out	
  Vimeo.	
  If	
  you	
  want	
  Christian	
  specific	
  content,	
  try	
  GodTube.	
  	
  

Soundcloud	
  allows	
  you	
  to	
  upload	
  up	
  to	
  2	
  hours	
  of	
  audio	
  content	
  for	
  free.	
  
Material	
  can	
  then	
  be	
  embedded	
  in	
  websites,	
  commented	
  upon,	
  and	
  
favourited	
  by	
  other	
  users.	
  

Flickr,	
  created	
  in	
  2004,	
  is	
  an	
  image	
  and	
  video	
  hosting	
  website,	
  widely	
  
used	
  by	
  bloggers	
  to	
  host	
  images	
  that	
  they	
  embed	
  in	
  blogs	
  and	
  social	
  
media.	
  Hosting	
  over	
  4	
  billion	
  images	
  in	
  October	
  2009,	
  the	
  site	
  offers	
  photo	
  storage,	
  tagging,	
  
photo-­‐favouriting,	
  group	
  photo	
  pools,	
  and	
  rating	
  by	
  level	
  of	
  ‘interestingness’.	
  	
  




(Creative	
  Commons)	
  Digital	
  Fingerprint	
  (January	
  2013)	
  
An	
  Overview	
  of	
  Social	
  Media	
  	
                                                                                                                 5	
  


You	
  can	
  also	
  use	
  software	
  such	
  as	
  Screenr,	
  SnagIt	
  or	
  Camtasia	
  to	
  capture	
  your	
  on-­‐screen	
  
movements	
  in	
  order	
  to	
  train	
  others,	
  or	
  use	
  interactive	
  software	
  such	
  as	
  AnyMeeting	
  or	
  
TeamViewer	
  to	
  share	
  your	
  screen	
  with	
  other	
  users	
  in	
  a	
  ‘Virtual	
  Meeting’.	
  	
  

Audioboo	
  is	
  a	
  web	
  and	
  mobile	
  based	
  audio	
  option	
  that	
  allows	
  quick	
  and	
  simple	
  (maximum	
  5	
  
minute)	
  recordings	
  whilst	
  on	
  the	
  move,	
  whilst	
  adding	
  useful	
  data	
  such	
  as	
  photos,	
  tags	
  and	
  
location.	
  Great	
  for	
  catching	
  people	
  for	
  immediate	
  feedback	
  after	
  events.	
  	
  

                         Seed	
  Resources	
  emerged	
  from	
  experiments	
  in	
  multimedia	
  worship	
  in	
  2002,	
  which	
  
                         moved	
  onto	
  producing	
  materials	
  for	
  assemblies	
  and	
  other	
  forms	
  of	
  worship.	
  In	
  
                         2012	
  the	
  new	
  site	
  emerged.	
  The	
  company	
  12Baskets	
  believes:	
  "Create	
  it	
  -­‐	
  Use	
  it	
  -­‐	
  
                         Share	
  it",	
  with	
  regards	
  to	
  Christian	
  resource	
  materials.	
  	
  

What	
  about	
  voice	
  calls	
  or	
  chat	
  software?	
  

Voice	
  calls	
  can	
  be	
  made	
  (often	
  for	
  free)	
  over	
  the	
  internet	
  (VOIP),	
  often	
  
accompanied	
  by	
  webcam	
  images,	
  and/or	
  instant	
  messaging.	
  Skype	
  is	
  the	
  most	
  
commonly	
  used,	
  allowing	
  instant	
  messaging,	
  file	
  transfer	
  and	
  video	
  
conferencing.	
  Calls	
  to	
  other	
  users	
  of	
  the	
  service	
  are	
  free,	
  while	
  calls	
  to	
  other	
  
landlines	
  and	
  mobile	
  phones	
  can	
  be	
  made	
  for	
  a	
  fee.	
  Chats	
  can	
  be	
  copied	
  and	
  
stored	
  elsewhere,	
  although	
  there’s	
  no	
  ability	
  to	
  save	
  conversations.	
  
Conversations	
  can	
  be	
  recorded	
  with	
  software	
  such	
  as	
  Pamela	
  (free	
  version	
  allows	
  15	
  minutes	
  of	
  
recording).	
  	
  

Other	
  sites	
  include	
  Yahoo	
  Messenger,	
  and	
  Facebook	
  Chat.	
  	
  

I’ve	
  heard	
  about	
  people	
  ‘checking	
  in’,	
  what’s	
  that	
  about?	
  

A	
  growing	
  number	
  of	
  people	
  are	
  learning	
  to	
  use	
  the	
  GPS	
  functions	
  in	
  their	
  smartphones	
  to	
  ‘check-­‐
in’	
  to	
  locations.	
  Ideas	
  for	
  applying	
  this	
  functionality	
  are	
  still	
  emerging,	
  but	
  one	
  warning	
  –	
  don’t	
  log	
  
in	
  at	
  home,	
  then	
  you’re	
  OK	
  to	
  log	
  in	
  elsewhere.	
  	
  

                                 Foursquare	
  is	
  the	
  most	
  famous	
  location-­‐based	
  application,	
  allowing	
  users	
  
                                 "check	
  in"	
  to	
  a	
  place	
  when	
  they're	
  there,	
  tell	
  friends	
  where	
  they	
  are	
  and	
  
                                 track	
  the	
  history	
  of	
  where	
  they've	
  been	
  and	
  who	
  they've	
  been	
  there	
  with.	
  
                                 Users	
  can	
  post	
  photos,	
  comment	
  on	
  each	
  other’s	
  posts,	
  earn	
  badges,	
  and	
  
                                 those	
  who	
  check	
  into	
  a	
  location	
  more	
  than	
  once,	
  and	
  more	
  than	
  anyone	
  
else	
  can	
  become	
  the	
  "Mayor"	
  of	
  a	
  destination,	
  and	
  may	
  be	
  offered	
  special	
  offers	
  by	
  that	
  location.	
  	
  

Geocaching	
  is	
  an	
  electronic	
  treasure	
  hunt	
  which	
  also	
  uses	
  the	
  GPS	
  function	
  in	
  smartphones	
  
(although	
  it's	
  possible	
  to	
  identify	
  options	
  before	
  you	
  leave,	
  and	
  print	
  maps)	
  to	
  identify	
  &	
  track	
  the	
  
location	
  of	
  items	
  (which	
  can	
  be	
  any	
  size	
  from	
  a	
  5p	
  piece,	
  to	
  large	
  army	
  boxes).	
  [Video:	
  
http://youtu.be/-­‐4VFeYZTTYs]	
  	
  

How	
  do	
  I	
  encourage	
  people	
  to	
  come	
  to	
  my	
  events?	
  


(Creative	
  Commons)	
  Digital	
  Fingerprint	
  (January	
  2013)	
  
An	
  Overview	
  of	
  Social	
  Media	
  	
                                                                                                                    6	
  


Online	
  spaces	
  are	
  great	
  for	
  allowing	
  us	
  to	
  create	
  events,	
  and	
  invite	
  others	
  to	
  them.	
  The	
  most	
  
commonly	
  used	
  are	
  Facebook	
  events,	
  although	
  these	
  are	
  not	
  a	
  great	
  substitute	
  for	
  individual	
  
invitations…	
  and	
  you	
  still	
  need	
  enticing	
  content!	
  

                                              If	
  you	
  are	
  seeking	
  to	
  plan	
  a	
  meeting,	
  with	
  a	
  number	
  of	
  users,	
  you	
  can	
  
                                              use	
  Doodle,	
  which	
  allows	
  you	
  to	
  suggest	
  possible	
  dates	
  that	
  you	
  can	
  do.	
  
                                              Other	
  users	
  indicate	
  which	
  they	
  can	
  do,	
  might	
  be	
  able	
  to	
  do,	
  or	
  can’t	
  
                                              do,	
  and	
  the	
  software	
  suggests	
  the	
  optimal	
  meeting	
  time.	
  	
  

                                         If	
  you	
  want	
  to	
  advertise	
  a	
  number	
  of	
  events	
  that	
  you’re	
  attending,	
  
there	
  are	
  a	
  number	
  of	
  “I’m	
  going	
  to	
  be	
  here”	
  options	
  growing.	
  Two	
  that	
  we	
  have	
  recently	
  been	
  
experimenting	
  with	
  Lanyrd,	
  which	
  a	
  huge	
  number	
  of	
  conferences	
  have	
  subscribed	
  to.	
  For	
  more	
  
general	
  events,	
  and	
  the	
  ability	
  to	
  embed	
  your	
  calendar	
  on	
  your	
  website,	
  try	
  Plancast.	
  

How	
  do	
  I	
  share	
  documents?	
  

There	
  are	
  a	
  number	
  of	
  options	
  for	
  uploading	
  documents,	
  PDFs,	
  and	
  slideshows	
  for	
  sharing	
  with	
  a	
  
wider	
  audience,	
  which	
  usually	
  have	
  ‘sharing’	
  options	
  to	
  share	
  more	
  widely	
  on	
  the	
  social	
  
networking	
  sites,	
  and	
  embedding	
  in	
  other	
  sites.	
  Scribd	
  and	
  Slideshare	
  are	
  two	
  of	
  the	
  best-­‐known	
  
sites	
  for	
  this	
  (Scribd	
  originally	
  for	
  word-­‐based	
  documents,	
  and	
  Slideshare	
  for	
  presentations,	
  but	
  
both	
  now	
  do	
  both).	
  	
  

For	
  active	
  collaboration	
  of	
  materials,	
  you	
  can	
  use	
  Google	
  Docs:	
  You	
  can	
  
create	
  documents	
  and	
  share	
  with	
  other	
  people	
  so	
  that	
  you	
  can	
  update	
  
together	
  in	
  real	
  time.	
  You	
  can	
  share	
  word-­‐processing	
  documents,	
  
spreadsheets,	
  presentations,	
  and	
  more.	
  
	
  
Prezi	
  is	
  a	
  flash-­‐based	
  presentation	
  tool,	
  hosted	
  online,	
  allowing	
  for	
  multiple	
  authors	
  to	
  contribute.	
  
Considered	
  by	
  many	
  as	
  the	
  next	
  step	
  on	
  from	
  PowerPoint,	
  Prezi	
  "allows	
  the	
  speaker	
  to	
  encourage	
  
a	
  dialogue,	
  and	
  visualize	
  ideas	
  as	
  if	
  you	
  were	
  drawing	
  a	
  mind	
  map	
  for	
  your	
  audience."	
  Be	
  aware	
  
that	
  there	
  are	
  downsides	
  with	
  regards	
  to	
  accessibility.	
  	
  

Squidoo	
  is	
  a	
  community-­‐based	
  publishing	
  platform	
  on	
  which	
  users	
  create	
  “lenses”.	
  Lenses	
  are	
  
pages,	
  tending	
  to	
  be	
  overview	
  articles,	
  gathering	
  everything	
  a	
  user	
  knows	
  about	
  a	
  topic	
  of	
  interest.	
  
Launched	
  in	
  2005,	
  Squidoo	
  is	
  in	
  the	
  top	
  500	
  most	
  visited	
  sites	
  in	
  the	
  world.	
  Hubpages	
  is	
  similar.	
  	
  

You	
  can	
  also	
  share	
  large	
  files	
  without	
  having	
  to	
  email	
  documents	
  to	
  each	
  other.	
  The	
  best	
  known	
  
software	
  for	
  this	
  is	
  DropBox.	
  Be	
  aware	
  that	
  as	
  data	
  is	
  stored	
  on	
  servers	
  in	
  the	
  USA	
  (as	
  all	
  cloud	
  
drives	
  are),	
  information	
  covered	
  by	
  data	
  protection	
  legislation	
  should	
  not	
  be	
  included	
  in	
  
documentation.	
  	
  

How	
  do	
  I	
  share	
  the	
  sites	
  that	
  I’m	
  interested	
  in?	
  Bookmarking	
  

Users	
  used	
  to	
  store	
  all	
  their	
  “bookmarks”	
  on	
  their	
  own	
  computers,	
  but	
  for	
  years	
  it	
  has	
  been	
  
possible	
  to	
  share	
  your	
  links	
  with	
  others.	
  Sites	
  such	
  as	
  Digg,	
  Delicious,	
  Stumbleupon	
  and	
  Reddit	
  


(Creative	
  Commons)	
  Digital	
  Fingerprint	
  (January	
  2013)	
  
An	
  Overview	
  of	
  Social	
  Media	
  	
                                                                                                                      7	
  


allow	
  you	
  to	
  submit	
  links,	
  comment	
  on	
  why	
  they’ve	
  been	
  chosen,	
  tag	
  with	
  appropriate	
  categories	
  
to	
  allow	
  others	
  to	
  find	
  related	
  materials.	
  	
  

Since	
  January	
  2012,	
  Pinterest,	
  an	
  image	
  based	
  booked	
  marking	
  site,	
  has	
  a	
  
huge	
  number	
  of	
  users	
  (some	
  statistics	
  say	
  some	
  users	
  spend	
  as	
  long	
  on	
  this	
  
as	
  on	
  Facebook).	
  Users	
  can	
  collect	
  material	
  on	
  themed	
  ‘boards’,	
  as	
  if	
  
pinning	
  to	
  a	
  pin-­‐board.	
  The	
  images	
  ‘pinned’	
  link	
  back	
  to	
  the	
  source	
  page	
  
that	
  the	
  image	
  was	
  taken	
  from,	
  and	
  other	
  users	
  can	
  share	
  images.	
  I	
  used	
  a	
  
board	
  to	
  collect	
  details	
  of	
  items	
  that	
  I	
  needed	
  to	
  purchase	
  for	
  my	
  new	
  
house,	
  and	
  others	
  were	
  able	
  to	
  chip	
  in	
  (through	
  links),	
  but	
  the	
  sharing	
  of	
  inspirational	
  quotes,	
  and	
  
collection	
  of	
  social-­‐media	
  related	
  infographics	
  is	
  particularly	
  helpful.	
  	
  

Not	
  strictly	
  speaking	
  ‘bookmarking’	
  –	
  Storify	
  allows	
  you	
  to	
  ‘curate’	
  materials	
  from	
  across	
  the	
  web	
  
(e.g.	
  tweets,	
  web	
  pages)	
  as	
  a	
  collection	
  of	
  materials,	
  and	
  then	
  share	
  with	
  others.	
  Tends	
  to	
  be	
  used	
  
for	
  specific	
  topics,	
  events,	
  or	
  collections	
  –	
  newspapers	
  make	
  good	
  use	
  of	
  this	
  software.	
  	
  

What	
  about	
  virtual	
  worlds?	
  

Second	
  Life	
  is	
  the	
  best-­‐known	
  internet-­‐based	
  virtual	
  world	
  launched	
  June	
  2003	
  –	
  there	
  are	
  others!	
  
Its	
  users	
  create	
  avatars	
  for	
  themselves,	
  are	
  called	
  Residents,	
  and	
  interact	
  with	
  each	
  other	
  and	
  the	
  
virtual	
  environment,	
  participating	
  in	
  individual	
  and	
  group	
  activities,	
  travel	
  the	
  world,	
  undertaking	
  
tasks,	
  and	
  creating	
  and	
  trading	
  virtual	
  property	
  and	
  services	
  with	
  one	
  another.	
  Users	
  must	
  be	
  over	
  
18.	
  	
  

I’ve	
  heard	
  about	
  ‘augmented	
  reality’,	
  what	
  does	
  that	
  mean?	
  

                            Augmented	
  Reality	
  describes	
  a	
  layer	
  of	
  digital	
  information	
  superimposed	
  upon	
  a	
  
                            picture	
  of	
  the	
  real	
  world,	
  often	
  seen	
  nowadays	
  in	
  sci-­‐fi	
  movies,	
  on	
  smart-­‐phone	
  
                            apps.	
  Reality	
  is	
  augmented,	
  made	
  more	
  understandable	
  and	
  richer	
  by	
  adding	
  a	
  
                            digital	
  layer	
  to	
  it.	
  It’s	
  a	
  growing	
  field,	
  and	
  apps	
  such	
  as	
  Layar	
  on	
  your	
  smart	
  phone	
  
                            will	
  give	
  access	
  to	
  this	
  extra	
  layer	
  of	
  information.	
  [Video:	
  http://youtu.be/D-­‐
                            A1l4Jn6EY],	
  and	
  Google	
  Glasses	
  have	
  been	
  developed.	
  	
  

There	
  are	
  huge	
  numbers	
  of	
  smartphone	
  apps	
  available,	
  thousands	
  on	
  iTunes	
  alone,	
  or	
  Android	
  
apps,	
  with	
  lots	
  of	
  free	
  apps	
  available	
  on	
  OpenAppMkt.	
  

I’m	
  feeling	
  overwhelmed…	
  

There	
  are	
  hundreds	
  of	
  other	
  options,	
  so	
  do	
  not	
  try	
  and	
  join	
  them	
  all.	
  Know	
  what	
  you	
  need	
  to	
  
achieve,	
  and	
  find	
  a	
  platform	
  that	
  allows	
  you	
  to	
  do	
  it.	
  Pick	
  one	
  and	
  try	
  it	
  for	
  a	
  
fortnight,	
  but	
  anticipate	
  that	
  the	
  social	
  media	
  scene	
  will	
  continue	
  to	
  shift…	
  so	
  don’t	
  
sit	
  back	
  and	
  wait	
  “for	
  it	
  to	
  settle	
  down”	
  –	
  it	
  evolves,	
  so	
  the	
  lessons	
  you	
  learn	
  on	
  one	
  
platform	
  will	
  help	
  you	
  in	
  whichever	
  new	
  ones	
  appear.	
  	
  

This	
  document	
  is	
  released	
  under	
  Creative	
  Commons	
  Licence	
  by	
  Digital	
  Fingerprint.	
  	
  


(Creative	
  Commons)	
  Digital	
  Fingerprint	
  (January	
  2013)	
  

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An overview of social media january 2013

  • 1. An  Overview  of  Social  Media     1   Why  Social  Media?   Current  trends  in  digital  media  focus  upon  crowd-­‐sourcing,  collaboration  and  bottom-­‐ up  approaches  to  content  production.  A  commonly  used  phrase  is  that  sellers  should   ‘fish  where  the  fish  are’,  with  the  trend  having  moved  from  ‘push’  marketing  to  ‘pull’   marketing  (where  users  opt  in).  Since  2004,  the  ‘fish’  have  largely  been  on  social  networking  sites.   Friends  Reunited,  launched  in  2000,  was  the  first  social  networking  site  to  achieve  prominence  in   the  UK,  but  since  2004,  such  sites  have  exploded  exponentially,  although  the  emphasis  is  moving   from  quantity  to  quality.     Why  do  so  many  focus  on  the  dangers  of  social  media?     As  with  when  the  printing  press,  the  telephone,  email,  etc  were  introduced,   there  are  many  fears  that  rise  when  first  using  social  media.    There  are   legitimate  concerns  that  we  need  to  deal  with,  but  as  always  we  should  not  be   blaming  the  tools  (see  my  research  developing  on  #digitalparenting:   http://digital-­‐fingerprint.co.uk/tag/digitalparenting/)  .   The  Negative  Side   There  are  issues  that  we  need  to  be  aware  of,  but  the  media  (as  with  all  topics)  tends  to  highlight   the  negative  issues).  We  need  to  be  aware  of  legal  issues,  including  intellectual   property/copyright,  cyberbullying,  defamation,  information  leaks,  and  misinformation.  There  are   concerns  about  security,  privacy,  stolen  IDs,  the  permanency  of  information  on  the  web  (if  you   don’t  want  to  see  it  on  the  front  page  of  a  newspaper,  don’t  post  it).  Companies  are  concerned   about  the  spread  of  malware,  time-­‐wasting  and  the  dilution  of  brand  reputation.  For  companies   using  social  media  as  push-­‐marketing,  the  story  is  not  good.     The  Positive  Side   The  benefits,  however,  are  recognised  by  many.  Regular  users  of  social  media,  especially  those   who  concentrate  on  one  or  two  networks  at  a  time,  find  it  a  great  place  to  find  others  working  in   the  field,  to  share  and  build  on  information,  rather  than  multiple  users  reinventing  the  wheel.   With  an  increased  focus  on  authenticity  and  trust,  relationships  are  built  through  regular   interaction  (one  Tweet  a  day  doesn’t  really  cut  it),  whether  that  is  with  new  external  contacts,  or   for  internal  communications,  and  users  become  adept  at  adapting  to  each  new  system.     Where  should  I  go?   If  you  look  at  http://www.theconversationprism.com/,  there  are   countless  options  for  social  media  sites,  and  it’s  an  incredibly  rare  social   animal  (most  social  media  users  are  social  animals  rather  than   technologists)  who  is  on  all  sites.  The  job  is,  as  it  has  always  been,  to  find   the  right  tool  for  the  job.  Pick  one  of  the  below  and  try  it  for  a  fixed   (Creative  Commons)  Digital  Fingerprint  (January  2013)  
  • 2. An  Overview  of  Social  Media     2   period  of  time.     Writing  from  the  heart?  Blogging   Blogging  consists  of  regular  online  entries,  generally  displayed  in  reverse-­‐chronological  order,  and   is  a  term  that  has  been  used  since  1999.  The  conversation  “is  a  website  of  any  value?”  is  one  that   has  been  had  with  increasingly  frequency  over  the  past  few  years.  No  website  which  is  interested   in  improving  its  search  rankings  (on  Google)  can  afford  to  be  without  a  blog.  For  those  who  are   interested  in  writing  reflectively,  blogging  allows  you  to  share  your  thoughts  with  others.     What  makes  for  a  good  blog  entry?   Each  entry  should  be  targeted  around  a  keyword,  consist  of  around  300-­‐500   words  (usually  max  800),  include  an  image,  and  offer  a  ‘call  to  action’  (encourage   people  to  interact  with  you,  or  sign  up  for  something).     What  tools  can  I  use?   Blogger,  WordPress  and  Tumblr  are  some  of  the  many  (free)  blogging  platforms  available  for  use.   For  regular,  planned  blogging,  Blogger  is  a  site  that  many  find  the  easiest  to  use,  whereas   WordPress  offers  more  functionality,  and  can  be  hosted  under  your  own  domain  name.  Sites  such   as  Tumblr  are  growing  in  popularity,  and  designed  to  allow  for  quick  and  easy  posting,  e.g.  a  link  to   a  photo  there,  a  video  here,  a  website  there.  Most  blogs  can  be  linked  to  other  social  media  sites   and  spread  quickly.     Do  I  just  use  words?   No,  there’s  options  for  Vlogs  (video  blog),  PhotoBlog  (image  blog),  and  podcasting  (audio  blog),  or   mix  any  of  them  up  within  a  standard  blog!     How  do  I  make  it  easy  for  people  to  join  in?   There  is  an  increased  emphasis  on  single-­‐sign  in,  leading  to  the  development  of  options  such  as   OpenID  and  Facebook  Connect.   What  is  Microblogging?   Twitter,  created  in  2006,  is  a  form  of  microblogging.  Initially  based  upon   SMS  messages.  It’s  not  the  only  microblogging  site,  but  it’s  the  world’s   biggest.  ‘Tweets’  are  limited  to  140  characters,  displayed  and  delivered  to   the  author’s  ‘followers’.  A  ‘retweet’  (RT)  is  when  another  user  reposts  your   message,  thus  circulating  it  to  their  followers  –  a  true  compliment.     Twitter  is  great  for  making  and  maintaining  contacts  with  others  with   similar  interests,  with  hashtags,  e.g.  #digidisciple,  functioning  as  active  links  and  helping  find   these,  and  making  contact  before  an  event.  The  average  user  age  is  25-­‐54,  although  the  celebrity   (Creative  Commons)  Digital  Fingerprint  (January  2013)  
  • 3. An  Overview  of  Social  Media     3   culture  means  an  increasing  number  of  younger  users,  and  engagement  by  students  pre-­‐university   is  noticeable.  Third  party  applications,  especially  via  mobile  devices,  expand  the  usability  of   Twitter.     How  do  I  get  traffic  to    my  blog?   Much  social  media  is  used  to  provide  traffic  streams  back  to  blogs  and  websites.  The  ROI  (return   on  investment:  which  tends  to  consist  of  time  rather  than  money)  can  be  hard  to  quantify,  but   indicators  such  as  traffic  spikes  and  external  comments  can  be  used  as  measurements,  along  with   specific  software  such  as  Google  Analytics  or  Jetpack,  which  allows  you  to  see  stats  on  how  many   visit,  from  where,  for  how  long,  etc.   Which  social  networks  are  key?   Facebook,  created  in  2004,  was  built  around  a  core  user  base  of  18-­‐34   year  olds,  but  now  users  of  all  age  groups  can  be  found  on  Facebook,   especially  grandmothers  keen  to  see  pictures  of  their  grandchildren.   Facebook  famously  has  over  a  billion  active  users  worldwide,  with  a   successful  targeted  paid-­‐for  advertising  model,  and  third  party   applications  are  key.  Despite  stories  that  people  are  dropping  out  of   Facebook,  overall  numbers  continue  to  grow.  ‘Like’  pages  allow   stories  to  appear  in  your  supporters’  news  feed.  Facebook  is  typically  used  to  maintain  friendships   with  people  already  known  in  the  ‘offline  world’,  making  viral  campaigns  successful,  as  people   trust  the  information  their  friends  post.     MySpace  in  2006  was  the  biggest  social  media  site,  but  was  overtaken  by  Facebook  in  April  2008.   The  site  has  recently  been  redeveloped,  and  still  has  a  following  amongst  musicians,  and  it  is   claimed  that  artists  such  as  Lily  Allen,  the  Arctic  Monkeys  &  millions  of  other  artists  been   ‘discovered’  through  the  site.     Google  +  has  not  been  a  runaway  success,  but  has  a  number  of  dedicated  users,  and  continues  to   persist.     What  about  if  I  want  to  network  for  business?   LinkedIn  has  the  strongest  reputation  in  the  business  world,  and  is   often  the  first  site  that  managers  are  prepared  to  join.  Users  can   import  their  CV,  link  to  Twitter,  blogs,  and  Slideshare  PowerPoint   uploads.  Users  can  host  readings  lists  and  join  groups  with  similar   interests.  LinkedIn  recommends  connecting  only  with  those  you   really  know  as  users  can  post  recommendations  on  their   connections.  Companies  can  also  create  an  online  portfolio.  Particularly  good  for  head-­‐hunters,   job-­‐hunters  and  entrepreneurs,  and  increasingly  offering  social  interaction.     (Creative  Commons)  Digital  Fingerprint  (January  2013)  
  • 4. An  Overview  of  Social  Media     4   Viadeo  views  itself  as  the  ‘HSBC’  of  business  networking  sites,  a  global  company,  which  provides   business  networking  in  local  languages,  and  local-­‐specific  functionality  according  to  cultural  needs.   A  large  following  in  Europe,  Eastern  Europe  and  China,  where  many  other  social  networking  sites,   and  Google,  are  banned.     What  about  if  I  need  to  collaborate  with  others?   Ning,  Chinese  for  peace,  launched  in  October  2005,  offers  an  online  platform  for  people  to  create   their  own  social  networks  around  specific  interests,  whether  local  or  global.  Network  pages  are   customisable  with  features,  visual  design  and  member  data.  Educational  groups  have  found  them   great  places  to  connect  and  start  discussions.  In  2010  Ning  moved  from  a  free  to  a  paid  service,   followed  by  a  huge  drop-­‐off  in  user  numbers.     Wikis  tend  to  be  used  to  create  collaborative  websites,  the  most   famous  of  which  is  Wikipedia,  created  in  2001,  offering  13   million  articles  in  more  than  200  languages  by  September  2009.   Wikis  do  not  offer  static  content,  but  actively  seek  to  involve  the   visitor  in  an  ongoing  process  of  creation  and  collaboration.   Changes  can  usually  be  made  without  review,  although  entries   can  be  post-­‐moderated,  with  a  record  kept  of  page  changes.  Wiki  platforms  include  WikiSpaces   and  PBWorks.     What  is  I  want  to  collect  data?     You  can  use  software  such  as  Survey  Monkey  (10  questions/100  respondees  for  free),  or  Google   forms  to  collect  data  from  other  users,  to  inform  your  decision-­‐making.     I’m  not  great  with  the  written  words,  but  love  audio-­‐visual  materials   YouTube,  created  in  2005,  is  a  video  sharing  website  on  which  users  can   upload  and  share  videos,  and  create  themed  playlists  of  favourite  saved   videos.  In  March  2008  it  was  estimated  that  it  would  take  412.3  years  to  view   all  YouTube  content.  If  you’d  like  higher  quality  videos  (but  less  users),  check   out  Vimeo.  If  you  want  Christian  specific  content,  try  GodTube.     Soundcloud  allows  you  to  upload  up  to  2  hours  of  audio  content  for  free.   Material  can  then  be  embedded  in  websites,  commented  upon,  and   favourited  by  other  users.   Flickr,  created  in  2004,  is  an  image  and  video  hosting  website,  widely   used  by  bloggers  to  host  images  that  they  embed  in  blogs  and  social   media.  Hosting  over  4  billion  images  in  October  2009,  the  site  offers  photo  storage,  tagging,   photo-­‐favouriting,  group  photo  pools,  and  rating  by  level  of  ‘interestingness’.     (Creative  Commons)  Digital  Fingerprint  (January  2013)  
  • 5. An  Overview  of  Social  Media     5   You  can  also  use  software  such  as  Screenr,  SnagIt  or  Camtasia  to  capture  your  on-­‐screen   movements  in  order  to  train  others,  or  use  interactive  software  such  as  AnyMeeting  or   TeamViewer  to  share  your  screen  with  other  users  in  a  ‘Virtual  Meeting’.     Audioboo  is  a  web  and  mobile  based  audio  option  that  allows  quick  and  simple  (maximum  5   minute)  recordings  whilst  on  the  move,  whilst  adding  useful  data  such  as  photos,  tags  and   location.  Great  for  catching  people  for  immediate  feedback  after  events.     Seed  Resources  emerged  from  experiments  in  multimedia  worship  in  2002,  which   moved  onto  producing  materials  for  assemblies  and  other  forms  of  worship.  In   2012  the  new  site  emerged.  The  company  12Baskets  believes:  "Create  it  -­‐  Use  it  -­‐   Share  it",  with  regards  to  Christian  resource  materials.     What  about  voice  calls  or  chat  software?   Voice  calls  can  be  made  (often  for  free)  over  the  internet  (VOIP),  often   accompanied  by  webcam  images,  and/or  instant  messaging.  Skype  is  the  most   commonly  used,  allowing  instant  messaging,  file  transfer  and  video   conferencing.  Calls  to  other  users  of  the  service  are  free,  while  calls  to  other   landlines  and  mobile  phones  can  be  made  for  a  fee.  Chats  can  be  copied  and   stored  elsewhere,  although  there’s  no  ability  to  save  conversations.   Conversations  can  be  recorded  with  software  such  as  Pamela  (free  version  allows  15  minutes  of   recording).     Other  sites  include  Yahoo  Messenger,  and  Facebook  Chat.     I’ve  heard  about  people  ‘checking  in’,  what’s  that  about?   A  growing  number  of  people  are  learning  to  use  the  GPS  functions  in  their  smartphones  to  ‘check-­‐ in’  to  locations.  Ideas  for  applying  this  functionality  are  still  emerging,  but  one  warning  –  don’t  log   in  at  home,  then  you’re  OK  to  log  in  elsewhere.     Foursquare  is  the  most  famous  location-­‐based  application,  allowing  users   "check  in"  to  a  place  when  they're  there,  tell  friends  where  they  are  and   track  the  history  of  where  they've  been  and  who  they've  been  there  with.   Users  can  post  photos,  comment  on  each  other’s  posts,  earn  badges,  and   those  who  check  into  a  location  more  than  once,  and  more  than  anyone   else  can  become  the  "Mayor"  of  a  destination,  and  may  be  offered  special  offers  by  that  location.     Geocaching  is  an  electronic  treasure  hunt  which  also  uses  the  GPS  function  in  smartphones   (although  it's  possible  to  identify  options  before  you  leave,  and  print  maps)  to  identify  &  track  the   location  of  items  (which  can  be  any  size  from  a  5p  piece,  to  large  army  boxes).  [Video:   http://youtu.be/-­‐4VFeYZTTYs]     How  do  I  encourage  people  to  come  to  my  events?   (Creative  Commons)  Digital  Fingerprint  (January  2013)  
  • 6. An  Overview  of  Social  Media     6   Online  spaces  are  great  for  allowing  us  to  create  events,  and  invite  others  to  them.  The  most   commonly  used  are  Facebook  events,  although  these  are  not  a  great  substitute  for  individual   invitations…  and  you  still  need  enticing  content!   If  you  are  seeking  to  plan  a  meeting,  with  a  number  of  users,  you  can   use  Doodle,  which  allows  you  to  suggest  possible  dates  that  you  can  do.   Other  users  indicate  which  they  can  do,  might  be  able  to  do,  or  can’t   do,  and  the  software  suggests  the  optimal  meeting  time.     If  you  want  to  advertise  a  number  of  events  that  you’re  attending,   there  are  a  number  of  “I’m  going  to  be  here”  options  growing.  Two  that  we  have  recently  been   experimenting  with  Lanyrd,  which  a  huge  number  of  conferences  have  subscribed  to.  For  more   general  events,  and  the  ability  to  embed  your  calendar  on  your  website,  try  Plancast.   How  do  I  share  documents?   There  are  a  number  of  options  for  uploading  documents,  PDFs,  and  slideshows  for  sharing  with  a   wider  audience,  which  usually  have  ‘sharing’  options  to  share  more  widely  on  the  social   networking  sites,  and  embedding  in  other  sites.  Scribd  and  Slideshare  are  two  of  the  best-­‐known   sites  for  this  (Scribd  originally  for  word-­‐based  documents,  and  Slideshare  for  presentations,  but   both  now  do  both).     For  active  collaboration  of  materials,  you  can  use  Google  Docs:  You  can   create  documents  and  share  with  other  people  so  that  you  can  update   together  in  real  time.  You  can  share  word-­‐processing  documents,   spreadsheets,  presentations,  and  more.     Prezi  is  a  flash-­‐based  presentation  tool,  hosted  online,  allowing  for  multiple  authors  to  contribute.   Considered  by  many  as  the  next  step  on  from  PowerPoint,  Prezi  "allows  the  speaker  to  encourage   a  dialogue,  and  visualize  ideas  as  if  you  were  drawing  a  mind  map  for  your  audience."  Be  aware   that  there  are  downsides  with  regards  to  accessibility.     Squidoo  is  a  community-­‐based  publishing  platform  on  which  users  create  “lenses”.  Lenses  are   pages,  tending  to  be  overview  articles,  gathering  everything  a  user  knows  about  a  topic  of  interest.   Launched  in  2005,  Squidoo  is  in  the  top  500  most  visited  sites  in  the  world.  Hubpages  is  similar.     You  can  also  share  large  files  without  having  to  email  documents  to  each  other.  The  best  known   software  for  this  is  DropBox.  Be  aware  that  as  data  is  stored  on  servers  in  the  USA  (as  all  cloud   drives  are),  information  covered  by  data  protection  legislation  should  not  be  included  in   documentation.     How  do  I  share  the  sites  that  I’m  interested  in?  Bookmarking   Users  used  to  store  all  their  “bookmarks”  on  their  own  computers,  but  for  years  it  has  been   possible  to  share  your  links  with  others.  Sites  such  as  Digg,  Delicious,  Stumbleupon  and  Reddit   (Creative  Commons)  Digital  Fingerprint  (January  2013)  
  • 7. An  Overview  of  Social  Media     7   allow  you  to  submit  links,  comment  on  why  they’ve  been  chosen,  tag  with  appropriate  categories   to  allow  others  to  find  related  materials.     Since  January  2012,  Pinterest,  an  image  based  booked  marking  site,  has  a   huge  number  of  users  (some  statistics  say  some  users  spend  as  long  on  this   as  on  Facebook).  Users  can  collect  material  on  themed  ‘boards’,  as  if   pinning  to  a  pin-­‐board.  The  images  ‘pinned’  link  back  to  the  source  page   that  the  image  was  taken  from,  and  other  users  can  share  images.  I  used  a   board  to  collect  details  of  items  that  I  needed  to  purchase  for  my  new   house,  and  others  were  able  to  chip  in  (through  links),  but  the  sharing  of  inspirational  quotes,  and   collection  of  social-­‐media  related  infographics  is  particularly  helpful.     Not  strictly  speaking  ‘bookmarking’  –  Storify  allows  you  to  ‘curate’  materials  from  across  the  web   (e.g.  tweets,  web  pages)  as  a  collection  of  materials,  and  then  share  with  others.  Tends  to  be  used   for  specific  topics,  events,  or  collections  –  newspapers  make  good  use  of  this  software.     What  about  virtual  worlds?   Second  Life  is  the  best-­‐known  internet-­‐based  virtual  world  launched  June  2003  –  there  are  others!   Its  users  create  avatars  for  themselves,  are  called  Residents,  and  interact  with  each  other  and  the   virtual  environment,  participating  in  individual  and  group  activities,  travel  the  world,  undertaking   tasks,  and  creating  and  trading  virtual  property  and  services  with  one  another.  Users  must  be  over   18.     I’ve  heard  about  ‘augmented  reality’,  what  does  that  mean?   Augmented  Reality  describes  a  layer  of  digital  information  superimposed  upon  a   picture  of  the  real  world,  often  seen  nowadays  in  sci-­‐fi  movies,  on  smart-­‐phone   apps.  Reality  is  augmented,  made  more  understandable  and  richer  by  adding  a   digital  layer  to  it.  It’s  a  growing  field,  and  apps  such  as  Layar  on  your  smart  phone   will  give  access  to  this  extra  layer  of  information.  [Video:  http://youtu.be/D-­‐ A1l4Jn6EY],  and  Google  Glasses  have  been  developed.     There  are  huge  numbers  of  smartphone  apps  available,  thousands  on  iTunes  alone,  or  Android   apps,  with  lots  of  free  apps  available  on  OpenAppMkt.   I’m  feeling  overwhelmed…   There  are  hundreds  of  other  options,  so  do  not  try  and  join  them  all.  Know  what  you  need  to   achieve,  and  find  a  platform  that  allows  you  to  do  it.  Pick  one  and  try  it  for  a   fortnight,  but  anticipate  that  the  social  media  scene  will  continue  to  shift…  so  don’t   sit  back  and  wait  “for  it  to  settle  down”  –  it  evolves,  so  the  lessons  you  learn  on  one   platform  will  help  you  in  whichever  new  ones  appear.     This  document  is  released  under  Creative  Commons  Licence  by  Digital  Fingerprint.     (Creative  Commons)  Digital  Fingerprint  (January  2013)