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Marketing Degree Show & Beyond:
Attracting Your Target Audience:
Tuesday 8 February 2011
Trainer: Marie Milligan, Enterprise Officer

© UAL written by Marie Milligan 2010, 2011. N.B. The presentation
has been revised so that guidance that was spoken in the workshop,
is included here for your reference, hence lots of text!
Marketing Is…

 “…marketing is the management process
 responsible for identifying, anticipating
 and satisfying customer* requirements…”

         - Chartered Institute of Marketing
Marketing Is…
                                       CATALYST




 © Mirko Macari via Flickr under the
 following Creative Commons
 Licence                                          ©Louise via CC
A Promo Campaign Needs…
1.A Clear Marketing Goal
2.Creative Ideas to Design Strategy
3.Available Resources (Time, £, People, Space)
4.Effective Communication Methods
5.Attractive & Memorable Design
6.Project & Time Management Skills
7.Development of Customer Relations
Marketing Goals
 You might have several marketing aims:


Aim 1: Before      Aim 2: During    Aim 3: After
   To attract to         To view       To offer grad
      attend           show/buy/       opportunity
     show…             feed-back?       (i.e. work)?
Overall Goal/Needs
 What do you want your degree to enable?
     Aim 2: During the    Audience: These
     show, I want/need     are the people
     to:                  who can help me
     • Celebrate            meet aim 2:
     • Get feedback      • Friends/family
     • Get income        • Peers/tutors
     • Get sales         • Past/potential
     • Get reviewed         employers or
     • Raise profile        commissioners
     • Make contacts?    • Collectors/
                            Journalists?
Overall Goal/Needs
 What’s your post degree show aim?
     Aim 3: After the     Audience: These
     show, I want/need     are the people
     to:                  who can help me
     • Get work             meet aim 3:
     • Get income        • Past/potential
     • Get stockists /      employers or
         sales              commissioners
     • Get featured /    • Collectors/
         get exhibited      Journalists?
     • Raise profile     • Gallerists/ shop
     • Make contacts?       owners etc?
Invite List
 Combine your people from aim 2 & 3:
 • To create mailing list
 • Set up spreadsheet
 • Contact details (name, email and / or
   address, job title, organisation etc)
 • Create column to log your contact with the
   person (i.e. date contacted / what sent /
   ‘rsvp’ received etc.)
Market Attraction
 To achieve marketing aims 1, 2 & 3…
1. Define WHAT
you’re promoting                                             2. Refine WHO
(based on needs…)                                            you’re promoting
• Your show (i.e. the                                        each to…
  experience)                                                • Your audience/
• Your products &                                              future buyers/
  services (i.e. work                                          stockists /
  exhibiting or                                                collaborators /
  selling/ potential                                           investors /
  work)                                                        promoters /
                                                               employers etc!
• You! (USP)                                                   Revise your list!
                        © Image courtesy of: bumperstickerz.com
Market Attraction
 To achieve marketing aims 1, 2 & 3…
1. Define WHAT you’re                                   2. Refine WHO you’re
promoting…                                              promoting each to…




                        3. You then define
                        HOW you will
                        promote your WHAT,
                        based on WHO!
                    © Image courtesy of: bumperstickerz.com
Marketing Tools
 Aims 1-3 will have a different ‘how’ or tools:

Aim 1: Before    Aim 2: During    Aim 3: After
      Before:          During:          After:
                     Moo cards,       CV & folio,
      Invites?
                      signage?        online site?
Marketing Options
 What will your ‘who’ prefer to receive/see?
                                         Press Pack
    Email
                                        Newspapers
    Social Media
                                         Magazines
    Blogs
                   Virtual   Physical        Flyers
    Website
                   Online    Offline        Posters
    E-Portfolio
                                        Networking
    Adverts
                                         Brochures
    Artist
                                           Word of
    statement
                                            Mouth

     Aim 1: to invite/attract to show &
    Aim 2 & 3: to view, buy, offer work?]
Tools: Digital Footprint
 A few points if you use online marketing:
 • Do you need your own website? If so, what
   will you use it for?
 • Can you use existing profile sites? Which
   one(s) are appropriate for your needs/who?
 • What’s written (‘copy’) / uploaded
   (image/videos) already?
 • Accurate? Appropriate for ‘who’ to see or
   stumble on? Cull! Update! Privacy settings!
Marketing Language
What ‘copy’ on your tools?
• Depends what will entice your ‘who’ to take
  action (to attend/buy/offer…)
• What’s their communication preference?
• How attractive is the invite?
• Do you speak their ‘language’?
• Ultimately, what benefits/experience you’ll
  offer them at show & after? (i.e. USP)
Remember Their Needs
Your needs match? Highlight what you can
offer them in your copy! Entice them…
    Aim 2 & 3: During &   Audience Aims:
    After the Show…       During/After
    • Celebrate           Show…
    • Get work/           • Enjoy show!
       income             • Find employees/
    • Get stockists /       freelancers
       sales              • Find stock /
    • Get featured /        exhibitors
       get exhibited      • Find news / write
    • Raise profile         articles
    • Make contacts?      • Networking
Marketing Communication
Start as you mean to carry on!
• Communicate professionally - present best /
  consistent version (i.e. ‘brand identity’)
• Be approachable & visible every day of
  show
• Be informative (talk/tools) & be curious
  back (ask q’s)!
• Gather contacts (future PR) & feedback
• Communicate afterwards if say you will
Marketing Timeline
 Marketing is a small part of your show!
 • Prioritise what you can achieve with
   available resources (time/£/skills/people)
 • Creating promo tools for aim 2 & 3 – ideal
   but not essential (your work is!)
 • BUT if you can, capitalise on the opportunity
   – huge potential audience at show
 • Fantastic global marketing opportunity!
Marketing Evaluation
Consider before, during & after…
• How did it go (marketing strategy/event
  management/show)?
• What success stories?
• What feedback?
• Unexpected opportunities?
• What reward?!
Further Support
                               Marie Milligan / Pei-Chin Tay
                               www.ecca-london.org

                                         1-1



                                                                Preparing for Degree
   Archive of past talks.
marketing & fundraising: Web           YOU             Events   Show: 1-28 Feb
                                                                www.arts,ac.uk/
  www.ecca-london.org                                           yourdegreeshow


                                        Work-
                                        shops
                                 Start-up workshops inc.
                                marketing & fundraising:
                                   www.ecca-london.org

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[PDS] Attract your Target Audience

  • 1. Marketing Degree Show & Beyond: Attracting Your Target Audience: Tuesday 8 February 2011 Trainer: Marie Milligan, Enterprise Officer © UAL written by Marie Milligan 2010, 2011. N.B. The presentation has been revised so that guidance that was spoken in the workshop, is included here for your reference, hence lots of text!
  • 2. Marketing Is… “…marketing is the management process responsible for identifying, anticipating and satisfying customer* requirements…” - Chartered Institute of Marketing
  • 3. Marketing Is… CATALYST © Mirko Macari via Flickr under the following Creative Commons Licence ©Louise via CC
  • 4. A Promo Campaign Needs… 1.A Clear Marketing Goal 2.Creative Ideas to Design Strategy 3.Available Resources (Time, £, People, Space) 4.Effective Communication Methods 5.Attractive & Memorable Design 6.Project & Time Management Skills 7.Development of Customer Relations
  • 5. Marketing Goals You might have several marketing aims: Aim 1: Before Aim 2: During Aim 3: After To attract to To view To offer grad attend show/buy/ opportunity show… feed-back? (i.e. work)?
  • 6. Overall Goal/Needs What do you want your degree to enable? Aim 2: During the Audience: These show, I want/need are the people to: who can help me • Celebrate meet aim 2: • Get feedback • Friends/family • Get income • Peers/tutors • Get sales • Past/potential • Get reviewed employers or • Raise profile commissioners • Make contacts? • Collectors/ Journalists?
  • 7. Overall Goal/Needs What’s your post degree show aim? Aim 3: After the Audience: These show, I want/need are the people to: who can help me • Get work meet aim 3: • Get income • Past/potential • Get stockists / employers or sales commissioners • Get featured / • Collectors/ get exhibited Journalists? • Raise profile • Gallerists/ shop • Make contacts? owners etc?
  • 8. Invite List Combine your people from aim 2 & 3: • To create mailing list • Set up spreadsheet • Contact details (name, email and / or address, job title, organisation etc) • Create column to log your contact with the person (i.e. date contacted / what sent / ‘rsvp’ received etc.)
  • 9. Market Attraction To achieve marketing aims 1, 2 & 3… 1. Define WHAT you’re promoting 2. Refine WHO (based on needs…) you’re promoting • Your show (i.e. the each to… experience) • Your audience/ • Your products & future buyers/ services (i.e. work stockists / exhibiting or collaborators / selling/ potential investors / work) promoters / employers etc! • You! (USP) Revise your list! © Image courtesy of: bumperstickerz.com
  • 10. Market Attraction To achieve marketing aims 1, 2 & 3… 1. Define WHAT you’re 2. Refine WHO you’re promoting… promoting each to… 3. You then define HOW you will promote your WHAT, based on WHO! © Image courtesy of: bumperstickerz.com
  • 11. Marketing Tools Aims 1-3 will have a different ‘how’ or tools: Aim 1: Before Aim 2: During Aim 3: After Before: During: After: Moo cards, CV & folio, Invites? signage? online site?
  • 12. Marketing Options What will your ‘who’ prefer to receive/see? Press Pack Email Newspapers Social Media Magazines Blogs Virtual Physical Flyers Website Online Offline Posters E-Portfolio Networking Adverts Brochures Artist Word of statement Mouth Aim 1: to invite/attract to show & Aim 2 & 3: to view, buy, offer work?]
  • 13. Tools: Digital Footprint A few points if you use online marketing: • Do you need your own website? If so, what will you use it for? • Can you use existing profile sites? Which one(s) are appropriate for your needs/who? • What’s written (‘copy’) / uploaded (image/videos) already? • Accurate? Appropriate for ‘who’ to see or stumble on? Cull! Update! Privacy settings!
  • 14. Marketing Language What ‘copy’ on your tools? • Depends what will entice your ‘who’ to take action (to attend/buy/offer…) • What’s their communication preference? • How attractive is the invite? • Do you speak their ‘language’? • Ultimately, what benefits/experience you’ll offer them at show & after? (i.e. USP)
  • 15. Remember Their Needs Your needs match? Highlight what you can offer them in your copy! Entice them… Aim 2 & 3: During & Audience Aims: After the Show… During/After • Celebrate Show… • Get work/ • Enjoy show! income • Find employees/ • Get stockists / freelancers sales • Find stock / • Get featured / exhibitors get exhibited • Find news / write • Raise profile articles • Make contacts? • Networking
  • 16. Marketing Communication Start as you mean to carry on! • Communicate professionally - present best / consistent version (i.e. ‘brand identity’) • Be approachable & visible every day of show • Be informative (talk/tools) & be curious back (ask q’s)! • Gather contacts (future PR) & feedback • Communicate afterwards if say you will
  • 17. Marketing Timeline Marketing is a small part of your show! • Prioritise what you can achieve with available resources (time/£/skills/people) • Creating promo tools for aim 2 & 3 – ideal but not essential (your work is!) • BUT if you can, capitalise on the opportunity – huge potential audience at show • Fantastic global marketing opportunity!
  • 18. Marketing Evaluation Consider before, during & after… • How did it go (marketing strategy/event management/show)? • What success stories? • What feedback? • Unexpected opportunities? • What reward?!
  • 19. Further Support Marie Milligan / Pei-Chin Tay www.ecca-london.org 1-1 Preparing for Degree Archive of past talks. marketing & fundraising: Web YOU Events Show: 1-28 Feb www.arts,ac.uk/ www.ecca-london.org yourdegreeshow Work- shops Start-up workshops inc. marketing & fundraising: www.ecca-london.org