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nomao
www.nomao.com

Estelle Delpech, NLP manager

LT-innovate Forum
Brussels, 12th May 2012
What is Nomao ?
✓ local search engine
- « asian restaurants in London »
✓ uses social data
- users log in with Facebook account
- like favorite places, share with friends

✓ recommends places
- e-reputation, users' friends, user's tastes

2/18

nomao
Innovation @ nomao
1. Results' personalisation
✔

collaborative filtering

✔

profiling

2. Content processing
✔
✔

NLP
Data mining

3/18

nomao
1. Personalised results
✓ Collaborative filtering
-

Recommend the user places liked by people who
have liked the same places as him/her

✓ Profiling
- if

user likes restaurants with tag « italian »
- Nomao will recommend more italian restaurants

4/18

nomao
2. Content processing
✓ Spare the user the task of going through
several websites to get relevant information
about a place
→ aggregation: place merging
→ classification: terms' polarity + category
→ generation: text summary

5/18

nomao
Place merging
✓ Information about places is collected from
various sources
- Source

A :

{name=Mac Donald's, address=London, tags=fast-food}
- Source

B :

{name=McDonald, address=Greater London, tags=hamburgers}

→ Merge into one place ?

nomao

6/18
Terms' classification
✓A review:
“Absolutely the best menu of any curry house - really
enjoyed my evening at the Notting Hill Tandoori, the
food was excellent and the staff was attentive – loved
it.”

✓ Terms' classification:
- « excellent food » → positive, menu
-«

attentive staff » → positive, service

7/18

nomao
Summary generation
✓ Information about a place is stored as
attribute/value pairs :
- Name : Notting Hill Tandoori
- Tags : restaurant, indian
- Street : 23 All Saints Road
- City : London
- Zipcode : W11 1HE
- Positive reviews : 79%
- Positive terms :

service :“attentive staff”
●
menu :“excellent-food”
●

nomao

8/18
Summary generation
“Notting Hill Tandoori” is a restaurant which offers
Indian cuisine. It is located on 23 All Saints Road in
London in the borough of Kensington and Chelsea.
“Notting Hill Tandoori” got 79% of enthusiastic reviews
from Internet users. Customers of this restaurant
particularly appreciated the service (“great-service”
“attentive staff” “friendly-service”) and the menu
(“excellent-food” “food yummy” “food
excellent”).
[http://uk.nomao.com/2492344.html]

9/18

nomao
The Company
✓ created in 2007
✓CEO : F. Montagnon (overblog founder)
✓ R&D team expertise :
-

recommender systems

-

NLP

-

information retrieval

10/18

nomao
Local search market

✓ Business opportunity : be the middle-man
between mobile/internet users and local
businesses

11/18

nomao
Current business model
✓ At the moment, not enough famous to make
benefits from the « middle-man » business model
✓Current business model:
- advertisements
-

premium-rate phone numbers

12/18

nomao
Goal : expand user base
✓ Release of 3rd version with full integration of
Facebook:
-

encourage people to share their favorite places
and spread the word about Nomao

✓ Target early adopters: publications in tech
websites (techcrunch, ...)
✓ Deliver the best service

13/18

nomao
Visits per month

✓ April 2012 : over 7M visits/month (2.7M UV)
[source : Nielsen/Mediamétrie]

14/18

nomao
Thank you for
your attention
contact : estelle@nomao.com
Visit our website :
www.nomao.com

nomao
Competitors
e-reputation

Nomao
G+ Local
FB local
Yahoo local
Yelp
Yellow pages

content

CC
CC
C
CC
CC
CC

CCC
CC
C
CC
CC
CC

personalisation social sharing

CC
CC
C

CC
C
CCC

nomao
Revenue

17/18

nomao
French city guides

18/18

nomao

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Nomao: local search and recommendation engine

  • 1. nomao www.nomao.com Estelle Delpech, NLP manager LT-innovate Forum Brussels, 12th May 2012
  • 2. What is Nomao ? ✓ local search engine - « asian restaurants in London » ✓ uses social data - users log in with Facebook account - like favorite places, share with friends ✓ recommends places - e-reputation, users' friends, user's tastes 2/18 nomao
  • 3. Innovation @ nomao 1. Results' personalisation ✔ collaborative filtering ✔ profiling 2. Content processing ✔ ✔ NLP Data mining 3/18 nomao
  • 4. 1. Personalised results ✓ Collaborative filtering - Recommend the user places liked by people who have liked the same places as him/her ✓ Profiling - if user likes restaurants with tag « italian » - Nomao will recommend more italian restaurants 4/18 nomao
  • 5. 2. Content processing ✓ Spare the user the task of going through several websites to get relevant information about a place → aggregation: place merging → classification: terms' polarity + category → generation: text summary 5/18 nomao
  • 6. Place merging ✓ Information about places is collected from various sources - Source A : {name=Mac Donald's, address=London, tags=fast-food} - Source B : {name=McDonald, address=Greater London, tags=hamburgers} → Merge into one place ? nomao 6/18
  • 7. Terms' classification ✓A review: “Absolutely the best menu of any curry house - really enjoyed my evening at the Notting Hill Tandoori, the food was excellent and the staff was attentive – loved it.” ✓ Terms' classification: - « excellent food » → positive, menu -« attentive staff » → positive, service 7/18 nomao
  • 8. Summary generation ✓ Information about a place is stored as attribute/value pairs : - Name : Notting Hill Tandoori - Tags : restaurant, indian - Street : 23 All Saints Road - City : London - Zipcode : W11 1HE - Positive reviews : 79% - Positive terms : service :“attentive staff” ● menu :“excellent-food” ● nomao 8/18
  • 9. Summary generation “Notting Hill Tandoori” is a restaurant which offers Indian cuisine. It is located on 23 All Saints Road in London in the borough of Kensington and Chelsea. “Notting Hill Tandoori” got 79% of enthusiastic reviews from Internet users. Customers of this restaurant particularly appreciated the service (“great-service” “attentive staff” “friendly-service”) and the menu (“excellent-food” “food yummy” “food excellent”). [http://uk.nomao.com/2492344.html] 9/18 nomao
  • 10. The Company ✓ created in 2007 ✓CEO : F. Montagnon (overblog founder) ✓ R&D team expertise : - recommender systems - NLP - information retrieval 10/18 nomao
  • 11. Local search market ✓ Business opportunity : be the middle-man between mobile/internet users and local businesses 11/18 nomao
  • 12. Current business model ✓ At the moment, not enough famous to make benefits from the « middle-man » business model ✓Current business model: - advertisements - premium-rate phone numbers 12/18 nomao
  • 13. Goal : expand user base ✓ Release of 3rd version with full integration of Facebook: - encourage people to share their favorite places and spread the word about Nomao ✓ Target early adopters: publications in tech websites (techcrunch, ...) ✓ Deliver the best service 13/18 nomao
  • 14. Visits per month ✓ April 2012 : over 7M visits/month (2.7M UV) [source : Nielsen/Mediamétrie] 14/18 nomao
  • 15. Thank you for your attention contact : estelle@nomao.com Visit our website : www.nomao.com nomao
  • 16. Competitors e-reputation Nomao G+ Local FB local Yahoo local Yelp Yellow pages content CC CC C CC CC CC CCC CC C CC CC CC personalisation social sharing CC CC C CC C CCC nomao