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Mobile 2.0 : an insight into the
future of mobile applications

Pascal Poty
Responsable du Pôle Veille technologique
Agence Wallonne des Télécommunications
www.awt.be
Mobile 2.0: Mobility + Ubiquity = Mobiquity




     Mobile 2.0: what future for the
           mobile industry ?


         « Mobile is the most important new technology but
             we have no idea what it is going to become »

                                  Walter Mossberg (WSJ)
A new era of disruptions and opportunities



   Devices         Networks         Ecosystem
New business models
Mobile is the first real European media

The 7 assets of mobile as a media
1. First « Personal Mass Media »
2. Always in consumer’s pocket
3. Always connected or connectible
4. Built-in payment system
5. Used as an « inspiration point » (image, video, blogging…)
6. More relevant than Web at the Web Analytics level
7. Part of a social context engaging the consumer

     « Mobile is not the Widest Reaching Media, but the Most Intensely
                                   Involving Media » (Tomi T. Ahonen)
Towards a « data-driven » mobile environment

« The mobile device becomes people’s primary interface to the
  Internet and social Networks »
               Rudy de Waele - Mobile Monday Amsterdam – Sept. 2008


                                                                 « Kakasenai
                                                                  Keitai » (*)




             iPhone Facebook app. : 15 to 30% of the mobile audience

                                                                       (*) indispensable mobile
But what is « Mobile 2.0 » exactly?
                                                          User centric Strategy
                  Everywhere




                                         Near to Me                                   Next to Me




Web business




                     Hybrid Mobile 1.5




                                                                     Mobile 2.0


                                                Ticketing,
                                                access control,
                                                m-payment,
                                                m-marketing,                  « Everyone is in the Shop »
                                                Bluecasting,
                                                LBS
                                                QR- Barcode,
                                                image recognition…
               Mobile Ecosytem
Mobile 2.0 brings a new creative power (1)


Case : advergaming for TOHATO (Japan)

•  Objective: launch of two new snacks brand on the Japanese
   markets (Habanero, Satan Jorquia)
•  Each package contains a 2D barcode. You’re invited to join one
   of the two armies representing each snack brand.
•  Highly addictive: the more your recruit new « soldiers », the
   more you get ahead in the military hierarchy (viral effect)
•  TOHATO releases daily reports on the conflict evolution (who
   died with honor, who was defeated disgracefully…)
•  Today : 100.000 players fighting on 31 virtual battlefields
•  Bridges with social networks (Mixi, Facebook…) where players
   can share tips and strategies (best battle plans…)
Mobile 2.0 brings a new creative power (2)


          Celio : 2D barcodes (France)
Mobile 2.0 brings a new creative power (3)


    Mobile Recognition & Social Tagging:
    Shazam, SnapTell, Tonchidot, DigIT…
Mobile 2.0 means a new array of services (1)

My mobile cares about my health:
Karada Manager – KDDI (Japan)
•  « Smart Sports Run&Walk »
•  500.000 registrations in Nov. 08 – Service
   launched in Jan. 08)
•  Ubiquity access (mobile and web portal),
•  Management of training data (jogging tracks
   via GPS, calories consommées… ),
•  Second source of development for KDDI after
   music business
•  Collaboration with Adidas (mershandising,
   dedicated devices…).
Mobile 2.0 means a new array of services (2)

My mobile is a universal remote control:
« Mobile Regi » - NTT Data/Nissen (Japan)

•  Supported by a wide range of Japanese banks

•  Pay your paper bill by taking a picture of a 2D barcode with your
   mobile

•  Application connected to the mobile website of your bank where you
   can complete the transaction

•  Backstage : Java app. connected to a secured payment processing
   system
Mobile 2.0 means a new array of services (3)

My mobile is my bank:
Mobile Banking (South Korea)

•  7,8 million users of mobile banking services
   end 08 (+ 90% during last 12 months)

•  50 million of bank accounts managed through Internet
   (to compare with 48 million inhabitants)

•  3,5 million mobile users

•  Creation of a « virtual machine », downloadable app to secure
   transactions on any available device
Mobile 2.0 means a new array of services (4)


My mobile as an eco-tamagotchi:
Watch your energy consumption – Agilwave (USA)

•  Monitor your energy consumption in real-time

•  Help you reduce your ecological footprint

•  Multichannel approach (web and mobile)
Mobile 2.0 means a new array of services (5)

My mobile is a social platform:
CitySense (USA)

•  Location-based social network at the local scale

•  User-generated city-guide providing the best nightlife spots in
   real time

•  Social Tagging + location-based service = mobiquity
Mobile 2.0 means a new array of services (6)

My mobile is a 24/7 shop
Voyages-Sncf.mobi – SNCF (France)

•  Launched in December 2007

•  March 2008: 9000 visitors, 600 bookings and
   80 mobile transactions per day

•  Turnover x3 thanks to iPhone optimized
   version

    40% of iPhone users pay online
    Conversion rate > 40% compared with other devices
Thank you!

 Any question?




                 17

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Emakina Academy #12 : an insight into the future of mobile apps

  • 1. Mobile 2.0 : an insight into the future of mobile applications Pascal Poty Responsable du Pôle Veille technologique Agence Wallonne des Télécommunications www.awt.be
  • 2. Mobile 2.0: Mobility + Ubiquity = Mobiquity Mobile 2.0: what future for the mobile industry ? « Mobile is the most important new technology but we have no idea what it is going to become » Walter Mossberg (WSJ)
  • 3. A new era of disruptions and opportunities Devices Networks Ecosystem
  • 5. Mobile is the first real European media The 7 assets of mobile as a media 1. First « Personal Mass Media » 2. Always in consumer’s pocket 3. Always connected or connectible 4. Built-in payment system 5. Used as an « inspiration point » (image, video, blogging…) 6. More relevant than Web at the Web Analytics level 7. Part of a social context engaging the consumer « Mobile is not the Widest Reaching Media, but the Most Intensely Involving Media » (Tomi T. Ahonen)
  • 6. Towards a « data-driven » mobile environment « The mobile device becomes people’s primary interface to the Internet and social Networks » Rudy de Waele - Mobile Monday Amsterdam – Sept. 2008 « Kakasenai Keitai » (*) iPhone Facebook app. : 15 to 30% of the mobile audience (*) indispensable mobile
  • 7. But what is « Mobile 2.0 » exactly? User centric Strategy Everywhere Near to Me Next to Me Web business Hybrid Mobile 1.5 Mobile 2.0 Ticketing, access control, m-payment, m-marketing, « Everyone is in the Shop » Bluecasting, LBS QR- Barcode, image recognition… Mobile Ecosytem
  • 8. Mobile 2.0 brings a new creative power (1) Case : advergaming for TOHATO (Japan) •  Objective: launch of two new snacks brand on the Japanese markets (Habanero, Satan Jorquia) •  Each package contains a 2D barcode. You’re invited to join one of the two armies representing each snack brand. •  Highly addictive: the more your recruit new « soldiers », the more you get ahead in the military hierarchy (viral effect) •  TOHATO releases daily reports on the conflict evolution (who died with honor, who was defeated disgracefully…) •  Today : 100.000 players fighting on 31 virtual battlefields •  Bridges with social networks (Mixi, Facebook…) where players can share tips and strategies (best battle plans…)
  • 9. Mobile 2.0 brings a new creative power (2) Celio : 2D barcodes (France)
  • 10. Mobile 2.0 brings a new creative power (3) Mobile Recognition & Social Tagging: Shazam, SnapTell, Tonchidot, DigIT…
  • 11. Mobile 2.0 means a new array of services (1) My mobile cares about my health: Karada Manager – KDDI (Japan) •  « Smart Sports Run&Walk » •  500.000 registrations in Nov. 08 – Service launched in Jan. 08) •  Ubiquity access (mobile and web portal), •  Management of training data (jogging tracks via GPS, calories consommées… ), •  Second source of development for KDDI after music business •  Collaboration with Adidas (mershandising, dedicated devices…).
  • 12. Mobile 2.0 means a new array of services (2) My mobile is a universal remote control: « Mobile Regi » - NTT Data/Nissen (Japan) •  Supported by a wide range of Japanese banks •  Pay your paper bill by taking a picture of a 2D barcode with your mobile •  Application connected to the mobile website of your bank where you can complete the transaction •  Backstage : Java app. connected to a secured payment processing system
  • 13. Mobile 2.0 means a new array of services (3) My mobile is my bank: Mobile Banking (South Korea) •  7,8 million users of mobile banking services end 08 (+ 90% during last 12 months) •  50 million of bank accounts managed through Internet (to compare with 48 million inhabitants) •  3,5 million mobile users •  Creation of a « virtual machine », downloadable app to secure transactions on any available device
  • 14. Mobile 2.0 means a new array of services (4) My mobile as an eco-tamagotchi: Watch your energy consumption – Agilwave (USA) •  Monitor your energy consumption in real-time •  Help you reduce your ecological footprint •  Multichannel approach (web and mobile)
  • 15. Mobile 2.0 means a new array of services (5) My mobile is a social platform: CitySense (USA) •  Location-based social network at the local scale •  User-generated city-guide providing the best nightlife spots in real time •  Social Tagging + location-based service = mobiquity
  • 16. Mobile 2.0 means a new array of services (6) My mobile is a 24/7 shop Voyages-Sncf.mobi – SNCF (France) •  Launched in December 2007 •  March 2008: 9000 visitors, 600 bookings and 80 mobile transactions per day •  Turnover x3 thanks to iPhone optimized version   40% of iPhone users pay online   Conversion rate > 40% compared with other devices
  • 17. Thank you! Any question? 17