This presentation is related to Importance of Listening. Listening is very important in everyfield of life i.e. for education and job .

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What is listening
Types of Listening
Listening vs. Hearing
Importance of Active Listening
Barrier and Suggestions

5.  Listening
 What
is the process
we hear
 Mentally
organizing.

6. 
Passive Listening
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Attentive Listening
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Active or empathetic Listening

7. Passive listening is hearing what a person says
without responding to them in any way. The
person listening does not show any reaction
to what they have heard

8. 
Attentive listening occur when one is
genuinely interested in the speaker’s point of
view.

9. 
Active listening show the speaker that you
are concerned. Active listening leads to
getting better information.

10. Definite Intent to Listen
 Focus on the Speaker
 Verbal and Non-Verbal Encouragers
 Feedback Loop to Insure Accuracy
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11. Hearing- sense that allows you to
perceive sound; physical act- only
requires reception of sound waves
Listening- mental process that
requires concentrating on
sound, deriving meaning
from it, and reacting to it

12. Key Points

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Hearing---physical process
Listening---active mental process;
attempt to make meaning of what we
hear

13. Steps in the listening process
Your
knowledge, attitudes,
values, beliefs and
self-concept
influences your
perception.
Your own
needs, interests, attit
udes, and knowledge
affects your choice to
pay attention.
Not everyone hears
the same way. Men
actually prefer
certain frequencies.
Hearing
The reception of
sound.
Choosing
The act of
choosing to focus
attention on the
message.
Understanding
Deciding what the
message means to
you.
You first respond
emotionally, then
intellectually. Then
you decide how to
respond.
Responding
Your reaction to
the message. It
can be emotional
and intellectual.

14. Fast Facts
We listen at 125-250 wpm, think at 1000-3000 wpm
75% of the time we are distracted, preoccupied or
forgetful
25% of the time, we remember what we hear
Less than 2% of people have had formal education
with listening
Listening is not a natural process
All listeners do not receive the same messages

15. Mode of
Communication
Formal Years
of Training
Percentage of Time
Used
Writing
12 years
9%
Reading
6-8 yeas
16%
Speaking
1-2 years
30%
Listening
0 years
45%

16. Listening leads to learning
…openness encourages
personal
growth and learning

17. Active
Show
Listening
the speaker that you are
concerned
Leads
to getting better information

18. Shows
Leads
the speaker that you are concerened
to getting better information
Encourages
further communication

19. Importance of Active Listening Cont…

Potential to enhance Relationships

Calm down to upset Person
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Invite others to listen to you

Better Cooperation and Problem solving

20. Importance of Active Listening

Minimize Misunderstandings

Help us to Learn more

Help us to adapt and understand
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Key to success

Avoid Communication errors

21. 
Remember half of the listening just after a day.

75%of what we heard is incorrectly.

80% of time is spend on communicating during
walking hours and 45% is spend on listening.

Adults only listens 25% effectively

22. 
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Physiological limitation.
Inadequate background information.
Selective memory.
Selective perception.
Fear of being influenced or persuaded.
Bias and being judgmental.
Boredom.
Partial listening and distractions.
Rehearsing.
Selective perception.
Interference from emotions.

23. 
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Ask question if you don’t understand completely.
Avoid distraction.
Use direct eye contact.
don’t interrupt.
Read bath verbal and nonverbal messages.
Be empathetic.
Paraphrase to correct misinterpretations.
Evaluate the message after hearing all the facts.
Concentrate on the message as well as the messenger.
Give feedback to check accuracy.
Listen with your entire body.
Don’t talk so much.