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Social Media and some
ideas on the Future of the
 Football Business


      www.mediafuturist.com
      twitter.com/gleonhard
What does the Future hold -
  and how will we adapt to it?




Foresight is crucial.
Translation:
Networked Media.
Real-Time Media.
User-driven Media.
 Engaged Media.
Mobile
     Social
  Networked
   Real-Time
Users in Control
A huge shift in ‘Getting Attention’
Broadcast | Centralized |
One-Way | Push Media

       Shri   nking...
Expan   ding
Networked Media
Broadcast Media




Networked Media
Welcome to the era of Networked
 Business: Redefining ‘Selling’
Online and Offline are converging
Football Clubs + Social Networks =
Decreasing Role for the Middleman?
The          The    Television
 Clubs       Players Brodcasters




Everyone wants to reach the same audience
Reality Check
“Control = Money”?

“Potential public relations disaster”
“Encourages football supporters to find information about
their favorite players outside of the official club website”
“Issue of control...professional footballers are under the
control of the club almost at all times”
“Social networking systems threaten the status quo
because its professional footballers having personal
contact with fans, the media and others, which could be
terrifying for some football clubs”
Do you really have a choice?
So...who is the brand?


                         versus
Same issue...?
A tough but unavoidable Mega-Trend...
En-route to digital & decentralized...
The ‘captive consumer’ is...dying
It’s the framework that is changing not just the picture...
  EXPERIENCE not          Conversations not
  ‘download a copy’          Monolog

                                  Engage not Enrage

                                        Pull not Push
  Trust                                     Return on
   not                                  Involvement not
                                           Investment
 Control
                     Co-Producers not just
                   Consumers > Fans >Users

2.1 Billion on the Internet, 4.3 Billion on the Mobile
The Consequences of Total Control?
Old
Cashcow




          New Cashcows
Thinking about protecting your IP / Content?




Engage, involve, attract, aggregate!
Hyper-Competition
 Hyper-Collaboration
Command & Control
     becomes
Coordinate & Cultivate
      *Thomas Malone “The Future of Work”
Because we are all connected, soon,

      ‘Going Direct’
            becomes

  the New         Normal
Clubs become...

                     sh ers
            P u b li
         Broad
               caste
                     rs
        M edia
       C ont ent
Football Club 2.0 --------- The Mission
               Manage


 Distribute

                                 Aggregate
 Connect
                                   Guide


                        Curate
Going Direct: Club to Fan
       Lee Strafford, Sheffield
Wednesday chairman: “I don't see
  how a media business owns a
relationship with fans of the future”
  Online TV channels
  Webcasts / Online Radio
  iPhone / Mobile Apps
  Social Network Groups
  Twitter News Network (TNN)
Where is this going?




  Complete TV & Internet Convergence
  Radical Fragmentation of Audiences
              3D Screens
          Augmented Reality
            Virtual Venues
     Mobile TV = Video Snacking
Trends: Challenges & Threats & Opps?
    (Some) TV Networks face declining revenues
    because advertising is moving to the Internet
    Vast improvements in mobile gadgets means
    fans can ‘broadcast’ from the venue, themselves
    Competition for people’s attention is constantly
    exploding: more choices all the time
    Radical fragmentation of audience driven by
    explosion in media consumption offerings
Social
Media will
soon beat
  eMail,
Video may
 well beat
  Search
Social-Mobile-Web-Native Marketing: Pull
“Followers, Friends, Fans, Users”
       Attract and addict
     Low-cost, very targeted
         Conversational
     Engagement is the goal
  Message: share. follow. talk.
   Based on Trust not Control
Gaining customers via Social Media
How Dell does Twitter
You are in the Audience Business




                           Source: Flickr
Don’t (just) sell copies - sell

Experiences!
News meets Magazine meets TV...?
User Interfaces make all the difference
      The computer is work.
   The iPhone is ... kind of work.
  The iPad / Tablet is... not work
What really matters is Liquidity
AS
  oc
     ial
         Med
            ia
                 St
                   rat
                       e   gy
Football Clubs
   become
Connectors -
not just ‘Directors’
Social Media is the new

 Customer
Relationship
Management
My final advise(s)
App Store: “Media Futurist”
Thanks for your attention!




email me at gerd@mediafuturist.com
  twitter.com/gleonhard
   facebook: gleonhard

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