2. INTERNET
As an umbrella term that includes the associated terms
cyberspace and the Web (World Wide Web).
Refer to the actual network and the exchange of data
between computers.
Social spaces where relationships, communities, and
cultures emerge through the exchange of text and
images, either in real time or in delayed time
sequences. (Markham, 2003)
Email has been the most frequently used Internet tools
in the survey research for its convenience.
3. TYPES OF INTERNET SOURCES
Youtube
Skype (Online Conferencing)
E-mail
Web Survey Application
Facebook
4. Research articles
R1 The Youtube effect: How youtube has provided
new ways to consume, create and share music
Using the Internet for Survey Research:
R2 A Case Study
English language teaching and learning issues in
R3 Malaysia: Learners’ perceptions via Facebook dialogue
journal
‘America’ through my eyes and your eyes: The
R4 development of Intercultural Awareness in Spanish
Language Class
R5 • The Use and Abuse of Online Social Network Sites by
Gen Y in the EU: Can Marketing Make a Difference?
5. PARTICIPANTS
R1 R2 R3 R4 R5
Teenage 203 LIS 46 private 10 students 239
musician – (Library and and public taking Generation Y
Wade Information college and advanced students
Johnston Science) university Spanish class (internet
authors students in consists of: literate)
3 Panels - Kota Kinabalu,
who are Sabah. - 5 native
selected by the Spanish
researcher - 4 Latin
America
9 audience - 1 Spanish
members Castilian
6. DATA COLLECTION
R1 R2 R3 R4 R5
Observation Mixed Journal entry Computer Online social
via Youtube method-Both via facebook mediated network
Quantitative & communicatio
Interview via Qualitative Participants n (internet) • Open-ended
SKYPE implied respond to questions
1. Survey questions • Pre- test
Email questionnair posted by • A semi-
conversation e (both print researcher on • Surveys structured
and interview & internet) the group’s (Online questionnaires
2. Web survey wall. discuss)
Live interviews application
by the panels To investigate • Video
with the respondents’ recorded
audience behaviour
about the during the • Post
Wade’s survey evaluation
performance session.(open- surveys
(after live ended
performance) question)
7. DATA ANALYSIS
R1 R2 R3 R4 R5
Triangulation • Descriptive Journal entries • content • transcript
method – draw statistics- were analysed analysis
conclusion (histogram/pie using content • coding
based on data charts analysis and •generalizatio
collected - to categorised n •Interpretation
assure the • use and synthesis
completeness Cronbach’s of data
of finding. aplha
reliability
coefficient
• Content
analysis-
open-ended
question
8. STRENGTHS LIMITATIONS
1. Communication facilitation 1. Technological limitations
Easy access and convenience Technology will fail.
Receiving of messages in a non-
2. Practical and economic benefits chronological sequence can disrupt the
Recruitment is easily negotiated flow of topic discussion.
through email
Reduced travel, venue and 2. Network traffic
transcribing costs; Chat communication can become
Easy communication storage and disjointed through lag caused by signal
archiving; delays and overcrowded lines.
Ease of publishing and updating Low speed modems when
results online. obtaining response rate via web survey/
problems of loading the questionnaire
3. Access to diverse participants from home computers.
Diversity can be obtained from a
range of groups, geographical locations
and across national boundaries.
Enable members to gather across
distances to exchange ideas.
9. Ethical issues
Obtaining the permission with the participants about
the research.
Confidentiality.
Example: their name refer as pseudonyms.
Privacy and Protection
Example: Protecting participants’ privacy – post in
closed group. Unique case ID given to the participants.
10. CONCLUSION
Data collection over the internet has many potential
benefits.
Unfortunately, it also has many potential problems.
However with CAREFUL planning, many issues can be
avoided altogether.
This type of data-collection remains a decision that the
research must weigh carefully.
11. References
Clarke, R. (1998). Message transmission security risks. [Online]
http://www.anu.edu.au/people/Roger.Clarke/II/CryptoSecyRisks.html
[2000, May 16]
Connor, H. & Madge, C. (2003). “Focus groups in cyberspace”: using the
internet for qualitative research. Qualitative Market Research: An
International Journal. 6(2). 133-143. DOI: 10.1108/13522750310470190
Erickson, T. (1999). Persistent Conversation: An Introduction.
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http://www.ascusc.org/jcmc/vol4/issue4/ericksonintro.html
[2000, May 15].
Gaiser, T.J. (1997). Conducting On-Line Focus Groups: A
Methodological Discussion.
Hiew, W. (2012). English language teaching and learnin issues in
Malaysia: Learners’ perceptions via facebook dialogue journal.
International Refereed Researh Journal, 3(1),11-19.
12. References
Hirst, A., Bednall, D. D., Ashwin, S. M. & Icoz, O. 2009, ‘The use and abuse
of online social network sites by Gen Y in the EU: can marketing make a
difference?,’ in ICBME 2009: Proceedings of the 5th International
Conference on Business, Management and Economics, 22 – 24 October
2009, Yasar University, Izmir, Turkey, viewed 20 May 2010,
<http://wbiconpro.com/10.Marie.html>.
Levinson, P. (1990). Computer conferencing in the context of the evolution
of media. In L.M. Harasim. (Ed.), Online education: Perspectives on a new
environment. NY: Praeger.
13. Reference
Smith, M.A. (1992). Voices from the WELL: The Logic of the Virtual
Commons. [Online]
http://www.sscnet.ucla.edu/soc/csoc/papers/voices/ [2000, January 4].
Stewart, F., Eckermann, E, and Zhou, K. (1998). Using the Internet in
Qualitative Public Health Research: A Comparison of Chinese and
Australian Young Women's Perceptions of Tobacco Use. Internet Journal
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[Online] http://cleo.murdoch.edu.au/ajet/ajet15/wild.html
Zhang, Y. (2000). Using the internet for survey research: A case study.
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