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The Interviewer Illusion Interviewers often overrate their discernment. ,[object Object],[object Object],[object Object],[object Object]
Structured Interview A formal and disciplined way of gathering information from the interviewee. Structured interviews pinpoint strengths (attitudes, behaviors, knowledge, and skills). The personnel psychologist may do the following: ,[object Object],[object Object],[object Object]
Appraising Performance Appraising performance serves the purposes of:  1) employee retention, 2) determining rewards/pay and 3) the encouragement of better performance.
Personnel Psychologist ’ s Tasks
Satisfaction & Engagement Harter et al., (2002) observed that  employee engagement  means that the worker: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Engaged workers are more productive than non-engaged workers at different stores of the same chain. Capital-Journal/ David Eulitt/ AP/ Wide World Photos
Managing Well Every leader dreams of managing in ways that enhance people ’ s satisfaction, engagement, and productivity in his or her organization. Larry Brown offers 4-5 positive comments for every negative comment. Ezra Shaw/ Getty Images
Harnessing Job-Relevant Strengths Effective leaders need to select the right people, determine their employees ’  talents, adjust their work roles to their talents, and develop their talents and strengths.
Motivation and Work
Motivation and Work ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Motivation ,[object Object],[object Object],Aron Ralston AP Photo/ Rocky Mountain News, Judy Walgren
Perspectives on Motivation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Instincts & Evolutionary Psychology ,[object Object],Where the woman builds different kinds of houses the bird builds only one kind of nest. © Ariel Skelley/ Masterfile Tony Brandenburg/ Bruce Coleman, Inc.
Drives and Incentives ,[object Object]
Incentive Where our needs  push,   incentives  (positive or negative stimuli)  pull  us in reducing our drives. A food-deprived person who smells baking bread (incentive) feels a strong hunger drive.
Optimum Arousal ,[object Object],Harlow Primate Laboratory, University of Wisconsin Randy Faris/ Corbis
A Hierarchy of Motives ,[object Object],(1908-1970)
Hierarchy of Needs Hurricane Survivors Menahem Kahana/ AFP/ Getty Images Mario Tama/ Getty Images David Portnoy/ Getty Images for Stern Joe Skipper/ Reuters/ Corbis
Hunger ,[object Object],When do we eat? When there is no food in our stomach. When we are hungry. How do we know when our stomach is empty? Our stomach growls. These are also called hunger pangs.
The Physiology of Hunger ,[object Object]
Stomachs Removed Tsang (1938) removed rat stomachs, connected the esophagus to the small intestines, and the rats still felt hungry (and ate food).
Body Chemistry & the Brain ,[object Object],Rat Hypothalamus
Hypothalamic Centers The lateral hypothalamus (LH) brings on hunger (stimulation). Destroy the LH, and the animal has no interest in eating. The reduction of blood glucose stimulates  orexin  in the LH, which leads rats to eat ravenously.
Hypothalamic Centers The ventromedial hypothalamus (VMH) depresses hunger (stimulation). Destroy the VMH, and the animal eats excessively. Richard Howard
Hypothalamus & Hormones The hypothalamus monitors a number of hormones that are related to hunger. Hormone Tissue Response Orexin increase Hypothalamus Increases hunger Ghrelin increase Stomach Increases hunger Insulin increase Pancreas Increases hunger Leptin increase Fat cells Decreases hunger PPY increase Digestive tract Decreases hunger
Set Point ,[object Object],If weight is lost, food intake increases and energy expenditure decreases. If weight is gained, the opposite takes place.
The Psychology of Hunger ,[object Object]
Taste Preference: Biology or Culture? ,[object Object],Richard Olsenius/ Black Star Victor Englebert
Hot Cultures like Hot Spices ,[object Object]
Eating Disorders ,[object Object],Reprinted by permission of  The New England  Journal of Medicine,  207, (Oct 5, 1932), 613-617. Lisa O ’ Connor/ Zuma/ Corbis
Eating Disorders ,[object Object]
Reasons for Eating Disorders ,[object Object],[object Object],[object Object]
Obesity and Weight Control ,[object Object]
Obesity http://www.cyberdiet.com A disorder characterized by being excessively overweight. Obesity increases the risk for health issues like cardiovascular diseases, diabetes, hypertension, arthritis, and back problems.
Body Mass Index (BMI) Obesity in children increases their risk of diabetes, high blood pressure, heart disease, gallstones, arthritis, and certain types of cancer, thus shortening their life-expectancy.
Obesity and Mortality The death rate is high among very overweight men.
Social Effects of Obesity ,[object Object]
Physiology of Obesity ,[object Object]
Set Point and Metabolism When reduced from 3,500 calories to 450 calories, weight loss was a minimal 6% and the metabolic rate a mere 15%. The obese defend their weight by conserving energy.
The Genetic Factor Identical twin studies reveal that body weight has a genetic basis. The obese mouse on the left has a defective gene for the hormone leptin. The mouse on the right sheds 40% of its weight when injected with leptin. Courtesy of John Soltis, The Rockefeller University, New York, NY
Activity Lack of exercise is a major contributor to obesity. Just watching TV for two hours resulted in a 23% increase of weight when other factors were controlled (Hu & others, 2003).
External cues for eating ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Hunger ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Hunger - Blood glucose theory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Appetite - The psychological factor ,[object Object],[object Object],[object Object],[object Object]
Satiety ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Review - The Psychology of Hunger ,[object Object],[object Object],[object Object],[object Object],[object Object]
Summary
The Psychology of Sex Hunger responds to a need. If we do not eat, we die. In that sense, sex is not a need because if we do not have sex, we do not die.
The Need to Belong ,[object Object],“ Cast Away, ”  Tom Hanks, suffers from social starvation. 20 th  Century Fox/ Dreamworks/ The Kobal Collection
Aiding Survival Social bonds boosted our ancestors ’  survival rates. These bonds led to the following: ,[object Object],[object Object],[object Object]
Belongingness ,[object Object],[object Object],[object Object],[object Object]
Achievement Motivation  ,[object Object],Skinner devised a daily discipline schedule that led him to become the 20 th  century ’ s most influential psychologist. Ken Heyman/ Woodfin Camp & Associates
Achievement Motivation People with a high need to achieve tend to: ,[object Object],[object Object],[object Object]
Sources of Achievement Motivation Why does one person become more motivated to achieve than another? Parents and teachers have an influence on the roots of motivation. Emotional roots:  learning to associate achievement with positive emotions. Cognitive roots:  learning to attribute achievements to one ’ s own competence, thus raising expectations of oneself.
Psychology at Work The healthy life, said Sigmund Freud, is filled by love and work. Culver Pictures
Attitudes Towards Work ,[object Object],[object Object],[object Object],People have different attitudes toward work. Some take it as a:
Flow & Rewards Flow is the experience between no work and a lot of work. Flow marks immersion into one ’ s work. People who  “ flow ”  in their work (artists, dancers, composers etc.) are driven less by extrinsic rewards (money, praise, promotion) and more by intrinsic rewards.
Work and Satisfaction ,[object Object]
Harnessing Strengths Identifying people ’ s strengths (analytical, disciplined, eager to learn etc.) and matching them to a particular area of work is the first step toward workplace effectiveness.
Do Interviews Predict Performance? Interviewers are confident in their ability to predict long-term job performance. However, informal interviews are less informative than standardized tests.
Organizational Psychology ,[object Object]
Motivation and Behavior — ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Achievement motivation (n-ach) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Authority/power motivation (n-pow) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Affiliation motivation (n-affil) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
McClelland focused on achievement motivation ,[object Object],[object Object],[object Object]
High vs Low achievement motivation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Goal orientation theory ,[object Object],[object Object],[object Object],[object Object],[object Object]
Goal orientation ,[object Object],[object Object],[object Object],[object Object],[object Object]
What kinds of conditions affect work motivation? ,[object Object],[object Object],[object Object],[object Object]
Commitment to goals ,[object Object],[object Object],[object Object],[object Object],[object Object]
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6 employee motivation

  • 1.
  • 2.
  • 3. Appraising Performance Appraising performance serves the purposes of: 1) employee retention, 2) determining rewards/pay and 3) the encouragement of better performance.
  • 5.
  • 6. Managing Well Every leader dreams of managing in ways that enhance people ’ s satisfaction, engagement, and productivity in his or her organization. Larry Brown offers 4-5 positive comments for every negative comment. Ezra Shaw/ Getty Images
  • 7. Harnessing Job-Relevant Strengths Effective leaders need to select the right people, determine their employees ’ talents, adjust their work roles to their talents, and develop their talents and strengths.
  • 9.
  • 10.
  • 11.
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  • 16. Incentive Where our needs push, incentives (positive or negative stimuli) pull us in reducing our drives. A food-deprived person who smells baking bread (incentive) feels a strong hunger drive.
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  • 19. Hierarchy of Needs Hurricane Survivors Menahem Kahana/ AFP/ Getty Images Mario Tama/ Getty Images David Portnoy/ Getty Images for Stern Joe Skipper/ Reuters/ Corbis
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  • 22. Stomachs Removed Tsang (1938) removed rat stomachs, connected the esophagus to the small intestines, and the rats still felt hungry (and ate food).
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  • 24. Hypothalamic Centers The lateral hypothalamus (LH) brings on hunger (stimulation). Destroy the LH, and the animal has no interest in eating. The reduction of blood glucose stimulates orexin in the LH, which leads rats to eat ravenously.
  • 25. Hypothalamic Centers The ventromedial hypothalamus (VMH) depresses hunger (stimulation). Destroy the VMH, and the animal eats excessively. Richard Howard
  • 26. Hypothalamus & Hormones The hypothalamus monitors a number of hormones that are related to hunger. Hormone Tissue Response Orexin increase Hypothalamus Increases hunger Ghrelin increase Stomach Increases hunger Insulin increase Pancreas Increases hunger Leptin increase Fat cells Decreases hunger PPY increase Digestive tract Decreases hunger
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  • 35. Obesity http://www.cyberdiet.com A disorder characterized by being excessively overweight. Obesity increases the risk for health issues like cardiovascular diseases, diabetes, hypertension, arthritis, and back problems.
  • 36. Body Mass Index (BMI) Obesity in children increases their risk of diabetes, high blood pressure, heart disease, gallstones, arthritis, and certain types of cancer, thus shortening their life-expectancy.
  • 37. Obesity and Mortality The death rate is high among very overweight men.
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  • 40. Set Point and Metabolism When reduced from 3,500 calories to 450 calories, weight loss was a minimal 6% and the metabolic rate a mere 15%. The obese defend their weight by conserving energy.
  • 41. The Genetic Factor Identical twin studies reveal that body weight has a genetic basis. The obese mouse on the left has a defective gene for the hormone leptin. The mouse on the right sheds 40% of its weight when injected with leptin. Courtesy of John Soltis, The Rockefeller University, New York, NY
  • 42. Activity Lack of exercise is a major contributor to obesity. Just watching TV for two hours resulted in a 23% increase of weight when other factors were controlled (Hu & others, 2003).
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  • 50. The Psychology of Sex Hunger responds to a need. If we do not eat, we die. In that sense, sex is not a need because if we do not have sex, we do not die.
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  • 56. Sources of Achievement Motivation Why does one person become more motivated to achieve than another? Parents and teachers have an influence on the roots of motivation. Emotional roots: learning to associate achievement with positive emotions. Cognitive roots: learning to attribute achievements to one ’ s own competence, thus raising expectations of oneself.
  • 57. Psychology at Work The healthy life, said Sigmund Freud, is filled by love and work. Culver Pictures
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  • 59. Flow & Rewards Flow is the experience between no work and a lot of work. Flow marks immersion into one ’ s work. People who “ flow ” in their work (artists, dancers, composers etc.) are driven less by extrinsic rewards (money, praise, promotion) and more by intrinsic rewards.
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  • 61. Harnessing Strengths Identifying people ’ s strengths (analytical, disciplined, eager to learn etc.) and matching them to a particular area of work is the first step toward workplace effectiveness.
  • 62. Do Interviews Predict Performance? Interviewers are confident in their ability to predict long-term job performance. However, informal interviews are less informative than standardized tests.
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Notes de l'éditeur

  1. Preview Question 1: From what perspectives do psychologists view motivated behavior?
  2. Preview Question 2: What physiological factors produce hunger?
  3. Preview Question 3: What psychological and cultural factors influence hunger?
  4. Preview Question 4: How do anorexia nervosa, bulimia nervosa, and binge-eating disorder demonstrate the influence of psychological forces on physiologically motivated behaviors?
  5. Preview Question 5: What factors predispose some people to become and remain obese?
  6. Preview Question 8: How do internal and external stimuli influence sexual motivation?
  7. Preview Question 12: What evidence points to our human need to belong?
  8. Preview Question 14: What is the role of organizational psychologists?
  9. http://www.businessballs.com/davidmcclelland.htm American David Clarence McClelland (1917-98) earned his doctorate in psychology at Yale in 1941 and became professor at Wesleyan University. He pioneered workplace motivational thinking, developing achievement-based motivational theory and models, and promoted improvements in employee assessment methods, advocating competency-based assessments and tests, arguing them to be better than traditional IQ and personality-based tests.
  10. McClelland suggested other characteristics and attitudes of achievement-motivated people: ・ achievement is more important than material or financial reward. ・ achieving the aim or task gives greater personal satisfaction than receiving praise or recognition. ・ financial reward is regarded as a measurement of success, not an end in itself. ・ security is not prime motivator, nor is status. ・ feedback is essential, because it enables measurement of success, not for reasons of praise or recognition (the implication here is that feedback must be reliable, quantifiable and factual). ・ achievement-motivated people constantly seek improvements and ways of doing things better. ・ achievement-motivated people will logically favour jobs and responsibilities that naturally satisfy their needs, ie offer flexibility and opportunity to set and achieve goals, eg., sales and business management, and entrepreneurial roles.