Afro asia presentation

Afro-Asia Presentation
PROPOSAL
ON
E-BUSINESS B2B AND B2C
WEBSITE INTEGRATION SYSTEM
Presented by
Tunde Omitogun, Managing Director, Hisplus Systems Limited.

Hisplus Systems Limited

Project Overview
 To embed interactive business-
to-business platform into Afro-
Asia web system.
 To incorporate business
interactive capacity
 To convert Afro-Afia web portal
to B2B interactive online
system
 To develop and promote b2b
and b2c processes for Afro-Asia


Objectives
 To develop online administrative platform
 To develop database backed enquiries ability
 To establish company product ranges and its availability
 To develop online sales-payment orders system
 To develop distribution-transportation orders
 To develop job enquiry system.
 To develop online payment system
 To dev. Nnewi Point of Sales (POS) system.
 To dev. Customers Management System.
 To create listening platform of social media

Benefits
 B2B and B2c business processes
 Increase productivity
 Improve collaboration and communication
 Streamline organizational management across a wide range of business
scenarios.
 Revenue Growth through
 Clients get faster and easier access to product information
 Quicker response to their requests, get better customer support
 Ability to buy products online.
 Automated sales and customer support
 Cost Savings through reduction in
 Order Processing Cost
 Supply / Distribution orders
 Sales and support costs

Benefits (value added)
 The cost of acquiring customers through online channels is always
cheaper than other traditional methods
 Improve customer service ability to have constant interaction with
customers through the B2B portal helps companies serve
customers better.
 The B2B portal solution allows tracking the whole ordering
process from payment to delivery and brings greater efficiency in
customer service.
 Directly buy products using the shopping cart reduce sourcing
time cycle.
 The customers can select products from the integrated online
catalogue.


Benefits (value added)
 Customers can sends purchase orders or directly buy
products using the shopping cart.
 Discussion board, forum, that helps in getting valuable
feedbacks on time, building new partnerships using the
networking ability and disseminating important
information to customers easily.
 Real time access to current product information is vital for
an accurate buying decision.
 Updating product content and other information using
customized forms, help buyers and other associates to
take critical decision promptly.
 Automated procurement and approval method stops
maverick buying.


Scope
 Admin / E- business buyers’ platform
 Payment gateways (Online Shopping)
 Registration / Login
 Sales / Inventory Management
 Online Catalogue / Quotation system
 Distribution / Transport Management
 Job Management
 Search System
 Desktop Integration System
 Customer Management System / Social Media system
 Point Of Sales (POS)
 Desktop Integration System

Design and Development
Admin / E- business buyers’ platform
W
O
R
K C
S F U
A Sales Reporting
D Trans / R S
&
M Delivery O T
B N O
I
A T
N C M
Central E
K Payment O
Database R
E F
O
N F Products F
D F Catalogue I E
I C N
C Supply &
Career E D
E Inventory


Admin
 Create User Access ( Acct. / Sales / Manager / Store keeper / etc
 Create / Activate Customers Details
 Create products catalogue
 User Accounts
 Role Permissions
 Sales Types
 Credit Status
 Payment Terms
 Payment Methods


E-Business (B2B)
 Customer Relation Management
 Customers Details / Sales History
 Credit History / Contact types (email / SMS )
 Sales
 Place An Order / Outstanding Sales Orders
 Order Inquiry / Print Price Lists
 Order Status Reports (Print)
 Orders Invoiced Reports
 Order Delivery Differences Report


Receivables / Inventory
 Select Order to Invoice
 Enter Receipts
 Allocate Receipts or Credit Notes
 Customer Transaction Inquiries
 Customers Listing by Sales areas / By Sales persons
 Transaction Inquiries ( Sales invoice / Credit note /
Receipt with respect to date period)
 Inventory Item
 Receive Purchase Orders
 Inventory Item Status
 Inventory Item Usage
 List Inventory Status By Location/Category
 Add A New Item

D6 Inventory D1 Products/prices D2 Customer payment history
Product numbers, Products, price
inventory levels information Credit status
2. Verify
Open
1. Collect product
Orders Orders 3. Authorize orders
order numbers
credit
D3 New orders
info & stock
on hand
Rejected,
partly filled
orders

Back
Back orders 4. Notify orders
customer
D4 Back orders

Customer notification
Customer Rejected
orders

D5 Rejected orders


On-line Payment
• Design and
Development of
Products Cart
• Payment of
N150k setup fee
to ISP provider
• 1.5% or maximum Terminal
of N2000 / Terminal Terminal
product sold ISP Gateway Payment
through credit – (Interswitch) to
debit card / ATM 150k /1.5% Afro-Asia
Terminal
Immediate Bank Account
processing
of each
transaction

Terminal
Terminal

Buying Over the Internet

Access
Browse
Log on to Afro-Asia
products
internet web
catalog
portal

Input sent Review Fill out
Afro-Asia response to request
Place order request for for Pick items
order entry quotation
system quotation form


Registration / Login
 Registration of new customers online
 Verification through email / SMS validation
 Login of registered members with valid
username and password
 Login customers are directed to a secured
socket (https) for security
 https can not be easily hacked into like
http.


Sales Management
Customers will have access to the following
from their dashboard.
 Sales order quotation
 Sales quotation Sales history
 Sales Status
 Direct online payment
 Payment Status
 Delivery Status
 Delivery method
 Approval Status

Inventory Item
 Customers have access to Products
availability status
 Latest Products
 Up coming products
 Quantity available
 Loading time confirmation
 Detailed Price List


Online Quotation System
• Customer can make
quotation directly.
• Will be required to
register / login after the
send button is pressed.
• All information sent to AA
online database.

Customer
Quotation Afro-Asia
Order request Bank Account
Online Request CC / DC / direct
payment

Online Quotation System
Invoice
Customer
Products Customer order via internet
mail, phone, SMS

Inventory status Order entry/
sales configuration

Orders
Planned
Finished Shipment shipments
product Routing
planning
inventory
Pick list Planned
shipments
Shipment & routes
execution

Shipped orders Scheduling

Invoicing


Career Management
 Vacancies Automatically Listed
 Applications select and fill online form for various
deliverables
 Attachment Cv
 Admin can search for application by all the variables (
Discipline, years of experience, age, location, state-of
origin etc)
 Contact can be made via email / sms on selected /ticked
application
 Provision made for non available post to be applied for
for future reference


Search System
 Products search system based on
 Year of production
 Price
 Colour
 Size
 Model Number
 Name
 Weight
 Unit of Measurement
 Other attributes as defined by the administrator


POS System

Customer’s
receipt Management
Inventory information
database system
UPC and
Scanner
Point-of-sale quantity • Search Product.
/
transaction • Password Control.
Credit / Debit /
ATM Card Quantity,
processing • Multiple Card
Date, system Item, quantity, Payment.
Terminal time date, time, price
• Sign In, Sign Out.
Price Purchases • Barcode Scanning.
database • Discounts.
Item
database


Transportation
Buyer

Electronic
distribution
Traditional
delivery
1. Search and
5. After sales Identify
service

4. Product & 2. Selection
service and Order
delivery

3. Purchasing


ERP INTEGRATION
Integrating Afro-Asia Online system will be accomplished with
combination of the following methods
 Batch Downloads
 This for copying online managed data from any ERP system.
Integrating any ERP system (SAP / Microsoft Dynamics / JD-Edwards
etc) to the online server system.
 Batch downloads could be used for product catalog, customer data, and
pricing data, and can also work well for inventory and order-status data.
 Real-Time Connectors
 Using real-time connectors wrap the programming interfaces on any
ERP system with component executed in real time.
 Component is essentially a proxy object that can then be instantiated
and called from any user interface.


ERP INTEGRATION
 Queued Connectors
 The queued-connector technique for integrating Afro-Asia eCommerce
Server application with an ERP system adds a queuing technology to
make the calls asynchronous.
 It employs a proxy object to access the ERP API.
 A request for checking message / information on queue is initiated
 It is also a real time integration system
 Mirrored Updates
 As events occur on the system (for example, inventory is updated,
customers are added, product pricing is changed), they are transmitted
over a real-time connector to the ERP application.
 Updates are mirrored from the ERP system constantly throughout the
day to the back-end databases of the eCommerce Server application.
 All processing requests are directed to SQL Server database.
 Both ERP and Afro-Asia Online system are concurrently updated

ERP INTEGRATION INTERFACE
The following data interface will be used;
 CSV Export
 CVS Import
 XML Export
 XML Import
 Database Export
 Database Import
 Web-Services Server
 Web-Services Client


CONTROL DEPARTMENT
INTEGRATION MODEL
 Control Model
 Permission
 Authentication
Control Dept.
Authentication.
/ Authorization
 Authorization
Control
 Auditing Department
Permission

before transaction at
every level is allowed.
Control Dept
Authentication Control Dept.
Authentication.
/ Authorization

Control Dept.
Authentication.


CONTROL DEPARTMENT
INTEGRATION MODEL Control Dept.
Permission, Au
thentication

Control Control
Department Department
Permission Permission

Control Control
Department Department
Authentication Permission

Control
Dept, Authenti
cation Control Dept.
Authorization


CONTROL DEPARTMENT
Key System Features
 Authentication Sales

 Authorization
 Auditing Transportation POS

 Security Access Control
Administration Department

CRM Inventory


CONTROL DEPARTMENT
 Control Department .
 Control through 5 levels
Permission, Authentication and
Authorization
 5 levels = 5 senior management code
permission
 Authentication: enables integration of
multiple security systems across
corporate boundaries through unique
verifiable identity relationships.
 Whistle blowing procedures
 Authorization and Permission controls
 Supervisory controls
 Audit trail

Authorization and Authentication
 Cash Disbursement
 Check validity of payments made to the banks
 Identify checks out of sequence
 Identify purchases just under the naira limit that
require additional approval
 Identity vendors/customers with the same address
 Identify unusually close sequential patterns of
invoice numbers
 Verify existence of vendors with common names
 Extract invoices posted with duplicate purchase
orders


Authorization and Authentication
 Sales / Account Receivable
 Ascertain associate purchases from large amounts
 Determine return rates for promotional products
 Identify high-volume refunds customers
 Identify higher than average returns over time
 Identify refunds paid to company employees
 Review customers with a significant percentage of low or
negative margins
 Identify duplicate invoices if it exists
 Identify all customers in sales who are not in accounts
receivable.
 Identify any customers with no phone number
 Identify any customers whose contact phone number is the
same as the company's

Authorization, Auditing and Authentication
 Inventory
 Identify duplicate SKU numbers and description or cost
 Authenticate reconciled unmatched pay and remittances to
freight invoices
 Report on items with high value of balances and age
 Ascertain products with zero quantities or zero prices
 Identify obsolete inventory by sorted turnover analysis
 Audit inventory levels and turnover rates.


Authorization, Auditing and Authentication
 Authorize and Authenticate every Sales
and Purchasing
 Monitor and analyze invoices
 Purchase orders
 Shipping
 Inventory receipts
 Payments
 Customers transaction
 Sales receipts


Timeline


Requirements
 The available website into which e-business is to be
integrated must have a minimum of 150gb online
storage space
 Minimum of 2 desktop computers (Duo core / 2gb /
100gb hdd minimum) must be available at client’s site.
 Internet connection must be available at client’s site
 POS machine + 1 CC / DC terminal


Costing
 Payment gateways (Online Shopping)
 Setup cost (ISP provider Interswitch) 150,000
 Service charge per item sold (Interswitch)****** 1.5% / N2,000 max
 POS Terminal Integration
 Setup cost (By Gateway system provider Interswitch) 150,000
 Service charge per item sold 1.5% *****
 Card terminal
 Barcode terminal
 Design and development cost N2,015,000


Payment Terms

Payment Terms: 70% in advance and 30% on
completion


Data entry & input
Summary
Documents
Processing
& reports

Documents:
Internally generated
transactions: • pick list
Database • receiving notices
• shipped orders
• Stocked orders • Online payment /
Database update: paycheques
Externally generated
transactions: • customer orders Operational reports:
• customer orders • inventory • finished product
inventory status
• vendor invoices • purchase orders
• customer payments • customers
• suppliers


Summary 2
Original data

Data
collection

Data
edit

Data
Data manipulation
correction

Data
storage

Document
production


The End


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