20. RAPPORT BUILDING OPINION BASED GENERAL, OPEN-ENDED BEHAVIOUR BASED FACT BASED CLOSED-ENDED SITUATIONAL TYPES OF INTERVIEW QUESTIONS
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24. 1) Silence “ take your time” restate question 2) Generalities 3) The Verbal Explosion 3 Common Responses to Behaviour-based Questions
25. Your Success As an Interviewer Depends on: Clearly understanding the job requirements Establishing rapport & getting open communication Drawing out relevant information from the history Interpreting the history within the context of the three levels Making an informed decision