Policy for Exporting Taiwan ICT Capacity

1. 海外與國內資通信產業拓展經驗分享
行政院科技會報「產業國際拓銷」專家座談會
Kenny Huang, Ph.D.
黃勝雄博士
亞太網路資訊中心APNIC 董事
台灣網路資訊中心TWNIC 董事
huangksh@gmail.com
2013 Dec 26

2. Reciprocity
ECO System
Foreign Aid
Applications
2

3. Synergy Value
Strategic value
(contributed by foreign
country)
Earnings from cross
procurement (contributed
by TW bidder)
Capture by Taiwan
Value in use (contributed
by foreign country)
20/80 leverage
(contributed by foreign
country)
Baseline project value
(contributed by foreign
country)
Taiwan’s
Foreign Aid
Source of
Value
Distribution
of Value
3

4. STRENGTHS
我國
SWOT分析
先進電子化政府推動經驗
優異資通信技術
成熟國際合作計畫經驗
國際專案經驗不足
ICT品牌
Language ?
整合政府/產業資源共同拓
展海外資通信市場
邦交國對我國ICT技術需求
國際標案競爭激烈
應收款 A/R延遲風險
訴訟管轄權法院所在地
OPPORTUNITIES
Policy Environment
友邦
PBST分析
WEAKNESSES
執政黨與在野黨政策方向
與我國邦交情況
ICT政策與法規環境
Business Environment
GDP 成長
主要產業和外匯來源
政府資訊服務供應商概況
THREATS
Society Environment
人口，土地面積及首都
文化，教育，宗教情況
風土民情，社會發展
Technology Environment
電信網路市場概況
網際網路普及度
資通訊政策主導部會
4

5. Changed Tendering Mechanism
BEFORE
AFTER
Taiwan
local tender offer
Foreign country
international tender
offer
Competitive process
for contract
Competitive process
for contract
Oversea project
implementation
Oversea project
implementation
Taiwan
local payment
Foreign country
A/R via single A/C
Single A/C
避免資源閒置
顯示即時資訊
保留完整記錄
直接撥款給境外供應商
政府指定銀行託管
Web追蹤專款流向
5

6. Columbia Obstruction Device
Hungry
rodent
Cheese
Electric grid
Shock
Cheese size
More
No go
Go
6

7. Business Opportunity Assessment
GEL 構面分析
GREAT CUSTOMERS
Characteristics
Value to You
EASY SALES
Value to Customer
LONG LIFE
Profit per Sale
Customer
Acquisition Cost
Investment
Required
Number
＋
Ease of Finding
Spending Patterns
?
$Value of Sale
+
Repeat Sales
Ongoing Sales Support
－
How Important
+
Competitive Advantage
＋
Price/Value Relationship
?
Entry Points
＋
－
Sales Support Required
－
Promotional Activities
+
Margins
Up-Selling and Cross-Selling－
Selling Cost per Sale
?
+
To Enter Business
+
To Keep Market Share
To Stay on the Cutting Edge +
7

8. Case Study : Requirement Engineering
Problem Tree
Human right
infringement
Restrict national
competency
Jeopardize
innovation
Limit access to
information &
knowledge
Inefficient
business processes
Limit network
services
Low Internet
penetration
Inadequate
Internet access
Poor
infrastructure
Inadequate skills
in network
operation
High access cost
Small market
Market failure
8

9. Case Study : Project Identification
Alternatives Analysis
Equal access to the
Internet
Improve national
competitiveness
Stimulate
innovation
Increase business
productivity
Human right
infringement
Restrict national
competency
Jeopardize
innovation
Inefficient
business processes
Enable knowledge
&information
sharing
Limit access to
information &
knowledge
Criteria (Socioeconomic): Universal access
Enrich Internet
accessibility
Limit network
services
Low Internet
penetration
New net-enabled
innovations and
services
High access cost
Neutralize access
cost
appropriate
Internet
penetration
Inadequate
Internet access
Poor
infrastructure
Inadequate skills
in network
operation
Small market
Market failure
Enabling
Infrastructure
Capacity building
Consultation on
stimulus planning
Consultation on
Govt. intervention
strategy
9

10. Design Summary
Performance
Targets/Indicators
Impact
The internet penetration
increased from **% to **% at
the end of project
implementation at year 4.
Outcome
The Internet infrastructure
expanded to 5 districts with **
sq. KM wireless service coverage
at the end of project
implementation.
Internet users in the 5 selected
districts increased ** at the end
of project implementation.
The Internet penetration of has
improved
The population in target districts
use advanced wireless services.
Outputs
1 Enabling infrastructure
2 Capacity building
Activities
The wireless service coverage
increases ** sq. KM in year 2.
The Internet users increased
from ** in year 3, to ** in year 4.
1.1 site survey
1.2 conceptual design (device approved by NTRC)
1.3 Base station colocation and leasing
1.4 detail design (spectrum approved by NTRC)
1.5 infrastructure implementation
1.6 service activation
2.1 site survey look and see
2.2 network engineering training
2.3 help desk training
2.4 remote hands and eyes SOP
2.5 network operation training
Data Sources/
Reporting Mechanisms
Assumptions (A) /
Risks (R)
Annual Internet statistics report .
International
Telecommunication Union (ITU)
A: The Ministry's policy
regarding the provision of public
network services remains
unchanged.
Project Report , Ministry of
Public Service
Records of Project Management
Office, NICTO
A: The NICTO ensures that the
wireless network is well
maintained, following
a maintenance standard.
A: Operating expenses remain
stable
R: The spectrum registration or
wireless service application
rejected by NTRC
R: The existing towers of base
station can't be shared for
colcation of new system.
Inputs
Donor – $2.3 million (80% )
•Consulting - $0.3 million
•Personnel - $0.45 million
•Equipment - $1.2 million
•Training - $0.25 million
•Contingencies - $0.1 million
Government - $0.47 million
(20%)
•Personnel - $0.2 million
•Transport and logistics - $0.1
million (NTRC; BS colocation)
•Operating expenses – $0.07
million
•Civil work – $0.1 million
10

11. Case Study :
Project Value
**% increase
**
**
KM2
KM2
**%
**%
WiFi
Coverage
Civil Work
Project Staffs
Penetration
GDP
Estimated Value
RoV: Return on Value
11

12. Multi-layer Expectations
Political Layer
President
Impact
ICT Infrastructure Development
1. Minimize digital divide
2. Improve employment opportunities
3. Stimulate innovation
Economical Layer
ICT Infrastructure Development
Outcome
1. Improve ICT infrastructure penetration
2. Create jobs through project implementation
Business Layer
ICT Infrastructure Development
Minister
Project Officer
Output
1. Implement ICT Infrastructure
12

13. Foreign Aid Project Procedure
Pre-Contract
Project Management
Customer Service
Billing
request
Bill
Customer
Satisfaction
Report
Customer
Billing
Report
Marketing
• Quotation
• Price negotiation
• Contract complete
Resource
Estimation
Customer
Satisfaction
Analysis
Sales
Contract
Confirmation
Actual
Bill (P*Q)
• Bill calculation and filing
Project
Manager
Procurement
Requirement
Procurement
Requirement
Ordering
Installation
Customer
Cares
Testing &
Confirmation
• Complaints
• Satisfactions
• Emergency
• Q&A
Finance
Actual
Bill (Q)
Operation
• Consumption
Billing
Billing
Follow up
• Issue invoice • Monitor billing status
• Control A/R
13

14. Cash Flow
Standard project cash flow behavior
Profit
TIME
Cash Flow
Breakeven
Cash Flow
AID project cash flow behavior
Profit
1 COGS
2
TIME
3 A/R time frame
Cash Flow
Breakeven
14

15. Case Study : Regulatory Framework
CODE IS LAW
LAW
NORM
MARKET
NORM
ARCHITECTURE
(Lawrence Lessig, 2000)
RFC2527,RFC3647 specifies requirements for CPs (Certificate Policies).
CPs are contractual documents. This could cause issue in many jurisdictions.
15

16. Case Study : Policy Hierarchy Considerations
Principles
Pros: Legitimacy
Cons: Hard to achieve &
inflexibility
Policies
Standards
PKI CA Architecture
Specifications
Guidelines
Procedures
Pros: Agility
Cons: Ad Hoc Topology
First Mover Advantage?
(Dominic Steinitz, 2002)
16

17. Housekeeping
Language Distribution of Diplomatic Allies
Portuguese,
4.5%
Italian, 4.5%
French, 9.1%
English, 50.0%
Spanish, 31.8%
English
Spanish
French
Portuguese
Italian
17

18. 風險因應策略
可行性/
有效性
非系統性風險
因應模式
專案管理與協調
事前防護
*MoU註記限制地理區(台灣/當地國)
採購, 人員篩選, 能力建構,
高/高
系統整合技術
事中應變
*緊急應變窗口, 外館/團部行政支援
高/中
國際標案競爭力
事後復原
*調整SOP流程, 改進方案與建議
高/中
系統性風險
因應模式
策略方案
可行性/
有效性
應收款AR風險
事前防護
*ICT協定加註免稅項目,擴大當地國採
購項目
高/中
高銷貨成本COGS
事中應變
*合約管理, 外館/團部行政支援
高/低
非履約項目
事後復原
*合約管理, 策略規劃, 多元需求管理
高/低
策略方案
說明: 系統性風險為廠商自身無法控制之風險
18

19. Business Potential Growth Strategy
ICT Service
Expansion
1. increase ICT infrastructure scale
3. expand ICT service coverage
Portfolio
Expansion
1. tiered services/value-added services
2. New business model
Quality
Enhancement
1. in-depth system resilient provision
2. SLA/KPI development
3. Helpdesk support systems
19

20. Recommendations (1/2) : e-Gov Alliance
2004.Oct.09 第一屆行政院政府資訊主管策略營/黃勝雄
Strategic
Vehicle
1. Sharing e-Gov experience among different
jurisdictions as a strategic vehicle
e-Gov
Technologies
1. Promote e-Gov technologies
2. Aggressively standardizing e-Gov technologies
3. Opensource e-Gov technologies
e-Gov
Partnership
1. Certifies e-Gov vendors
2. e-Gov vendor forum
20

21. Recommendations (2/2)
Get Ready
Helping
Others
1. Collaboration with Government agencies and
suppliers
2. Tax exemption and AR should be well evaluated.
1. Core value of the Foreign Aid Program
2. Helping others is a natural extension of every
business leader’s responsibilities.
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