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VSO Vietnam



 Code of Practice
Supporting Civil Society in Vietnam in
    organisational development




             Code of practice            1
Contents:

Introduction
Why VSO involved in CD/OD
VSO Vietnam’s idea
Other Models
Where are we now
Taking things forward




           Code of practice   2
Introduction


WHY VSO interested

  The desire to support CS orgs


  Many requests for OD/CB support
  to VSO

  Choice of Partners


  Perceptions of capacity

              Code of practice       3
Perceptions of
    capacity
   Questions relating to level of
    representation and accountability the
    organisation has with its client base:
     VSO key objective is inclusion of the
      vulnerable
     VSO has global tools and experience of
      measuring impact on inclusion

   Questions relating to level of openness
    to learning




                    Code of practice           4
VSO’s Idea


 Develop a framework that could
  be the basis:
   To support and stimulate OD in
    local NGOs

   To facilitate the work of VSO
    volunteers working in OD

 To facilitate cooperation amongst
 all stakeholders in supporting
 civil society
               Code of practice       5
The Code of practice


                                                           Lotus
                                                  Orchid



                                         Rose

                    Tulip

         Daffodil


Daisy

                       Self-assessment                      External assessment




                               Code of practice                                   6
Categories

1)   Social Accountability
2) Organisational Governance

3) Human Resource Management

4) Partnership and Collaboration

5) Monitoring and Evaluation

6) Financial and Legality

7)Project/Programme Management
                 Code of practice   7
Example 1

Accountability:
Phase   Sub-category       Progressive indicators



1       Clients are         - Services and information are provided
        aware of &       for clients.
Daisy
        receive the         - The organisation informs clients of the
        organisations    timing and activities taking place.
        activities.

        Organisational   - The Organisation understands the nature
        awareness of     of stigma and discrimination, and the rights
        stigma and       of their clients and affected communities
        discrimination




                         Code of practice                               8
Example 2

 Partnership and Collaboration:
Phase   Sub-category        Progressive indicators



4       Actively             - Potential partners for programmes and
Rose    considers         activities are identified based on
        opportunities     experiences and relationship, without
        to integrate or   selling out on ideas and principles.
        enlarge           - Organisations are actively approached to
        programmes        discuss potential partnerships.
        with other           - Meetings with strategic alliances take
        organisations     place on a regular basis.
                             - The organisation ensures accountability
                          to the various stakeholders (e.g. clients,
                          donors etc.)




                          Code of practice                               9
2 ways of applying



 Focus on one specific
 category

 Holistic development




            Code of practice   10
Advantages to NGOs
   From this or similar scheme


- Better image with Donors and
  INGO’s (branding and advocacy)

- More specific analysis of OD needs

- Sharing and support amongst
 NGO’s




                Code of practice       11
Other Models?

- Cambodian NGO GPP
  - Cambodian equivalent
    of NGORC runs scheme
  - 1 level
  - 17 organisations
    certified already
- PACT model of
  customised self
  assessment
- Codes of Practice from
  INGOS and HIV
                 Code of practice   12
Advantages INGO’s
   From this or similar scheme



- Commitment to change of local
  organisations more visible and
  measurable

- More specific analysis of support
  needed

- Sharing and support amongst all
  stakeholders (branding and
 advocacy)
                    Code of practice   13
Where are we now?


- We have a Framework with an
  idea to support OD already
 discussed with other stakeholders;
 other models have emerged too

- We have a Tool to support VSO
  office

- The CDWG exists and is a forum
  for developing the ideas further
               Code of practice       14
Taking things forward?



Collaboration & development
• Work in CDWG generally
• Work in a small group to
  develop idea further for CDWG




           Code of practice       15
N
TOR Code of practice group

Refine idea
•   Consider the models:
     • Consider comments from earlier reviews
     • Consider complexity/levels
     • Consider self v external certification
•   Fit to Vietnamese Context (NGOs or CSOs)
•   Involvement of VNGOs consider how to
    ensure the standards are owned and agreed
    by the VNGO community
•   Involvement of donors
Propose a scheme and plan to CDWG
  for discussion

                  Code of practice              16

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Vso code of practice review

  • 1. VSO Vietnam Code of Practice Supporting Civil Society in Vietnam in organisational development Code of practice 1
  • 2. Contents: Introduction Why VSO involved in CD/OD VSO Vietnam’s idea Other Models Where are we now Taking things forward Code of practice 2
  • 3. Introduction WHY VSO interested The desire to support CS orgs Many requests for OD/CB support to VSO Choice of Partners Perceptions of capacity Code of practice 3
  • 4. Perceptions of capacity  Questions relating to level of representation and accountability the organisation has with its client base:  VSO key objective is inclusion of the vulnerable  VSO has global tools and experience of measuring impact on inclusion  Questions relating to level of openness to learning Code of practice 4
  • 5. VSO’s Idea  Develop a framework that could be the basis:  To support and stimulate OD in local NGOs  To facilitate the work of VSO volunteers working in OD  To facilitate cooperation amongst all stakeholders in supporting civil society Code of practice 5
  • 6. The Code of practice Lotus Orchid Rose Tulip Daffodil Daisy Self-assessment External assessment Code of practice 6
  • 7. Categories 1) Social Accountability 2) Organisational Governance 3) Human Resource Management 4) Partnership and Collaboration 5) Monitoring and Evaluation 6) Financial and Legality 7)Project/Programme Management Code of practice 7
  • 8. Example 1 Accountability: Phase Sub-category Progressive indicators 1 Clients are - Services and information are provided aware of & for clients. Daisy receive the - The organisation informs clients of the organisations timing and activities taking place. activities. Organisational - The Organisation understands the nature awareness of of stigma and discrimination, and the rights stigma and of their clients and affected communities discrimination Code of practice 8
  • 9. Example 2  Partnership and Collaboration: Phase Sub-category Progressive indicators 4 Actively - Potential partners for programmes and Rose considers activities are identified based on opportunities experiences and relationship, without to integrate or selling out on ideas and principles. enlarge - Organisations are actively approached to programmes discuss potential partnerships. with other - Meetings with strategic alliances take organisations place on a regular basis. - The organisation ensures accountability to the various stakeholders (e.g. clients, donors etc.) Code of practice 9
  • 10. 2 ways of applying  Focus on one specific category  Holistic development Code of practice 10
  • 11. Advantages to NGOs From this or similar scheme - Better image with Donors and INGO’s (branding and advocacy) - More specific analysis of OD needs - Sharing and support amongst NGO’s Code of practice 11
  • 12. Other Models? - Cambodian NGO GPP - Cambodian equivalent of NGORC runs scheme - 1 level - 17 organisations certified already - PACT model of customised self assessment - Codes of Practice from INGOS and HIV Code of practice 12
  • 13. Advantages INGO’s From this or similar scheme - Commitment to change of local organisations more visible and measurable - More specific analysis of support needed - Sharing and support amongst all stakeholders (branding and advocacy) Code of practice 13
  • 14. Where are we now? - We have a Framework with an idea to support OD already discussed with other stakeholders; other models have emerged too - We have a Tool to support VSO office - The CDWG exists and is a forum for developing the ideas further Code of practice 14
  • 15. Taking things forward? Collaboration & development • Work in CDWG generally • Work in a small group to develop idea further for CDWG Code of practice 15
  • 16. N TOR Code of practice group Refine idea • Consider the models: • Consider comments from earlier reviews • Consider complexity/levels • Consider self v external certification • Fit to Vietnamese Context (NGOs or CSOs) • Involvement of VNGOs consider how to ensure the standards are owned and agreed by the VNGO community • Involvement of donors Propose a scheme and plan to CDWG for discussion Code of practice 16