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Cross-Channel Marketing & Measurement
Cross-channel is a media property, service, story or experience distributed across media platforms using a variety of media forms
The landscape has changed
[object Object]
Study by IDC says average American spends half-an-hour w/ magazine a day, 2.7 hours with TV, and twice that, 5 hours, with Internet.
comScore says over 84 million people watch Internet video in a day; average Facebook users spend over 4.5 hoursa month on the site.
YETwe spend 21.3% of our Ad budgets on print, 65.8% on TV, and only 6.4% on Internet.  (4.1% among Top 100!),[object Object]
Even When The Analysis is Limited to Premium Content, TV’s Ad Load is Far Higher Source: Video Metrix March 2010 Data Online Long-Form Premium Television
6 to 7 Minutes of Advertising Per Hour is Acceptable; 35% More Than is Currently Being Delivered Desired Length of Commercials Source:  ‘The future of original TV Viewing and the new digital consumer’’ survey conducted by comScore in December 2009
Brands Going For High Audience Reach with TV Only Hit A Plateau Reach and Effective Reach for a TV campaign as a function of cost
Adding Internet Builds Reach with Identical Investment Impact of a 90/10 budget allocation
Del Monte Digital Vision Offline Online Source: Forrester Research
Marketing Mix Model Outputs % Contribution To Sales TV Print Radio Effectiveness Trade Where does Digital fit? $$$
Marketing Mix Modeling has Limitations Digital’s curve hasn’t been seen long enough and spend is not high enough for high degrees of variance to appear Moving curve – not all impressions are the same Eg. How do you measure social? Synergistic and ordered effects
How do we measure New World fairly?
Display Advertising’s Early Mistake Does this one person’s click effectively reflect the branding impact of exposing the other 999 people to the same ad?
Traditional Marketing Mix Modeling, alone, is not enough Two Methods will work Marketing Mix Modeling + digital-driver analysis Integrated panels with “opportunity-to-see” survey Digital must fix it’s creative problem
Campaign Impact on Brand Effectiveness, Online Behavior and Sales Attitudes about the Brand Online Site Visitation and Trademark Search Exposure to advertising in TV, Online, Print channels Transactions and Retail Purchases
Synergistic and Ordered Effect From GroupM Search/M80/comScore study released in October 2009 Searchers involved with branded social media more likely to search lower in purchase funnel Consumers exposed to brand’s social media and paid search 2.8x more likely to search for that brand than those who only saw paid search alone 50% CTR increase in paid search when exposed to branded social media Among searchers using branded terms in query, CTR increased from 4.5% to 11.8% when searcher was exposed to both branded social media AND paid search For more information please contact:  Cindy Kerber Spellman  Director, Corporate Communications  T: +1 314 682 2055  E: cindy.spellman@groupmsearch.com
Multi-stage Modeling spreads credit appropriately. Example: Impact of Offline Media on Search (Retail) Transactions (000’s) ,[object Object],[object Object],[object Object]
Single-Source Panel + Survey Internet Ad Exposure TV Ad Exposure Survey for Opportunity to See Other Media
Brand Perceptions: Specific Attributes ,[object Object],=significantly greater/less than not-exposed at the 95% confidence level =significantly greater/less than not-exposed at the 90% confidence level Source: Cross Media Brand Survey Lift
Early results are very consistent …  ,[object Object]
Digital provides stronger ROI (driven by lower cost)
Part of the problem is the creative,[object Object]
Over 50% of the Impact of Advertising is Driven by the Strength of the Creative % Influence on Market Share ShiftsSource: Source: comScore ARS Global Validation Summary Creative  is 4x More Impactful in Influencing  Sales  Than  Planning Variables
Pre-qualifying Creative  Has Been Proven to Drive Better Advertising Results and Lower Upfront Development Costs Lower testing and production costs ,[object Object],	Volume increases ,[object Object],[object Object]
Implications: ,[object Object]
MMM + digital drivers analysis

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Timely & Creative Marketing Requires Controlling FrequencyTimely & Creative Marketing Requires Controlling Frequency
Timely & Creative Marketing Requires Controlling Frequency
 

Insight Address: "Cross-Media Marketing Synergies: Spreading Dollars Across Channels"

  • 2. Cross-channel is a media property, service, story or experience distributed across media platforms using a variety of media forms
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  • 5. Study by IDC says average American spends half-an-hour w/ magazine a day, 2.7 hours with TV, and twice that, 5 hours, with Internet.
  • 6. comScore says over 84 million people watch Internet video in a day; average Facebook users spend over 4.5 hoursa month on the site.
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  • 8. Even When The Analysis is Limited to Premium Content, TV’s Ad Load is Far Higher Source: Video Metrix March 2010 Data Online Long-Form Premium Television
  • 9. 6 to 7 Minutes of Advertising Per Hour is Acceptable; 35% More Than is Currently Being Delivered Desired Length of Commercials Source: ‘The future of original TV Viewing and the new digital consumer’’ survey conducted by comScore in December 2009
  • 10. Brands Going For High Audience Reach with TV Only Hit A Plateau Reach and Effective Reach for a TV campaign as a function of cost
  • 11. Adding Internet Builds Reach with Identical Investment Impact of a 90/10 budget allocation
  • 12. Del Monte Digital Vision Offline Online Source: Forrester Research
  • 13. Marketing Mix Model Outputs % Contribution To Sales TV Print Radio Effectiveness Trade Where does Digital fit? $$$
  • 14. Marketing Mix Modeling has Limitations Digital’s curve hasn’t been seen long enough and spend is not high enough for high degrees of variance to appear Moving curve – not all impressions are the same Eg. How do you measure social? Synergistic and ordered effects
  • 15. How do we measure New World fairly?
  • 16. Display Advertising’s Early Mistake Does this one person’s click effectively reflect the branding impact of exposing the other 999 people to the same ad?
  • 17. Traditional Marketing Mix Modeling, alone, is not enough Two Methods will work Marketing Mix Modeling + digital-driver analysis Integrated panels with “opportunity-to-see” survey Digital must fix it’s creative problem
  • 18. Campaign Impact on Brand Effectiveness, Online Behavior and Sales Attitudes about the Brand Online Site Visitation and Trademark Search Exposure to advertising in TV, Online, Print channels Transactions and Retail Purchases
  • 19. Synergistic and Ordered Effect From GroupM Search/M80/comScore study released in October 2009 Searchers involved with branded social media more likely to search lower in purchase funnel Consumers exposed to brand’s social media and paid search 2.8x more likely to search for that brand than those who only saw paid search alone 50% CTR increase in paid search when exposed to branded social media Among searchers using branded terms in query, CTR increased from 4.5% to 11.8% when searcher was exposed to both branded social media AND paid search For more information please contact: Cindy Kerber Spellman Director, Corporate Communications T: +1 314 682 2055 E: cindy.spellman@groupmsearch.com
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  • 21. Single-Source Panel + Survey Internet Ad Exposure TV Ad Exposure Survey for Opportunity to See Other Media
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  • 24. Digital provides stronger ROI (driven by lower cost)
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  • 26. Over 50% of the Impact of Advertising is Driven by the Strength of the Creative % Influence on Market Share ShiftsSource: Source: comScore ARS Global Validation Summary Creative is 4x More Impactful in Influencing Sales Than Planning Variables
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  • 30. MMM + digital drivers analysis
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