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Exploring the consequences of the
financial crisis on employment
relationships in Greece
Ioannis Nikolaou
Centre of Research in Organizational Behavior & Leadership
Athens University of Economics and Business, Greece
http://about.me/nikolaou
Research Framework
• The fear of unemployment
– Job insecurity
• The role of HRM
– Perceived organizational support
• Their impact on employment relationships
– Psychological Contract
– Psychological contract breach and violation
Ioannis Nikolaou | http://about.me/nikolaou
Study 1. Psychological contract, job insecurity and
the role of perceived organizational support
Hypotheses
• H1: Experiences of organizational change are
associated with breach/violation, job insecurity,
job satisfaction and psychological well-being
• H2: Psychological contract breach and violation
are positively associated with job insecurity and
negatively with job satisfaction
• H3: Psychological well-being is associated with
job insecurity (Job insecurity climate hypothesis)
• H4: POS will mediate the relationship between
job insecurity and well being/job satisfaction (HR
hypothesis)
Sample - Measures
• A cross-sectional survey across organizations
– Sample: N=301 working individuals
• Measures:
• Experiences of organizational change (a: .77)
• Psychological contract breach (a: .92)
• Psychological contract violation (a: .96)
• Job insecurity (a: .85)
• Perceived organizational support (a: .78)
• Employee satisfaction (single item)
• Psychological well-being (a: .87)
Ioannis Nikolaou | http://about.me/nikolaou
Inter-correlation matrix
Main Findings
• Experiences of organizational change are associated with psychological
contract breach and feelings of violation, increased job insecurity and
reduced employee satisfaction (H1 confirmed) but not with psychological
well-being.
• Psychological contract breach and violation are positively associated with job
insecurity and negatively with job satisfaction (H2 confirmed)
• Job insecurity is the strongest predictor (than experiences of organizational change,
psychological contract breach and violation) of psychological well-being  job insecurity
climate (H3 confirmed)
• Perceived organizational support partially mediates the relationship between job insecurity
and psychological well-being and between job insecurity and employee satisfaction  HR
Hypothesis (H4 confirmed)
Conclusion: The impact of job insecurity on employee well-
being and the usefulness of perceived organizational support
in order to deal with job insecurity climate
Similartoprevious
research
Ioannis Nikolaou | http://about.me/nikolaou
Study 2. Following a multi-level perspective
Hypotheses
• H1: Experiences of organizational change are associated
with breach/violation, job insecurity, job satisfaction
• H2: Psychological contract breach and violation are
positively associated with job insecurity and negatively with
job satisfaction
• H3: Supervisor’s psychological contract breach and feelings
of violation are positively associated with subordinates’
breach and violation
• H4: Both employees and supervisors will perceive POS the
same way
• H5: Experiences of change will mediate the relationship
between supervisors’ POS and employees Ψ contract
fulfilment
Similartost.1
Sample - Measures
• Matched sample: N=205 employees & N=100
supervisors from various banks
– Measures:
• Experiences of organizational change (supervisors’ a: .84)
• Psychological contract breach (employees’ a: .85/supervisors’ a: .89)
• Psychological contract violation (employees’ a: .92/supervisors’ a: .94)
• Psychological contract fulfilment (employees’ a: .71/supervisors’ a: .80)
• Perceived organizational support (employees’ a: .82/supervisors’ a: .85)
• Job insecurity (employees’ a: .84/supervisors’ a: .89/supervisors’ a: .91)
• Employee satisfaction (single item)
Ioannis Nikolaou | http://about.me/nikolaou
Main Findings
• Supervisor’s psychological contract breach and feelings of violation are positively
associated with subordinates’ (H3 confirmed)
• Employee’s perceived organization support is positively associated with supervisors’ perceived
organizational support (H4 confirmed)
• Experiences of organizational change mediate the relationship between supervisors’
perceived organizational support and employees’ psychological contract fulfilment (H5 conf.)
Conclusion: Interaction between employees’ and supervisors’ Ψ
contract and the role of experiences of organizational change
• Experiences of organizational change are associated with psychological
contract breach and feelings of violation and with increased job insecurity,
reduced employee in both samples (H1 confirmed)
• Psychological contract breach and violation are positively associated with job
insecurity and negatively with job satisfaction in both samples (H2 confirmed)
Similartost.1
Ioannis Nikolaou | http://about.me/nikolaou
HLManalyses
Study 3. The role of individual characteristics
(resilience and core-self evaluations)
Hypotheses
• H1: Experiences of organizational change are
associated with breach/violation, job insecurity,
organizational commitment and turnover
intentions
• H2: Psychological contract breach and violation
are positively associated with job insecurity and
negatively with organizational commitment
• H3: CSEs is positively associated with resilience
and negatively with job insecurity and resilience
is also negatively associated with job insecurity
Similartost.1
Sample - Measures
• Sample: N=115 M&S employees (76% response)
– 32% with managerial responsibilities
• Measures:
– Core-Self evaluations (a: .74)
– Resilience (a: .88)
– Experiences of organizational change (a: .75)
– Psychological contract breach (a: .89)
– Psychological contract violation (a: .92)
– Job insecurity (a: .80)
– Organizational commitment (a: .77)
– Turnover intentions (a: .70)
Ioannis Nikolaou | http://about.me/nikolaou
Inter-correlation matrix
Main Findings
• CSEs is positively associated with resilience and negatively with job insecurity and
resilience is also negatively associated with job insecurity (H3 confirmed)
• Feelings of violation is the strongest predictor of turnover intentions/commitment
compared to experiences of organizational change and breach  Lack of trust
Conclusion: Previous change history and Ψ contract violation
have a major impact on employees’ attitudes.
• Experiences of organizational change are associated with breach/violation,
turnover intentions but not with job insecurity, organizational commitment, even
when controlling for resilience and CSEs  Lack of trust (H1 part. conf)
• Psychological contract breach and violation are positively associated with job
insecurity and negatively with organizational commitment (H2 confirmed)
Study1-2
Ioannis Nikolaou | http://about.me/nikolaou
General discussion
• Very high levels of psychological contract
breach and violation; employees feel betrayed
and insecure
• The strong impact of job insecurity climate
• HRDs can have a strong impact (through POS)
• Small effects of individual characteristics
(CSEs-resilience)
Ioannis Nikolaou | http://about.me/nikolaou
Exploring the consequences of the
financial crisis on employment
relationships in Greece
Ioannis Nikolaou
Centre of Research in Organizational Behavior & Leadership
Athens University of Economics and Business, Greece
http://about.me/nikolaou

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Exploring the consequences of the financial crisis on employment relationships in Greece

  • 1. Exploring the consequences of the financial crisis on employment relationships in Greece Ioannis Nikolaou Centre of Research in Organizational Behavior & Leadership Athens University of Economics and Business, Greece http://about.me/nikolaou
  • 2.
  • 3. Research Framework • The fear of unemployment – Job insecurity • The role of HRM – Perceived organizational support • Their impact on employment relationships – Psychological Contract – Psychological contract breach and violation Ioannis Nikolaou | http://about.me/nikolaou
  • 4. Study 1. Psychological contract, job insecurity and the role of perceived organizational support
  • 5. Hypotheses • H1: Experiences of organizational change are associated with breach/violation, job insecurity, job satisfaction and psychological well-being • H2: Psychological contract breach and violation are positively associated with job insecurity and negatively with job satisfaction • H3: Psychological well-being is associated with job insecurity (Job insecurity climate hypothesis) • H4: POS will mediate the relationship between job insecurity and well being/job satisfaction (HR hypothesis)
  • 6. Sample - Measures • A cross-sectional survey across organizations – Sample: N=301 working individuals • Measures: • Experiences of organizational change (a: .77) • Psychological contract breach (a: .92) • Psychological contract violation (a: .96) • Job insecurity (a: .85) • Perceived organizational support (a: .78) • Employee satisfaction (single item) • Psychological well-being (a: .87) Ioannis Nikolaou | http://about.me/nikolaou
  • 8. Main Findings • Experiences of organizational change are associated with psychological contract breach and feelings of violation, increased job insecurity and reduced employee satisfaction (H1 confirmed) but not with psychological well-being. • Psychological contract breach and violation are positively associated with job insecurity and negatively with job satisfaction (H2 confirmed) • Job insecurity is the strongest predictor (than experiences of organizational change, psychological contract breach and violation) of psychological well-being  job insecurity climate (H3 confirmed) • Perceived organizational support partially mediates the relationship between job insecurity and psychological well-being and between job insecurity and employee satisfaction  HR Hypothesis (H4 confirmed) Conclusion: The impact of job insecurity on employee well- being and the usefulness of perceived organizational support in order to deal with job insecurity climate Similartoprevious research Ioannis Nikolaou | http://about.me/nikolaou
  • 9. Study 2. Following a multi-level perspective
  • 10. Hypotheses • H1: Experiences of organizational change are associated with breach/violation, job insecurity, job satisfaction • H2: Psychological contract breach and violation are positively associated with job insecurity and negatively with job satisfaction • H3: Supervisor’s psychological contract breach and feelings of violation are positively associated with subordinates’ breach and violation • H4: Both employees and supervisors will perceive POS the same way • H5: Experiences of change will mediate the relationship between supervisors’ POS and employees Ψ contract fulfilment Similartost.1
  • 11. Sample - Measures • Matched sample: N=205 employees & N=100 supervisors from various banks – Measures: • Experiences of organizational change (supervisors’ a: .84) • Psychological contract breach (employees’ a: .85/supervisors’ a: .89) • Psychological contract violation (employees’ a: .92/supervisors’ a: .94) • Psychological contract fulfilment (employees’ a: .71/supervisors’ a: .80) • Perceived organizational support (employees’ a: .82/supervisors’ a: .85) • Job insecurity (employees’ a: .84/supervisors’ a: .89/supervisors’ a: .91) • Employee satisfaction (single item) Ioannis Nikolaou | http://about.me/nikolaou
  • 12. Main Findings • Supervisor’s psychological contract breach and feelings of violation are positively associated with subordinates’ (H3 confirmed) • Employee’s perceived organization support is positively associated with supervisors’ perceived organizational support (H4 confirmed) • Experiences of organizational change mediate the relationship between supervisors’ perceived organizational support and employees’ psychological contract fulfilment (H5 conf.) Conclusion: Interaction between employees’ and supervisors’ Ψ contract and the role of experiences of organizational change • Experiences of organizational change are associated with psychological contract breach and feelings of violation and with increased job insecurity, reduced employee in both samples (H1 confirmed) • Psychological contract breach and violation are positively associated with job insecurity and negatively with job satisfaction in both samples (H2 confirmed) Similartost.1 Ioannis Nikolaou | http://about.me/nikolaou HLManalyses
  • 13. Study 3. The role of individual characteristics (resilience and core-self evaluations)
  • 14. Hypotheses • H1: Experiences of organizational change are associated with breach/violation, job insecurity, organizational commitment and turnover intentions • H2: Psychological contract breach and violation are positively associated with job insecurity and negatively with organizational commitment • H3: CSEs is positively associated with resilience and negatively with job insecurity and resilience is also negatively associated with job insecurity Similartost.1
  • 15. Sample - Measures • Sample: N=115 M&S employees (76% response) – 32% with managerial responsibilities • Measures: – Core-Self evaluations (a: .74) – Resilience (a: .88) – Experiences of organizational change (a: .75) – Psychological contract breach (a: .89) – Psychological contract violation (a: .92) – Job insecurity (a: .80) – Organizational commitment (a: .77) – Turnover intentions (a: .70) Ioannis Nikolaou | http://about.me/nikolaou
  • 17. Main Findings • CSEs is positively associated with resilience and negatively with job insecurity and resilience is also negatively associated with job insecurity (H3 confirmed) • Feelings of violation is the strongest predictor of turnover intentions/commitment compared to experiences of organizational change and breach  Lack of trust Conclusion: Previous change history and Ψ contract violation have a major impact on employees’ attitudes. • Experiences of organizational change are associated with breach/violation, turnover intentions but not with job insecurity, organizational commitment, even when controlling for resilience and CSEs  Lack of trust (H1 part. conf) • Psychological contract breach and violation are positively associated with job insecurity and negatively with organizational commitment (H2 confirmed) Study1-2 Ioannis Nikolaou | http://about.me/nikolaou
  • 18. General discussion • Very high levels of psychological contract breach and violation; employees feel betrayed and insecure • The strong impact of job insecurity climate • HRDs can have a strong impact (through POS) • Small effects of individual characteristics (CSEs-resilience) Ioannis Nikolaou | http://about.me/nikolaou
  • 19. Exploring the consequences of the financial crisis on employment relationships in Greece Ioannis Nikolaou Centre of Research in Organizational Behavior & Leadership Athens University of Economics and Business, Greece http://about.me/nikolaou