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Social Selling
Leveraging Social Intelligence for B2B Sales
                  Teams
               @kokasexton
                                          |   SLIDE :1
Sales experts and customers will share their insights
• How lead generation can be put into high gear
• Tested lead conversion strategies
• Social selling ROI
• How to increase customer retention
                                                        |   SLIDE :2
Social Selling Does Not Exist
Without the Fundamentals
                           Sales DNA
                           Process
                           Training
                           Tools
                           Social Selling




                                       SLIDE :3
|   SLIDE :4
You Are Busy

               |   SLIDE :5
Your Prospects Are Busy Too!

                               |   SLIDE :6
Be Different, Be Better




                          |   SLIDE :7
“70% of the B2B buying process happens online”
                                                                                      SiriusDecisions Inc.




                           awareness            consideration         purchase
level of buyer activity




                                                      “We have a
                                                        project”
                                    “I’m just
                                                                           “We’ve
                                 downloading
                                                                            made a decision”
                                       stuff”
                                                            “We’ve
                                                             shortlisted
                                                             vendors”


                          “I’m just browsing”


                                                    time
|   SLIDE :9
24% of a sales persons time is researching




          Almost 10 hrs a week!



     50% decrease in time researching
                                         |   SLIDE :10


        customers and prospects.
|   SLIDE :11
Data vs. Intelligence – CSO Insights
                               Win Rates
                         (2,000 Companies Studied)
  52%
                                                            50.8%
  50%

  48%
                                     45.9%
  46%

  44%          43.4%

  42%

  40%
             No Tools              Sales Data         Sales Intelligence


   Assuming $1M Quota, Intelligence vs. Data => 11% Revenue improvement
Tools Used by Inside Sales

 Prospect/customer websites                           73.5

                   LinkedIn                          69.3

            LinkedIn groups                   38.8

                     Blogs             30.6

                 Facebook            26.5

                    Twitter         24.5

                    Google    8.2




                                                        |   SLIDE :13
The Impact of Sales Intelligence



49%
                                 48%
48%
47%
46%
45%                                    Self Search
44%                                    Tech Enabled
               43%
43%
42%
41%
                     Win Rates

                                                  |   SLIDE :14
"If a man does not know to what port he is
steering, no wind is favorable to him.”- Seneca
Where do I start?
                    |   SLIDE :16
Know Your Customer




                     |   SLIDE :17
Business Use of Social Media




60% of Decision Makers use Social Media




                                         |   SLIDE :18
Sales Can Add Value and Build a
  Pipeline Using Social Media




                                  SLIDE :19
Something is wrong!



           B2B companies able to track leads from social media

No



Yes


      0%      10%      20%     30%      40%     50%      60%           70%




                                                                 |   SLIDE :20
Sales and Marketing are not Aligned




                                      |   SLIDE :21
Empower Sales to be Super.

                             SLIDE :22
Effective use of Sales Intelligence




                                      |   SLIDE :23
Look for the Sales Triggers




                              SLIDE :24
When you can spot an opportunity while it’s still a blip,
you have the opportunity to get ahead of the competition.




                                                    SLIDE :25
|   SLIDE :26
Emulate the Borg




                   |   SLIDE :27
Get Social




             |   SLIDE :28
1:1 Sales   |   SLIDE :29
Sell to people NOT contacts
                          |   SLIDE :30
Click on the images below




                                      Track



                                      Monitor



                            Connect             Engage


                                                         |   SLIDE :31
Engage in
communities
that discuss
topics and
issues that you
can help with.

Share
information that
your prospects
and customers
want.

            SLIDE :32
Source: Lab42   SLIDE :34
The 5 Most Important Items to Update

Customize
headline
Add Photo




Add Websites
Add Twitter
Customize link


                                       |   SLIDE :35
Join the next evolution of sales




    www.socialsellingu.com



                                   |   SLIDE :36

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Leveraging Social Intelligence for B2B Sales Teams

  • 1. Social Selling Leveraging Social Intelligence for B2B Sales Teams @kokasexton | SLIDE :1
  • 2. Sales experts and customers will share their insights • How lead generation can be put into high gear • Tested lead conversion strategies • Social selling ROI • How to increase customer retention | SLIDE :2
  • 3. Social Selling Does Not Exist Without the Fundamentals Sales DNA Process Training Tools Social Selling SLIDE :3
  • 4. | SLIDE :4
  • 5. You Are Busy | SLIDE :5
  • 6. Your Prospects Are Busy Too! | SLIDE :6
  • 7. Be Different, Be Better | SLIDE :7
  • 8. “70% of the B2B buying process happens online” SiriusDecisions Inc. awareness consideration purchase level of buyer activity “We have a project” “I’m just “We’ve downloading made a decision” stuff” “We’ve shortlisted vendors” “I’m just browsing” time
  • 9. | SLIDE :9
  • 10. 24% of a sales persons time is researching Almost 10 hrs a week! 50% decrease in time researching | SLIDE :10 customers and prospects.
  • 11. | SLIDE :11
  • 12. Data vs. Intelligence – CSO Insights Win Rates (2,000 Companies Studied) 52% 50.8% 50% 48% 45.9% 46% 44% 43.4% 42% 40% No Tools Sales Data Sales Intelligence Assuming $1M Quota, Intelligence vs. Data => 11% Revenue improvement
  • 13. Tools Used by Inside Sales Prospect/customer websites 73.5 LinkedIn 69.3 LinkedIn groups 38.8 Blogs 30.6 Facebook 26.5 Twitter 24.5 Google 8.2 | SLIDE :13
  • 14. The Impact of Sales Intelligence 49% 48% 48% 47% 46% 45% Self Search 44% Tech Enabled 43% 43% 42% 41% Win Rates | SLIDE :14
  • 15. "If a man does not know to what port he is steering, no wind is favorable to him.”- Seneca
  • 16. Where do I start? | SLIDE :16
  • 17. Know Your Customer | SLIDE :17
  • 18. Business Use of Social Media 60% of Decision Makers use Social Media | SLIDE :18
  • 19. Sales Can Add Value and Build a Pipeline Using Social Media SLIDE :19
  • 20. Something is wrong! B2B companies able to track leads from social media No Yes 0% 10% 20% 30% 40% 50% 60% 70% | SLIDE :20
  • 21. Sales and Marketing are not Aligned | SLIDE :21
  • 22. Empower Sales to be Super. SLIDE :22
  • 23. Effective use of Sales Intelligence | SLIDE :23
  • 24. Look for the Sales Triggers SLIDE :24
  • 25. When you can spot an opportunity while it’s still a blip, you have the opportunity to get ahead of the competition. SLIDE :25
  • 26. | SLIDE :26
  • 27. Emulate the Borg | SLIDE :27
  • 28. Get Social | SLIDE :28
  • 29. 1:1 Sales | SLIDE :29
  • 30. Sell to people NOT contacts | SLIDE :30
  • 31. Click on the images below Track Monitor Connect Engage | SLIDE :31
  • 32. Engage in communities that discuss topics and issues that you can help with. Share information that your prospects and customers want. SLIDE :32
  • 33.
  • 34. Source: Lab42 SLIDE :34
  • 35. The 5 Most Important Items to Update Customize headline Add Photo Add Websites Add Twitter Customize link | SLIDE :35
  • 36. Join the next evolution of sales www.socialsellingu.com | SLIDE :36

Notes de l'éditeur

  1. 50% decrease in time researching customers and prospects.24% of a sales persons time is researching
  2. Accelerate deals 20%
  3. These gains are summarized in a recent study by CSO Insights (2,000 companies, annual survey)
  4. Part of engagement should be monitoring for sales triggers
  5. You have to enable your sales team and help them become an extension of your marketing messaging. This is the only way to be successful.
  6. The first online profile you should focus on is LinkedIn. Stop thinking of it as a profile only updated when you are looking for a job. Your LI profile is being looked at by 60% or more of the people you come in contact with. Make sure your profile is updated, professional and an excellent example of YOU. I could talk for an hour on ways to enhance your LinkedIn profile but the most important points you should focus on are headline – Photo - websites - work history and summary.