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how web content influences
the buying process
soong hay wong | october 22, 2010
purchase cycle
webpage
shoppers
customers
the ‘3 second rule’
know your buyers
buyers’ learning style
the fixers
axe
buyers’ learning style
cheese & burger
wisconsin milk marketing board
develop personality
esty : indie marketplace
tell your story
Drink Wise
interactive blog
danny choo ‘blogger’
interactive brand
jordan ‘history of fight’
feedback loops
CONTACT US
iwantdiscount@abc.com
Sign up for latest deals:
customer community
woot!
in-house community
go viral
really simple syndication
call to action
closing the deal
step one
step two
step three
post purchase dialogue
track, track track
• 3 second rule
• know your buyers
• develop site personality
• tell a story
• listen to feedback
• simple call to action
• continue a post purchase dialogue
• monitor site performance
recap
thank you.

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How web content influences the buying process