Organizational Parkour for Seattle Infocamp, 10/2013
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More on ways to practice our negotiation skills so our great UX designs will see the light of day. It proposes that UX Designers strengthen our cognitive flexibility, learn basic negotiation skills, and anticipate conflict and practice how to get through it.
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Organizational Parkour for Seattle Infocamp, 10/2013
- 1. Organizational Parkour The Negotiation Game Joan Vermette Content Strategy Director Mad*Pow
- 7. All of us do our work in ORGANIZATIONS
- 9. Size Size of mission Amount of risk Accountability
- 17. What is parkour?
- 18. Georges Hébert “Être fort pour être utile.”
- 20. “Parkour is the attainment of
- 21. “Parkour is the attainment of
- 23. “Parkour is the attainment of human freedom through the built environment”
- 24. “Built environment” = Organizations
- 25. But it’s all okay…
- 26. Because the difference between this…
- 27. And this…
- 28. Attitude I wouldn’t worry about it none. It was my own dream and they’re only in your head…
- 29. Practice You practice so you can invent. Discipline? No… The joy of practicing leads you to the celebration of the creation
- 30. Parkour artists learn three ways Strength training Fundamentals Obstacle courses
- 31. Parkour artists learn three ways Strength training Fundamentals Obstacle courses And so can we
- 32. Strength Training for us Observation
- 33. Strength Training for us Observation = mindfulness
- 34. Strength Training for us Empathy
- 35. Strength Training for us Empathy = poly-empathic
- 36. St Sebastian, the patron saint of design thinking
- 38. St Sebastian, the patron saint of design thinking
- 39. St Sebastian, the patron saint of cognitive flexibility
- 40. Cognitive flexibility: The mental ability to think about multiple concepts simultaneously.
- 41. Cognitive flexibility: the Stroop Test RED GREEN BLUE
- 42. Fundamentals Standard vaults, leaps, rolls…
- 46. Principled Negotiation § Separate the people from the problem
- 47. Principled Negotiation § Separate the people from the problem § Focus on interests, not positions
- 48. Principled Negotiation § Separate the people from the problem § Focus on interests, not positions § Invent multiple options looking for mutual gains before deciding what to do
- 49. Principled Negotiation § Separate the people from the problem § Focus on interests, not positions § Invent multiple options looking for mutual gains before deciding what to do § Insist that the result be based on some objective standard
- 50. Obstacle Courses
- 51. A parkour park
- 52. Obstacle Courses for Us
- 53. Role Playing Game Client Role 1A UX Role 1B
- 54. Story Game The story of a project
- 55. Project brief
- 56. Project brief § Modifying content and adding a new mini-application to an existing web property for a large company
- 57. Client Statement
- 58. Agency Statement
- 59. Statement of Work § Upfront research, including § reviewing internal documents § stakeholder interviews § user interviews. § Design Studio workshop § Wireframe initial key screens § Detailed wireframes of all the flows
- 60. The Cards § The script of the story is on a deck of cards. Each card is a part of the story in the process of creating a deliverable.
- 61. Anatomy of a game card
- 62. The object: create deliverables § The object of the game is create deliverables by playing cards in order. § Some of the cards the team needs are in the clients’ hands, some are in the UX team’s hands.
- 63. Timing and Game Play § The game is in three phases: § Discovery: Deliverables 1 – 4 § Research and Design Studio Workshop: Deliverables 5 - 8 § Design: Deliverables 9 - 10 § Each phase takes 20 minutes, depending on the size of the teams.
- 64. Want to PLAY?
- 65. In summary § Conflict and communications issues are not the things *interfering* with our jobs – understanding them IS our job § We can practice getting better at dealing with them, three ways: § Strengthen our core cognitive skills § Learn the fundamentals of negotiation § Recognize what issues continually arise in your work, and prepare for them.
- 66. Questions?