SlideShare une entreprise Scribd logo
1  sur  15
Télécharger pour lire hors ligne
New Public
Management
and Reinventing
Government
(1980s to 1990s)
The ideas of “new public
management” and “reinventing
government” were essentially born
out of the continuing search for
solutions to economic problems in
1970s and to produce a government
that “works better but costs less.”
(Denhart 2004: 136)
“New Public Management”
New Public Management and Reinventing
Government (1980s to 1990s)
In the 1980s and early 90s, as if there was a
collective assault on the organization
questioning conventional and traditional ways
of doing things – both in the private and
public sectors - various strategies and
modalities underscoring the imperative for
fundamental internal and external reform in
the organization emerged. They ranged from
being more “client” or “customer” oriented,
to the decentralization of authority to being
more “business oriented” especially for those
in government.
The new public management (NPM) movement was
apparently practiced by the European countries in
the late 1907s and 1980s but was essentially
launched several luminaries such as Christopher
Hood (1991), Christopher Pollitt (1990), and
Michael Barzeley (1992), among others in early
90s.
Similar movements such as reinventing government
and reengineering also emerged around the
same time. This section introduces NPM,
reinventing government and reengineering
government. When did these ideas emerge?
What were their key features? And were these
really more of the same?
Reinventing Government and
Reengineering Government.
Public management policies are techniques in governing
organizations comprising the core public sector; equally
they are seen as tools for pursuing such policy aims in
improving governmental bureaucracies more efficient,
transparent, smaller, responsive or innovative.
Seen from the perspective of program managers public
management are rules of the game for acquiring and
utilizing financial, human, material, and informational
materials often public management policies are viewed
of program managers as sources of perverse incentive or
unnecessary constraints that diminish the efficiency and
effectiveness of program operation (Chare and Reveal
1983; Wilson 1989; and Barzelay 1992.
Public Management Policies
The idea of “reinventing government” was
advanced by Osborne and Gaebler in 1992.
Their concept of NPM was sparked by the use
of business model prescriptions for
government i.e. using private sector
innovation, resources, and organizational ideas
to improve the public sector. Reinventing
Government provided ten principles through
which public entrepreneurs might bring about
massive governmental reform principles that
has remained at the core of the new public
management.
“Reinventing Government”
The New Public Management (NPM) movement
has started in the late 1970s in UK under the
Thatcher government; however aside from
England, NPM has also long been practiced by
the other members of the Organization for
Economic Cooperation and Development
(OECD) mostly Anglo- Saxon countries like New
Zealand, Australia, Germany, the Netherlands,
and Canada in the 1980s.
The idea of NPM became more popular and has
stimulated academic and political interests
worldwide when Christopher Hood coined the
term in his 1991 article entitled, “A Public
Management for all Seasons.” (Hood 1991)
“A Public Management for all Seasons.”
The best example of the NPM practice can be
seen in New Zealand’s administrative
reforms. Their government privatized
substantial public functions, redeveloped
their personnel system in order to be more
performance-oriented, instituted new
processes of productivity measures, and
reengineered departmental systems to
reflect government’s commitment. (Boston
1996; as cited in Denhardt 2004: 136-137)
In the US, during the administration of US President Bill
Clinton and Vice President Al Gore, this concept was
reflected in their “National Performance Review”
which has urged the federal government to improve
its performance. This has also led the foundation of
the praxis of reengineering government led by the
Clinton-Gore administration. Parenthetically, NPM
was justified by Lynn (1996) in his article, “Public
Management as Art, Science, and Profession.”
“Public Management as Art, Science,
and Profession.”
NPM according to Pollitt is a shift into a
“managerialist” movement. He then identified five
core beliefs of managerialism:
(1) the main route to social progress lies in the
achievement of continuing increases in
economically defined productivity;
(2) such productivity increase will mainly come from
the application of ever more sophisticated
technologies;
(3) the application of these technologies can only be
achieved with a labor force disciplined in
accordance with the productivity ideal
Managerialism
(4) management is a separate and distinct
organizational function and one that plays the
crucial role in planning, implementing and
measuring the necessary improvements in
productivity; and
5) to perform this crucial role, managers must
be granted reasonable “room to maneuver”
(i.e. right to manage”). (Pollitt, 1990: 2-3 as
cited in Denhardt 2000: 148)
Managerialism
Principles of NPM
1. Catalytic government: steering rather than rowing
2. Community-owned government: empowering rather than
serving
3. Competitive government: injecting competition into service
delivery
4. Mission-driven government: transforming rule-driven
organizations
5. Results-oriented government: funding outcomes, not inputs
6. Customer-driven government: meeting the needs of the
customer not their bureaucracy
7. Enterprising government rather than spending
8. Anticipatory government: prevention rather than cure
9. Decentralized government: from hierarchy to participation
and teamwork
10. Market-oriented government: leveraging change through
the market (Osborne and Gaebler 1992: 35-282)16
Among the criticisms of this model, however, was its
emphasis on people as "customers" or “clients” rather
than "citizens" and that customers were placed as “end-
product” users of government rather than as “means” of
the policy making process. Denhardt and Denhardt
(2003) likewise offer a synthesis of the ideas that are
opposed to NPM presented by Osborne and Gaebler.
Their model for governance expands the traditional role of
the public administrator as a lone arbiter of public
interest rather, “the public administrator is seen as a key
actor within the larger system of governance.”
(Denhardt and Denhardt 2003: 81)
Following the Reinventing Government, they divided
their argument into seven principles, namely:
(1) serve citizens, not customers
(2) seek the public interest,
(3) value citizenship over entrepreneurship,
(4) think strategically, act democratically ,
(5) recognize that accountability is not simple,
(6) serve rather than steer, and
(7) value people, not just productivity
Reference
Alex Brillantes, Jr. and Maricel Fernandez (2008) Is
there a Philippine Public Administration or
Better Still, for whom is Public Administration?
UP NCPAG
Michael Barzelay (2001) The New Public
Management: Improving Research and Policy
Dialogue. Berkeley: University of California
Press.

Contenu connexe

Tendances

CURRENT ISSUES IN PUBLIC ADMINISTRATION
CURRENT ISSUES IN PUBLIC ADMINISTRATIONCURRENT ISSUES IN PUBLIC ADMINISTRATION
CURRENT ISSUES IN PUBLIC ADMINISTRATIONGinandjar Kartasasmita
 
Public Administration in the Philippines
Public Administration in the PhilippinesPublic Administration in the Philippines
Public Administration in the PhilippinesJo Balucanag - Bitonio
 
New public management
New public managementNew public management
New public managementTareq Ahmed
 
The Evolution and Practices of Public Administration
The Evolution and Practices of Public  AdministrationThe Evolution and Practices of Public  Administration
The Evolution and Practices of Public AdministrationJo Balucanag - Bitonio
 
Evolution of Public Administration
Evolution of Public AdministrationEvolution of Public Administration
Evolution of Public AdministrationRizwan A. Sherwani
 
Trends in Public Administration v2
Trends in Public Administration v2Trends in Public Administration v2
Trends in Public Administration v2Karen S.
 
Development administration
Development administrationDevelopment administration
Development administrationRahat ul Aain
 
Public Enterprises and Economic Development
Public Enterprises and Economic Development Public Enterprises and Economic Development
Public Enterprises and Economic Development Universidad de Manila
 
New public management
New public managementNew public management
New public managementkushan e
 

Tendances (20)

Models of Public Administration
Models of Public AdministrationModels of Public Administration
Models of Public Administration
 
CURRENT ISSUES IN PUBLIC ADMINISTRATION
CURRENT ISSUES IN PUBLIC ADMINISTRATIONCURRENT ISSUES IN PUBLIC ADMINISTRATION
CURRENT ISSUES IN PUBLIC ADMINISTRATION
 
Public Administration as Governance
Public Administration as GovernancePublic Administration as Governance
Public Administration as Governance
 
Public Administration in the Philippines
Public Administration in the PhilippinesPublic Administration in the Philippines
Public Administration in the Philippines
 
New public management
New public managementNew public management
New public management
 
The Evolution and Practices of Public Administration
The Evolution and Practices of Public  AdministrationThe Evolution and Practices of Public  Administration
The Evolution and Practices of Public Administration
 
Evolution of Public Administration
Evolution of Public AdministrationEvolution of Public Administration
Evolution of Public Administration
 
PA as Governance
PA as GovernancePA as Governance
PA as Governance
 
Modern Public Administration
Modern Public AdministrationModern Public Administration
Modern Public Administration
 
Nature of public administration
Nature of public administrationNature of public administration
Nature of public administration
 
Modern Public Administration
Modern Public Administration Modern Public Administration
Modern Public Administration
 
Theories in Public Administration
Theories in Public AdministrationTheories in Public Administration
Theories in Public Administration
 
Trends in Public Administration v2
Trends in Public Administration v2Trends in Public Administration v2
Trends in Public Administration v2
 
Theories in Public Administration
Theories in Public AdministrationTheories in Public Administration
Theories in Public Administration
 
New public management
New public managementNew public management
New public management
 
Development administration
Development administrationDevelopment administration
Development administration
 
Nature of Public Policy
Nature of Public Policy Nature of Public Policy
Nature of Public Policy
 
Public Enterprises and Economic Development
Public Enterprises and Economic Development Public Enterprises and Economic Development
Public Enterprises and Economic Development
 
Administrative Accountability
Administrative Accountability  Administrative Accountability
Administrative Accountability
 
New public management
New public managementNew public management
New public management
 

En vedette

New Public Management Reforms in the Delivery of Pulic Service
New Public Management Reforms in the Delivery of Pulic ServiceNew Public Management Reforms in the Delivery of Pulic Service
New Public Management Reforms in the Delivery of Pulic Serviceed gbargaye
 
NEW PARADIGMS OF PUBLIC ADMINISTRATION
NEW PARADIGMS OF PUBLIC ADMINISTRATIONNEW PARADIGMS OF PUBLIC ADMINISTRATION
NEW PARADIGMS OF PUBLIC ADMINISTRATIONGinandjar Kartasasmita
 
New Approaches in Public Service Delivery
New Approaches in Public Service DeliveryNew Approaches in Public Service Delivery
New Approaches in Public Service DeliveryJo Balucanag - Bitonio
 
Public Sector Accounting - the cruel world of neoliberalism
Public Sector Accounting - the cruel world of neoliberalismPublic Sector Accounting - the cruel world of neoliberalism
Public Sector Accounting - the cruel world of neoliberalismAndy Wynne
 
The Changing Definitions of Public Administration
The Changing Definitions of Public AdministrationThe Changing Definitions of Public Administration
The Changing Definitions of Public AdministrationJo Balucanag - Bitonio
 
Good Governance : Origin, concepts and components
Good Governance : Origin, concepts and componentsGood Governance : Origin, concepts and components
Good Governance : Origin, concepts and componentsNayana Renukumar
 
New Urban Challenges in Times of Financial Capitalism
New Urban Challenges in Times of Financial CapitalismNew Urban Challenges in Times of Financial Capitalism
New Urban Challenges in Times of Financial CapitalismRoberto Rocco
 
Tasa presentation flew nov 2012
Tasa presentation flew nov 2012Tasa presentation flew nov 2012
Tasa presentation flew nov 2012Terry Flew
 
principle of management(pom) slide of Scientific Management Theory ...
principle of management(pom) slide of Scientific Management Theory           ...principle of management(pom) slide of Scientific Management Theory           ...
principle of management(pom) slide of Scientific Management Theory ...samjhana neupane
 
Public Service Delivery
Public Service DeliveryPublic Service Delivery
Public Service Deliveryeuwebsc01
 
Evolution of management & organization theory
Evolution of management & organization theory Evolution of management & organization theory
Evolution of management & organization theory P Narayan Murthy
 
OECD, 10th Meeting of CESEE Senior Budget Officials - Ronnie Downes, OECD Sec...
OECD, 10th Meeting of CESEE Senior Budget Officials - Ronnie Downes, OECD Sec...OECD, 10th Meeting of CESEE Senior Budget Officials - Ronnie Downes, OECD Sec...
OECD, 10th Meeting of CESEE Senior Budget Officials - Ronnie Downes, OECD Sec...OECD Governance
 
Wars Of Religion Thirty Years War
Wars Of Religion Thirty Years WarWars Of Religion Thirty Years War
Wars Of Religion Thirty Years WarDave Budt
 

En vedette (19)

New Public Management Reforms in the Delivery of Pulic Service
New Public Management Reforms in the Delivery of Pulic ServiceNew Public Management Reforms in the Delivery of Pulic Service
New Public Management Reforms in the Delivery of Pulic Service
 
NEW PARADIGMS OF PUBLIC ADMINISTRATION
NEW PARADIGMS OF PUBLIC ADMINISTRATIONNEW PARADIGMS OF PUBLIC ADMINISTRATION
NEW PARADIGMS OF PUBLIC ADMINISTRATION
 
New Approaches in Public Service Delivery
New Approaches in Public Service DeliveryNew Approaches in Public Service Delivery
New Approaches in Public Service Delivery
 
Public Sector Accounting - the cruel world of neoliberalism
Public Sector Accounting - the cruel world of neoliberalismPublic Sector Accounting - the cruel world of neoliberalism
Public Sector Accounting - the cruel world of neoliberalism
 
Developments in public management theory
Developments in public management theoryDevelopments in public management theory
Developments in public management theory
 
The Changing Definitions of Public Administration
The Changing Definitions of Public AdministrationThe Changing Definitions of Public Administration
The Changing Definitions of Public Administration
 
Neoliberalism
NeoliberalismNeoliberalism
Neoliberalism
 
Introduction to Public Administration
Introduction to Public AdministrationIntroduction to Public Administration
Introduction to Public Administration
 
Good Governance : Origin, concepts and components
Good Governance : Origin, concepts and componentsGood Governance : Origin, concepts and components
Good Governance : Origin, concepts and components
 
npm
npmnpm
npm
 
New Urban Challenges in Times of Financial Capitalism
New Urban Challenges in Times of Financial CapitalismNew Urban Challenges in Times of Financial Capitalism
New Urban Challenges in Times of Financial Capitalism
 
Tasa presentation flew nov 2012
Tasa presentation flew nov 2012Tasa presentation flew nov 2012
Tasa presentation flew nov 2012
 
principle of management(pom) slide of Scientific Management Theory ...
principle of management(pom) slide of Scientific Management Theory           ...principle of management(pom) slide of Scientific Management Theory           ...
principle of management(pom) slide of Scientific Management Theory ...
 
Reinventing Government
Reinventing GovernmentReinventing Government
Reinventing Government
 
Public Service Delivery
Public Service DeliveryPublic Service Delivery
Public Service Delivery
 
Evolution of management & organization theory
Evolution of management & organization theory Evolution of management & organization theory
Evolution of management & organization theory
 
Group E final Presentation
Group E final PresentationGroup E final Presentation
Group E final Presentation
 
OECD, 10th Meeting of CESEE Senior Budget Officials - Ronnie Downes, OECD Sec...
OECD, 10th Meeting of CESEE Senior Budget Officials - Ronnie Downes, OECD Sec...OECD, 10th Meeting of CESEE Senior Budget Officials - Ronnie Downes, OECD Sec...
OECD, 10th Meeting of CESEE Senior Budget Officials - Ronnie Downes, OECD Sec...
 
Wars Of Religion Thirty Years War
Wars Of Religion Thirty Years WarWars Of Religion Thirty Years War
Wars Of Religion Thirty Years War
 

Similaire à New Public Management

Achieving MDGs through NPM (Bangladesh perspective)
Achieving MDGs through NPM (Bangladesh perspective)Achieving MDGs through NPM (Bangladesh perspective)
Achieving MDGs through NPM (Bangladesh perspective)Ahasan Uddin Bhuiyan
 
New Public Management, is it a reality?
New Public Management, is it a reality?New Public Management, is it a reality?
New Public Management, is it a reality?Ashiki_Elahi
 
Class presentation chapter one
Class presentation chapter oneClass presentation chapter one
Class presentation chapter oneIhtisham Maruf
 
The Global Public Management Revolution
The Global Public Management RevolutionThe Global Public Management Revolution
The Global Public Management RevolutionMackendy Pierre-Louis
 
Paving The Way
Paving The WayPaving The Way
Paving The Waycoryhelene
 
The New Public Of Public Management
The New Public Of Public ManagementThe New Public Of Public Management
The New Public Of Public ManagementKimberly Gomez
 
GROUP-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
GROUP-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...GROUP-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
GROUP-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...MarivicPenarubia1
 
Group-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
Group-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...Group-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
Group-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...MarivicPenarubia1
 
Administrative reform
Administrative reformAdministrative reform
Administrative reformEphraim Davou
 
271SHRINKING THE ADMINISTRATIVE STATENEW PUBLIC MANAGEM.docx
271SHRINKING THE ADMINISTRATIVE STATENEW PUBLIC MANAGEM.docx271SHRINKING THE ADMINISTRATIVE STATENEW PUBLIC MANAGEM.docx
271SHRINKING THE ADMINISTRATIVE STATENEW PUBLIC MANAGEM.docxtamicawaysmith
 
Classical Public Theory
Classical Public TheoryClassical Public Theory
Classical Public Theorywenhsing yang
 
Good governance(roma 2)
Good governance(roma 2)Good governance(roma 2)
Good governance(roma 2)Kamrul Islam
 
430397485-Theories-in-Public-Administration.pptx
430397485-Theories-in-Public-Administration.pptx430397485-Theories-in-Public-Administration.pptx
430397485-Theories-in-Public-Administration.pptxMarivicPenarubia1
 
The Importance Of Public Human Resource Management
The Importance Of Public Human Resource ManagementThe Importance Of Public Human Resource Management
The Importance Of Public Human Resource ManagementKristi Anderson
 
New public management (npm) and public sector administration in nigeria
New public management (npm) and public sector administration in nigeriaNew public management (npm) and public sector administration in nigeria
New public management (npm) and public sector administration in nigeriaAlexander Decker
 
Evaluate the implication of conventional bureaucracy and new public managemen...
Evaluate the implication of conventional bureaucracy and new public managemen...Evaluate the implication of conventional bureaucracy and new public managemen...
Evaluate the implication of conventional bureaucracy and new public managemen...hafsa317
 
New public management and public service effectiveness in nigeria a pragmatic...
New public management and public service effectiveness in nigeria a pragmatic...New public management and public service effectiveness in nigeria a pragmatic...
New public management and public service effectiveness in nigeria a pragmatic...Alexander Decker
 
Government, The Economy and We, The People
Government, The Economy and We, The PeopleGovernment, The Economy and We, The People
Government, The Economy and We, The Peoplecoryhelene
 
Neoliberalism, deregulation and sabannes oxley
Neoliberalism, deregulation and sabannes oxleyNeoliberalism, deregulation and sabannes oxley
Neoliberalism, deregulation and sabannes oxleyaccounting2010
 

Similaire à New Public Management (20)

Achieving MDGs through NPM (Bangladesh perspective)
Achieving MDGs through NPM (Bangladesh perspective)Achieving MDGs through NPM (Bangladesh perspective)
Achieving MDGs through NPM (Bangladesh perspective)
 
New Public Management, is it a reality?
New Public Management, is it a reality?New Public Management, is it a reality?
New Public Management, is it a reality?
 
Class presentation chapter one
Class presentation chapter oneClass presentation chapter one
Class presentation chapter one
 
The Global Public Management Revolution
The Global Public Management RevolutionThe Global Public Management Revolution
The Global Public Management Revolution
 
Paving The Way
Paving The WayPaving The Way
Paving The Way
 
The New Public Of Public Management
The New Public Of Public ManagementThe New Public Of Public Management
The New Public Of Public Management
 
GROUP-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
GROUP-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...GROUP-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
GROUP-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
 
Group-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
Group-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...Group-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
Group-2-EVOLUTION-OF-PUBLIC-ADMINISTRATION-THEORIES-AND-PRACTICES-TABLADELLO-...
 
Administrative reform
Administrative reformAdministrative reform
Administrative reform
 
271SHRINKING THE ADMINISTRATIVE STATENEW PUBLIC MANAGEM.docx
271SHRINKING THE ADMINISTRATIVE STATENEW PUBLIC MANAGEM.docx271SHRINKING THE ADMINISTRATIVE STATENEW PUBLIC MANAGEM.docx
271SHRINKING THE ADMINISTRATIVE STATENEW PUBLIC MANAGEM.docx
 
Classical Public Theory
Classical Public TheoryClassical Public Theory
Classical Public Theory
 
Good governance(roma 2)
Good governance(roma 2)Good governance(roma 2)
Good governance(roma 2)
 
430397485-Theories-in-Public-Administration.pptx
430397485-Theories-in-Public-Administration.pptx430397485-Theories-in-Public-Administration.pptx
430397485-Theories-in-Public-Administration.pptx
 
The Importance Of Public Human Resource Management
The Importance Of Public Human Resource ManagementThe Importance Of Public Human Resource Management
The Importance Of Public Human Resource Management
 
New public management (npm) and public sector administration in nigeria
New public management (npm) and public sector administration in nigeriaNew public management (npm) and public sector administration in nigeria
New public management (npm) and public sector administration in nigeria
 
Evaluate the implication of conventional bureaucracy and new public managemen...
Evaluate the implication of conventional bureaucracy and new public managemen...Evaluate the implication of conventional bureaucracy and new public managemen...
Evaluate the implication of conventional bureaucracy and new public managemen...
 
New public management and public service effectiveness in nigeria a pragmatic...
New public management and public service effectiveness in nigeria a pragmatic...New public management and public service effectiveness in nigeria a pragmatic...
New public management and public service effectiveness in nigeria a pragmatic...
 
Government, The Economy and We, The People
Government, The Economy and We, The PeopleGovernment, The Economy and We, The People
Government, The Economy and We, The People
 
Neoliberalism, deregulation and sabannes oxley
Neoliberalism, deregulation and sabannes oxleyNeoliberalism, deregulation and sabannes oxley
Neoliberalism, deregulation and sabannes oxley
 
Effect of Govt Funding
Effect of Govt FundingEffect of Govt Funding
Effect of Govt Funding
 

Plus de Jo Balucanag - Bitonio

Defining Urban, Urbanization & Urbanism
Defining Urban, Urbanization &  UrbanismDefining Urban, Urbanization &  Urbanism
Defining Urban, Urbanization & UrbanismJo Balucanag - Bitonio
 
Lecture on Rural Development Feb 24.pptx
Lecture on Rural Development Feb 24.pptxLecture on Rural Development Feb 24.pptx
Lecture on Rural Development Feb 24.pptxJo Balucanag - Bitonio
 
Lecture Presentation on Project Proposal
Lecture Presentation on Project ProposalLecture Presentation on Project Proposal
Lecture Presentation on Project ProposalJo Balucanag - Bitonio
 
MPA Lecture on Stakeholder Analysis.pptx
MPA Lecture on Stakeholder Analysis.pptxMPA Lecture on Stakeholder Analysis.pptx
MPA Lecture on Stakeholder Analysis.pptxJo Balucanag - Bitonio
 
LEC DEVELOPMENT ISSUES AND CONCERNS.pptx
LEC DEVELOPMENT ISSUES AND CONCERNS.pptxLEC DEVELOPMENT ISSUES AND CONCERNS.pptx
LEC DEVELOPMENT ISSUES AND CONCERNS.pptxJo Balucanag - Bitonio
 
Human beings Cause & Consequence of Devt
Human beings Cause & Consequence of DevtHuman beings Cause & Consequence of Devt
Human beings Cause & Consequence of DevtJo Balucanag - Bitonio
 
MPA 212 Lec Training and Development.pdf
MPA 212 Lec Training and Development.pdfMPA 212 Lec Training and Development.pdf
MPA 212 Lec Training and Development.pdfJo Balucanag - Bitonio
 
MPA 213 : LECTURE ON SOCIAL-DEVELOPMENT.
MPA 213 : LECTURE ON SOCIAL-DEVELOPMENT.MPA 213 : LECTURE ON SOCIAL-DEVELOPMENT.
MPA 213 : LECTURE ON SOCIAL-DEVELOPMENT.Jo Balucanag - Bitonio
 
Urban & Metro Admin and Governancges.pdf
Urban & Metro Admin and Governancges.pdfUrban & Metro Admin and Governancges.pdf
Urban & Metro Admin and Governancges.pdfJo Balucanag - Bitonio
 
MPA 210 Lecture : Planning & Budgeting
MPA 210  Lecture :  Planning & BudgetingMPA 210  Lecture :  Planning & Budgeting
MPA 210 Lecture : Planning & BudgetingJo Balucanag - Bitonio
 
SPMS LECTURE :PERFORMANCE AND EVALUATION
SPMS LECTURE :PERFORMANCE AND EVALUATIONSPMS LECTURE :PERFORMANCE AND EVALUATION
SPMS LECTURE :PERFORMANCE AND EVALUATIONJo Balucanag - Bitonio
 
Lecture Maintenance & Development of HR.
Lecture Maintenance & Development of HR.Lecture Maintenance & Development of HR.
Lecture Maintenance & Development of HR.Jo Balucanag - Bitonio
 
Job Analysis, Job Design and Evaluation
Job Analysis, Job Design and  EvaluationJob Analysis, Job Design and  Evaluation
Job Analysis, Job Design and EvaluationJo Balucanag - Bitonio
 
MPA 212 Lecture :COPING WITH STRESS.pptx
MPA 212 Lecture :COPING WITH STRESS.pptxMPA 212 Lecture :COPING WITH STRESS.pptx
MPA 212 Lecture :COPING WITH STRESS.pptxJo Balucanag - Bitonio
 
MPA 212 Lecture : COACHING AND MENTORING
MPA 212 Lecture : COACHING AND MENTORINGMPA 212 Lecture : COACHING AND MENTORING
MPA 212 Lecture : COACHING AND MENTORINGJo Balucanag - Bitonio
 
Lec Volatility, Uncertainty, Complexity
Lec  Volatility, Uncertainty, ComplexityLec  Volatility, Uncertainty, Complexity
Lec Volatility, Uncertainty, ComplexityJo Balucanag - Bitonio
 
HRMD Lec Managing Ethically and Globally
HRMD Lec Managing Ethically and GloballyHRMD Lec Managing Ethically and Globally
HRMD Lec Managing Ethically and GloballyJo Balucanag - Bitonio
 
Lec : Human Resources - Self Confidence
Lec :  Human Resources - Self ConfidenceLec :  Human Resources - Self Confidence
Lec : Human Resources - Self ConfidenceJo Balucanag - Bitonio
 
Lecture : Adaptive Organizational Design
Lecture : Adaptive Organizational DesignLecture : Adaptive Organizational Design
Lecture : Adaptive Organizational DesignJo Balucanag - Bitonio
 

Plus de Jo Balucanag - Bitonio (20)

Defining Urban, Urbanization & Urbanism
Defining Urban, Urbanization &  UrbanismDefining Urban, Urbanization &  Urbanism
Defining Urban, Urbanization & Urbanism
 
Lecture on Rural Development Feb 24.pptx
Lecture on Rural Development Feb 24.pptxLecture on Rural Development Feb 24.pptx
Lecture on Rural Development Feb 24.pptx
 
Lecture Presentation on Project Proposal
Lecture Presentation on Project ProposalLecture Presentation on Project Proposal
Lecture Presentation on Project Proposal
 
MPA Lecture on Stakeholder Analysis.pptx
MPA Lecture on Stakeholder Analysis.pptxMPA Lecture on Stakeholder Analysis.pptx
MPA Lecture on Stakeholder Analysis.pptx
 
LEC DEVELOPMENT ISSUES AND CONCERNS.pptx
LEC DEVELOPMENT ISSUES AND CONCERNS.pptxLEC DEVELOPMENT ISSUES AND CONCERNS.pptx
LEC DEVELOPMENT ISSUES AND CONCERNS.pptx
 
Human beings Cause & Consequence of Devt
Human beings Cause & Consequence of DevtHuman beings Cause & Consequence of Devt
Human beings Cause & Consequence of Devt
 
MPA 211: Lecture on WORK ETHICS. pptx
MPA 211:  Lecture  on  WORK ETHICS. pptxMPA 211:  Lecture  on  WORK ETHICS. pptx
MPA 211: Lecture on WORK ETHICS. pptx
 
MPA 212 Lec Training and Development.pdf
MPA 212 Lec Training and Development.pdfMPA 212 Lec Training and Development.pdf
MPA 212 Lec Training and Development.pdf
 
MPA 213 : LECTURE ON SOCIAL-DEVELOPMENT.
MPA 213 : LECTURE ON SOCIAL-DEVELOPMENT.MPA 213 : LECTURE ON SOCIAL-DEVELOPMENT.
MPA 213 : LECTURE ON SOCIAL-DEVELOPMENT.
 
Urban & Metro Admin and Governancges.pdf
Urban & Metro Admin and Governancges.pdfUrban & Metro Admin and Governancges.pdf
Urban & Metro Admin and Governancges.pdf
 
MPA 210 Lecture : Planning & Budgeting
MPA 210  Lecture :  Planning & BudgetingMPA 210  Lecture :  Planning & Budgeting
MPA 210 Lecture : Planning & Budgeting
 
SPMS LECTURE :PERFORMANCE AND EVALUATION
SPMS LECTURE :PERFORMANCE AND EVALUATIONSPMS LECTURE :PERFORMANCE AND EVALUATION
SPMS LECTURE :PERFORMANCE AND EVALUATION
 
Lecture Maintenance & Development of HR.
Lecture Maintenance & Development of HR.Lecture Maintenance & Development of HR.
Lecture Maintenance & Development of HR.
 
Job Analysis, Job Design and Evaluation
Job Analysis, Job Design and  EvaluationJob Analysis, Job Design and  Evaluation
Job Analysis, Job Design and Evaluation
 
MPA 212 Lecture :COPING WITH STRESS.pptx
MPA 212 Lecture :COPING WITH STRESS.pptxMPA 212 Lecture :COPING WITH STRESS.pptx
MPA 212 Lecture :COPING WITH STRESS.pptx
 
MPA 212 Lecture : COACHING AND MENTORING
MPA 212 Lecture : COACHING AND MENTORINGMPA 212 Lecture : COACHING AND MENTORING
MPA 212 Lecture : COACHING AND MENTORING
 
Lec Volatility, Uncertainty, Complexity
Lec  Volatility, Uncertainty, ComplexityLec  Volatility, Uncertainty, Complexity
Lec Volatility, Uncertainty, Complexity
 
HRMD Lec Managing Ethically and Globally
HRMD Lec Managing Ethically and GloballyHRMD Lec Managing Ethically and Globally
HRMD Lec Managing Ethically and Globally
 
Lec : Human Resources - Self Confidence
Lec :  Human Resources - Self ConfidenceLec :  Human Resources - Self Confidence
Lec : Human Resources - Self Confidence
 
Lecture : Adaptive Organizational Design
Lecture : Adaptive Organizational DesignLecture : Adaptive Organizational Design
Lecture : Adaptive Organizational Design
 

Dernier

2024.03.16 How to write better quality materials for your learners ELTABB San...
2024.03.16 How to write better quality materials for your learners ELTABB San...2024.03.16 How to write better quality materials for your learners ELTABB San...
2024.03.16 How to write better quality materials for your learners ELTABB San...Sandy Millin
 
Research Methodology and Tips on Better Research
Research Methodology and Tips on Better ResearchResearch Methodology and Tips on Better Research
Research Methodology and Tips on Better ResearchRushdi Shams
 
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (GLOB...
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (GLOB...BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (GLOB...
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (GLOB...Nguyen Thanh Tu Collection
 
Quantitative research methodology and survey design
Quantitative research methodology and survey designQuantitative research methodology and survey design
Quantitative research methodology and survey designBalelaBoru
 
LEAD6001 - Introduction to Advanced Stud
LEAD6001 - Introduction to Advanced StudLEAD6001 - Introduction to Advanced Stud
LEAD6001 - Introduction to Advanced StudDr. Bruce A. Johnson
 
DLL Catch Up Friday March 22.docx CATCH UP FRIDAYS
DLL Catch Up Friday March 22.docx CATCH UP FRIDAYSDLL Catch Up Friday March 22.docx CATCH UP FRIDAYS
DLL Catch Up Friday March 22.docx CATCH UP FRIDAYSTeacherNicaPrintable
 
PHARMACOGNOSY CHAPTER NO 5 CARMINATIVES AND G.pdf
PHARMACOGNOSY CHAPTER NO 5 CARMINATIVES AND G.pdfPHARMACOGNOSY CHAPTER NO 5 CARMINATIVES AND G.pdf
PHARMACOGNOSY CHAPTER NO 5 CARMINATIVES AND G.pdfSumit Tiwari
 
Pharmacology chapter No 7 full notes.pdf
Pharmacology chapter No 7 full notes.pdfPharmacology chapter No 7 full notes.pdf
Pharmacology chapter No 7 full notes.pdfSumit Tiwari
 
Awards Presentation 2024 - March 12 2024
Awards Presentation 2024 - March 12 2024Awards Presentation 2024 - March 12 2024
Awards Presentation 2024 - March 12 2024bsellato
 
AI Uses and Misuses: Academic and Workplace Applications
AI Uses and Misuses: Academic and Workplace ApplicationsAI Uses and Misuses: Academic and Workplace Applications
AI Uses and Misuses: Academic and Workplace ApplicationsStella Lee
 
VIT336 – Recommender System - Unit 3.pdf
VIT336 – Recommender System - Unit 3.pdfVIT336 – Recommender System - Unit 3.pdf
VIT336 – Recommender System - Unit 3.pdfArthyR3
 
3.14.24 Gender Discrimination and Gender Inequity.pptx
3.14.24 Gender Discrimination and Gender Inequity.pptx3.14.24 Gender Discrimination and Gender Inequity.pptx
3.14.24 Gender Discrimination and Gender Inequity.pptxmary850239
 
The basics of sentences session 8pptx.pptx
The basics of sentences session 8pptx.pptxThe basics of sentences session 8pptx.pptx
The basics of sentences session 8pptx.pptxheathfieldcps1
 
Metabolism of lipoproteins & its disorders(Chylomicron & VLDL & LDL).pptx
Metabolism of  lipoproteins & its disorders(Chylomicron & VLDL & LDL).pptxMetabolism of  lipoproteins & its disorders(Chylomicron & VLDL & LDL).pptx
Metabolism of lipoproteins & its disorders(Chylomicron & VLDL & LDL).pptxDr. Santhosh Kumar. N
 
Dhavni Theory by Anandvardhana Indian Poetics
Dhavni Theory by Anandvardhana Indian PoeticsDhavni Theory by Anandvardhana Indian Poetics
Dhavni Theory by Anandvardhana Indian PoeticsDhatriParmar
 
Alamkara theory by Bhamaha Indian Poetics (1).pptx
Alamkara theory by Bhamaha Indian Poetics (1).pptxAlamkara theory by Bhamaha Indian Poetics (1).pptx
Alamkara theory by Bhamaha Indian Poetics (1).pptxDhatriParmar
 
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (FRIE...
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (FRIE...BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (FRIE...
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (FRIE...Nguyen Thanh Tu Collection
 
EDD8524 The Future of Educational Leader
EDD8524 The Future of Educational LeaderEDD8524 The Future of Educational Leader
EDD8524 The Future of Educational LeaderDr. Bruce A. Johnson
 
How to Customise Quotation's Appearance Using PDF Quote Builder in Odoo 17
How to Customise Quotation's Appearance Using PDF Quote Builder in Odoo 17How to Customise Quotation's Appearance Using PDF Quote Builder in Odoo 17
How to Customise Quotation's Appearance Using PDF Quote Builder in Odoo 17Celine George
 

Dernier (20)

2024.03.16 How to write better quality materials for your learners ELTABB San...
2024.03.16 How to write better quality materials for your learners ELTABB San...2024.03.16 How to write better quality materials for your learners ELTABB San...
2024.03.16 How to write better quality materials for your learners ELTABB San...
 
Research Methodology and Tips on Better Research
Research Methodology and Tips on Better ResearchResearch Methodology and Tips on Better Research
Research Methodology and Tips on Better Research
 
t-test Parametric test Biostatics and Research Methodology
t-test Parametric test Biostatics and Research Methodologyt-test Parametric test Biostatics and Research Methodology
t-test Parametric test Biostatics and Research Methodology
 
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (GLOB...
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (GLOB...BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (GLOB...
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (GLOB...
 
Quantitative research methodology and survey design
Quantitative research methodology and survey designQuantitative research methodology and survey design
Quantitative research methodology and survey design
 
LEAD6001 - Introduction to Advanced Stud
LEAD6001 - Introduction to Advanced StudLEAD6001 - Introduction to Advanced Stud
LEAD6001 - Introduction to Advanced Stud
 
DLL Catch Up Friday March 22.docx CATCH UP FRIDAYS
DLL Catch Up Friday March 22.docx CATCH UP FRIDAYSDLL Catch Up Friday March 22.docx CATCH UP FRIDAYS
DLL Catch Up Friday March 22.docx CATCH UP FRIDAYS
 
PHARMACOGNOSY CHAPTER NO 5 CARMINATIVES AND G.pdf
PHARMACOGNOSY CHAPTER NO 5 CARMINATIVES AND G.pdfPHARMACOGNOSY CHAPTER NO 5 CARMINATIVES AND G.pdf
PHARMACOGNOSY CHAPTER NO 5 CARMINATIVES AND G.pdf
 
Pharmacology chapter No 7 full notes.pdf
Pharmacology chapter No 7 full notes.pdfPharmacology chapter No 7 full notes.pdf
Pharmacology chapter No 7 full notes.pdf
 
Awards Presentation 2024 - March 12 2024
Awards Presentation 2024 - March 12 2024Awards Presentation 2024 - March 12 2024
Awards Presentation 2024 - March 12 2024
 
AI Uses and Misuses: Academic and Workplace Applications
AI Uses and Misuses: Academic and Workplace ApplicationsAI Uses and Misuses: Academic and Workplace Applications
AI Uses and Misuses: Academic and Workplace Applications
 
VIT336 – Recommender System - Unit 3.pdf
VIT336 – Recommender System - Unit 3.pdfVIT336 – Recommender System - Unit 3.pdf
VIT336 – Recommender System - Unit 3.pdf
 
3.14.24 Gender Discrimination and Gender Inequity.pptx
3.14.24 Gender Discrimination and Gender Inequity.pptx3.14.24 Gender Discrimination and Gender Inequity.pptx
3.14.24 Gender Discrimination and Gender Inequity.pptx
 
The basics of sentences session 8pptx.pptx
The basics of sentences session 8pptx.pptxThe basics of sentences session 8pptx.pptx
The basics of sentences session 8pptx.pptx
 
Metabolism of lipoproteins & its disorders(Chylomicron & VLDL & LDL).pptx
Metabolism of  lipoproteins & its disorders(Chylomicron & VLDL & LDL).pptxMetabolism of  lipoproteins & its disorders(Chylomicron & VLDL & LDL).pptx
Metabolism of lipoproteins & its disorders(Chylomicron & VLDL & LDL).pptx
 
Dhavni Theory by Anandvardhana Indian Poetics
Dhavni Theory by Anandvardhana Indian PoeticsDhavni Theory by Anandvardhana Indian Poetics
Dhavni Theory by Anandvardhana Indian Poetics
 
Alamkara theory by Bhamaha Indian Poetics (1).pptx
Alamkara theory by Bhamaha Indian Poetics (1).pptxAlamkara theory by Bhamaha Indian Poetics (1).pptx
Alamkara theory by Bhamaha Indian Poetics (1).pptx
 
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (FRIE...
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (FRIE...BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (FRIE...
BÀI TẬP BỔ TRỢ TIẾNG ANH 11 THEO ĐƠN VỊ BÀI HỌC - CẢ NĂM - CÓ FILE NGHE (FRIE...
 
EDD8524 The Future of Educational Leader
EDD8524 The Future of Educational LeaderEDD8524 The Future of Educational Leader
EDD8524 The Future of Educational Leader
 
How to Customise Quotation's Appearance Using PDF Quote Builder in Odoo 17
How to Customise Quotation's Appearance Using PDF Quote Builder in Odoo 17How to Customise Quotation's Appearance Using PDF Quote Builder in Odoo 17
How to Customise Quotation's Appearance Using PDF Quote Builder in Odoo 17
 

New Public Management

  • 2. The ideas of “new public management” and “reinventing government” were essentially born out of the continuing search for solutions to economic problems in 1970s and to produce a government that “works better but costs less.” (Denhart 2004: 136) “New Public Management”
  • 3. New Public Management and Reinventing Government (1980s to 1990s) In the 1980s and early 90s, as if there was a collective assault on the organization questioning conventional and traditional ways of doing things – both in the private and public sectors - various strategies and modalities underscoring the imperative for fundamental internal and external reform in the organization emerged. They ranged from being more “client” or “customer” oriented, to the decentralization of authority to being more “business oriented” especially for those in government.
  • 4. The new public management (NPM) movement was apparently practiced by the European countries in the late 1907s and 1980s but was essentially launched several luminaries such as Christopher Hood (1991), Christopher Pollitt (1990), and Michael Barzeley (1992), among others in early 90s. Similar movements such as reinventing government and reengineering also emerged around the same time. This section introduces NPM, reinventing government and reengineering government. When did these ideas emerge? What were their key features? And were these really more of the same? Reinventing Government and Reengineering Government.
  • 5. Public management policies are techniques in governing organizations comprising the core public sector; equally they are seen as tools for pursuing such policy aims in improving governmental bureaucracies more efficient, transparent, smaller, responsive or innovative. Seen from the perspective of program managers public management are rules of the game for acquiring and utilizing financial, human, material, and informational materials often public management policies are viewed of program managers as sources of perverse incentive or unnecessary constraints that diminish the efficiency and effectiveness of program operation (Chare and Reveal 1983; Wilson 1989; and Barzelay 1992. Public Management Policies
  • 6. The idea of “reinventing government” was advanced by Osborne and Gaebler in 1992. Their concept of NPM was sparked by the use of business model prescriptions for government i.e. using private sector innovation, resources, and organizational ideas to improve the public sector. Reinventing Government provided ten principles through which public entrepreneurs might bring about massive governmental reform principles that has remained at the core of the new public management. “Reinventing Government”
  • 7. The New Public Management (NPM) movement has started in the late 1970s in UK under the Thatcher government; however aside from England, NPM has also long been practiced by the other members of the Organization for Economic Cooperation and Development (OECD) mostly Anglo- Saxon countries like New Zealand, Australia, Germany, the Netherlands, and Canada in the 1980s. The idea of NPM became more popular and has stimulated academic and political interests worldwide when Christopher Hood coined the term in his 1991 article entitled, “A Public Management for all Seasons.” (Hood 1991) “A Public Management for all Seasons.”
  • 8. The best example of the NPM practice can be seen in New Zealand’s administrative reforms. Their government privatized substantial public functions, redeveloped their personnel system in order to be more performance-oriented, instituted new processes of productivity measures, and reengineered departmental systems to reflect government’s commitment. (Boston 1996; as cited in Denhardt 2004: 136-137)
  • 9. In the US, during the administration of US President Bill Clinton and Vice President Al Gore, this concept was reflected in their “National Performance Review” which has urged the federal government to improve its performance. This has also led the foundation of the praxis of reengineering government led by the Clinton-Gore administration. Parenthetically, NPM was justified by Lynn (1996) in his article, “Public Management as Art, Science, and Profession.” “Public Management as Art, Science, and Profession.”
  • 10. NPM according to Pollitt is a shift into a “managerialist” movement. He then identified five core beliefs of managerialism: (1) the main route to social progress lies in the achievement of continuing increases in economically defined productivity; (2) such productivity increase will mainly come from the application of ever more sophisticated technologies; (3) the application of these technologies can only be achieved with a labor force disciplined in accordance with the productivity ideal Managerialism
  • 11. (4) management is a separate and distinct organizational function and one that plays the crucial role in planning, implementing and measuring the necessary improvements in productivity; and 5) to perform this crucial role, managers must be granted reasonable “room to maneuver” (i.e. right to manage”). (Pollitt, 1990: 2-3 as cited in Denhardt 2000: 148) Managerialism
  • 12. Principles of NPM 1. Catalytic government: steering rather than rowing 2. Community-owned government: empowering rather than serving 3. Competitive government: injecting competition into service delivery 4. Mission-driven government: transforming rule-driven organizations 5. Results-oriented government: funding outcomes, not inputs 6. Customer-driven government: meeting the needs of the customer not their bureaucracy 7. Enterprising government rather than spending 8. Anticipatory government: prevention rather than cure 9. Decentralized government: from hierarchy to participation and teamwork 10. Market-oriented government: leveraging change through the market (Osborne and Gaebler 1992: 35-282)16
  • 13. Among the criticisms of this model, however, was its emphasis on people as "customers" or “clients” rather than "citizens" and that customers were placed as “end- product” users of government rather than as “means” of the policy making process. Denhardt and Denhardt (2003) likewise offer a synthesis of the ideas that are opposed to NPM presented by Osborne and Gaebler. Their model for governance expands the traditional role of the public administrator as a lone arbiter of public interest rather, “the public administrator is seen as a key actor within the larger system of governance.” (Denhardt and Denhardt 2003: 81)
  • 14. Following the Reinventing Government, they divided their argument into seven principles, namely: (1) serve citizens, not customers (2) seek the public interest, (3) value citizenship over entrepreneurship, (4) think strategically, act democratically , (5) recognize that accountability is not simple, (6) serve rather than steer, and (7) value people, not just productivity
  • 15. Reference Alex Brillantes, Jr. and Maricel Fernandez (2008) Is there a Philippine Public Administration or Better Still, for whom is Public Administration? UP NCPAG Michael Barzelay (2001) The New Public Management: Improving Research and Policy Dialogue. Berkeley: University of California Press.