Exploring the world of mobile and how marketers can use this space to connect with consumers in brand new ways.
Part 1 of a 2 part series.
Part 1 covers mobile 1.0 (history of mobile, mobile web/WAP sites, SMS, QR codes)
Part 2 takes a deep dive into mobile apps (Apple, Android, Blackberry, etc)
2. What We’re Going to Cover Purpose: Take a look at the world of mobile and how its rapid evolution is changing consumer behavior and therefore business in general Process: Cover history of mobile adoption and its various technologies (SMS, QR Codes, Apps) Payoff: Better understanding of how mobile is changing, and will continue to change, the way we do business
3. Did You Know 4.0 http://www.youtube.com/watch?v=6ILQrUrEWe8
4. Mobile Technology “It is the fastest growing giant industry of the economic history of mankind, and it’s barely begun.” The speed of mobile-internet take-up is a revolution “the likes of which we haven’t see before.”
18. Don’t Forget About SMS 98% of phones in the U.S. are SMS-enabled By 2009, 5 trillion SMS messages were being sent worldwide
19. SMS: By the Numbers Direct Marketing Association’s 2010 Response Rate Trend Report 90% of all text messages are read within 3 mins 99% text messages opened are read by the recipient
29. Mobile Engagement – Scanning The growing prevalence of smartphones has brought with it an array of technologies that give marketers a “device” to deepen engagement with consumers
30. What is a QR (Quick Response) Code? A barcode readable by smartphones which connects consumers to multimedia content Can be programmed to communicate several types of info (website, video, send email/text) Adds new level of engagement to a traditionally passive experience
31. DIY QR Codes at Home Depot Do-it-yourselfers now able to do more product research themselves Lets shoppers access how-to videos, product demos, relevant accessories, buying guides, project guides, etc. Ability to buy items online or make purchases with mobile device with a “buy button”
32. How Has Disney Leveraged? Directed to Tron mobile website DLR Ticket Offers (print & bus shelters) Triggered content throughout the ship QR code-embedded credentials
33. What We’ve Done… AAA Disney January Month Add an interactive experience to print ad in order to position Disney as a leader in technology & innovation 33
34. What We’ve Done… MPI’s One+ Magazine Added an interactive experience to print ad (via Microsoft Tag) which linked to YouTube video 34
37. Mobile Apps Join us next month as we take a deep dive into the wonderful world of apps
Notes de l'éditeur
There’s a lot of opportunity, but you have to be innovative.Rather than sending out a text blast, treat your messages like a conversation with the customer while offering them valuepersonal proximity and it’s social capability allow us to have an intimate relationship with our phones and what they can do. SMS is an immediate way to capitalize on those qualities without having to worry about downloading an app or compatibility issues
These high action rates are probably due to the fact that texting is an opt-in marketing channel, in which consumers actively seek out information and sign-up for updatesWhile the Western world has focused on smartphones and flashy apps that let you pull up RSS feeds, find information, or fling exploding birds at structures, SMS marketing is still a hugely important part of our mobile livesWhile mobile apps may look nice, they can sometimes be a case of prioritizing new technology over a real strategy.