Presentation given at NE HIMMS symposium highlighting the coordination of Process Improvement and Project Management for an operational project in a long term care facility.
10. Operational Improvement PI PM Define Goals Business Need Identified Business Need Satisfied Design Performance Measures Establish Baseline Identify Opportunities Recommend Improvements Define Scope Develop Plan Manage Execution Monitor Scope, Schedule, Resources, Risk Achieve Final Result Integrated Approach
16. Integrated Project Lifecycle Project Charter Project Scope High Level Milestones Key Tasks Resources Timeline Process Strategy Marketing Strategy Perform planned tasks Manage Team Expectations Implement approved process changes Implement Marketing Activities Control Schedule Status Reports Status Meetings Control Scope Monitor and Control Risks/Issues Process Marketing Initiating Planning Executing Monitoring & Controlling Closing
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25. Communication & Marketing Video Written Material Interviews Socialization Facility Tours Video Written Materials Scripting Education Sessions Education Sessions Video Tools Increase awareness of unique services offered at the Hartwycks External Identify best referral opportunities Physicians Improve staff relations between JFK and Edison Estates Build patient awareness of the Continuum of Care offered at Edison Estates Increased staff awareness of available services at Edison Estates Altering negative perceptions of Edison Estates Internal Staff Strategy Target Segment
29. Outcomes Estimates based on a 20-day LOS at $400 per day Sustaining an average of 12 new patients per week results in of $4.9 million of revenue
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Notes de l'éditeur
Good Morning. Dana and I are here this morning to provide you with some insight on how the PMO at Solaris Health System has been able to tackle a very complex business problem that is leading to financial gains for the organization. The interdisciplinary approach of teaming project management and process improvement specialists together with senior management and directors to solve a business problem has showcased the value that the PMO brings to the organization.